Polished Nail Nook
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Review highlights
"They were overbooked and understaffed. I made a 345 appt for two and called ahead to confirm appt time. Upon arrival I was not greeted which is just poor business. Then …"
"Great service and communication"
"The staff is so nice and the atmosphere is beautiful."
Overview
Hours
Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 1:00 PM
Reviews
Dec 06, 2024
Very rude. Will not let me make an appointment since they don't service people who work later in the day. People do work past 4 pm
Sep 06, 2024
The shop is very clean, tastefully furnished, and well lit so you know what you're getting! I came in with Shrek nails on my first visit and the ladies fixed me right up without making me feel like an idiot. Thank you so much for making this tomboy feel lady-like
Sep 06, 2024
They were overbooked and understaffed. I made a 345 appt for two and called ahead to confirm appt time. Upon arrival I was not greeted which is just poor business. Then they only took one back for the appt. 45 min later they asked if I was ready for my appt. By that time there were four more people waiting for their appts so I just decided to go elsewhere. I wish they would’ve communicated how behind they were when I called to confirm the appt. They didn’t even apologize for the inconvenience. Also worth noting… while waiting for my appt there was a group of 5 girls waiting around for the rest of their group to be done and 3/5 were complaining about their service/quality of nails. Overall the experience was lacking. I’d give them 1/5 stars but I can appreciate them squeezing at least one of us in. Her nails weren’t great, but again, I can appreciate the effort. Id recommend you find somewhere else to spend your time/money.
Jun 06, 2024
Absolutely amazing! Iya always does an amazing job! Great atmosphere and conversation.. the only place I've ever gone over the years! There hasn't been a design she couldn't do.My 9 year old daughter loves it here too!
Jun 06, 2024
They are very professional, do a very nice job at my nails are looking fabulous or over a month.
Feb 06, 2024
Great service and communication
Feb 06, 2024
I had the most amazing time! I'm not sure how to spell my name techs name (Eya?) but she was lovely and chatty and personable! We had the funniest conversation about conspiracy theories! My nails look beautiful with almost cut set and the Polish is edged perfect! The pedicure was relaxing and refreshing. The location is nice and the lounge is clean and the atmosphere of chandeliers and neutral color tones gives an easy feel.
Feb 06, 2024
Such a great experience. I had a nice relaxing pedicure with great company to make the experience over the top GREAT!! 🖤🖤
Feb 06, 2023
This is truly the best place I have ever been to to get my nails done. Everyone there is so genuine and sincere. It saddens me when I see people come in to their business and scream at them for not answering their phones when they are busy with clients. I don’t understand why people cannot comprehend they are a “by appointment only” business. Those ladies work very hard and stand by their work. They are human too and do not deserve to be treated and talked down to by others who cannot respect them. Not once have I ever had a bad experience with this salon and I will continue to go there and no where else!
Feb 06, 2023
Won't come again. Nails are all different lengths and shapes. Tried overcharging my friend for her nails. Three different people worked on me and had no idea what I wanted. All I came in to get was a full set with French tips.... Do not recommend!!
Feb 06, 2022
I love the Nail Spa and Lounge! Everyone there is very friendly and kind. They do an excellent job. I would recommend them to anyone looking for a nail salon to go to.
Feb 06, 2022
Once again awesome, awesome, awesome! So happy to have this spa in our little community. The staff is so nice and the atmosphere is beautiful. 10/10
Feb 06, 2022
Perfect Pedi!!! Very relaxing!!!
Feb 06, 2022
Very clean & professional.
Feb 06, 2021
First time there and getting my nails done. They were super nice! Made us feel comfortable. She did an amazing job with my nails and my daughter’s. Thank You!!!
Feb 06, 2021
Great staff. Always do a great job.
Feb 06, 2021
This place has been wonderful iam pretty sure I found my new spot..I will definitely be returning 🥰👌🙌
Feb 06, 2021
Very clean , professional and friendly! Love this business!!
Feb 06, 2021
Very friendly place. They do beautiful work & I have never been disappointed with any of their services! Highly recommended!!
Feb 06, 2020
Awesome place!!! Everyone needs to go here for nails and pedicures
Feb 06, 2020
Ia.. is the best! This place is impeccable! Clean, friendly and impressive work!