Polite Society Hair Salon
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Review highlights
"Jess is the best!! She has poured her heart and soul into this place, and it shows! They are always on time and super clean. I have been getting my hair cut by Jess for …"
"The space is so cool and inviting and they have booshie chocolates at the desk."
"I got my hair cut, washed and styled with Ciann and I HIGHLY recommend her!"
Overview
Categories
Hair salon, Beauty salon
Directions
1974 N Mallway Dr
Columbus, OH, 43221
Phone number
Call: (614) 259-8688Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
9:30 AM - 7:00 PM
Tuesday
9:30 AM - 7:00 PM
Wednesday
9:30 AM - 7:00 PM
Thursday
9:30 AM - 8:00 PM
Friday
9:30 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Description
Polite Society is a high-end hair salon that delivers laid-back luxury in an inclusive environment. Based in the heart of Upper Arlington, we serve Columbus and all of Central Ohio. We are artists that specialize in hair cuts, color, and styling. We value education, growth, and experimentation. Our gratuity free, hourly pricing menu allows freedom to get whatever services you need at a cost you can understand without any surprises. Services are all-inclusive sessions based on the amount of time your hair needs. We commit to using clean, low-tox products that are good for your body and good for the environment. Above all, we’re here to make our clients feel seen & confident. We re-frame the value of an exceptional hair service.
Reviews
Feb 03, 2025
Very professional service and I loved my stylist Dana. As a UA resident I have been to many different salons and this one was the most positive experience. My teenage daughter said that my hair is the best it’s ever looked!
Feb 02, 2025
Love this business model and Jill is fantastic!
Jan 30, 2025
The best afternoon at the salon! The perfect fresh, rich, glossy color and a little trim! I feel like a million bucks!
Jan 30, 2025
Very cute and relaxing space. Dana always does a great job. Love my new cut and color!
Jan 23, 2025
I absolutely love Jill!!! I always leave obsessing over my hair. I appreciate her attention to detail, expertise, kindness, and personableness. She makes me feel so comfortable in her chair!😊 If you want a bomb haircut where you can’t stop staring in the mirror, see her!!
Jan 23, 2025
Polite Society is such a lovely environment from waiting area to bathroom to stylist’s chair. Jill is an incredibly talented stylist and I always love the cuts she gives me. She does the extra prep to plan for my cuts and is extremely communicative as she works. I recommend her to everyone I can!
Jan 16, 2025
Both Maria and Ciann are so wonderful! I feel so pampered every time I’m in and have truly never felt better about my hair! It’s a 25 minute drive from my house and completely worth the trip.
Jan 16, 2025
I had a wonderful experience today at Polite Society Solon. Rachael, my stylist, gave me an outstanding cut. Rachael is very experienced and professional. She is also fun making my appointment a joy! I highly recommend Rachael. Make an appointment with her today!
Jan 09, 2025
Maria did a fabulous job on my color and style. The shade is perfect and the highlights are so natural looking. I will be returning!
Jan 06, 2025
Ciann is amazing! She goes above and beyond for every service and my hair always looks so fabulous! Highly reccomend her :)
Jan 06, 2025
Jess is absolutely amazing! She spends a lot of time understanding what my hair needs are and always does a great job with my cut and color. She is a very talented stylist and it is a real pleasure to be her client.
Jan 06, 2025
Jill is patient and creative. Highly recommend!!
Jan 06, 2025
Maria did an amazing job finding the right hair color for my complexion and the cut she gave me feels familiar and fresh at the same time. She’s very personable and kind, I look forward to seeing her again when I need my roots done.
Jan 06, 2025
We could not love Polite Society more. From me to my husband and our teenage children who love their stylists, we love our time at Polite Society. Always such an experience with incredibly talented artists.
Dec 06, 2024
Absolutely great experience at Polite Society today. Maria was personable, fun and a joy to spend a couple hours with. Thank you again for putting life back into my hair!!!
Dec 06, 2024
Dana took the time to completely revamp my hair and she did an amazing job! Her cut was exactly what I was looking for and her highlighting/coloring technique was perfect. I’m always nervous going to a new stylist, but her hair knowledge and welcoming personality made me feel at ease from the beginning. Highly recommend Dana!!
Dec 06, 2024
Great experience! The stylists take their time to ensure their work aligns with your expectations and are very customer-focused. The environment is both friendly and professional, making it a pleasure to visit.
Dec 06, 2024
I love Polite Society, it’s a relaxing, cozy corner of the world, always bright and inviting. I have searched for years for someone like Jess who really understands short hair. I drive 45 minutes to get to the shop but it’s worth very minute!
Dec 06, 2024
Rachael was fantastic. This was my first haircut in three years and she made me feel comfortable and relaxed. My haircut came out exactly like I wanted it to. I would definitely recommend her to friends and family. I’ll be back soon.
Nov 06, 2024
A-MAZING. Maria is amazing. My cut is amazing. My color is amazing times infinity. Amazing.
Nov 06, 2024
Always an excellent experience!! I met Jess 13 years ago. She rescued my hair with corrective color and a perfect cut. Since that fateful day, I have always been delighted with my hair! Jess is magnificent! Polite Society - this is the best!
Nov 06, 2024
I am obsessed!!! Thank you Jill for giving me the most beautiful haircut :) I’ve been looking all over columbus for someone who listens and takes time to understand my hair routine. She’s one in a million and a gem of a human being. Thank you!
Nov 06, 2024
I couldn't have had a better first time with a new stylist! After 25 years with the same salon, I was very anxious about trying something different. But my stylist, Jill, was very easy to talk to, very easy to like, and did a very FABULOUS job trimming and shaping my hair for a special event. I could not believe how much she accomplished with a pair of scissors! I would highly recommend Polite Society. It is an all female owned/operated business in a cozy, beautifully renovated salon right in the heart of historic Arlington. What's not to like about this place?! I will definitely be going back!
Nov 06, 2024
I recently found my new favorite hair salon in Columbus, and I couldn’t be happier—Polite Society is such a gem! After moving to the area, I was on the hunt for a salon, and I’m so glad I stumbled upon this place. I had the pleasure of getting my hair done by Jill, and she was amazing! From the moment I sat down, she made me feel right at home. Jill took the time to really get to know me and my hair goals, and her expertise shone through in every conversation. It felt so refreshing to work with someone who genuinely cares! The whole vibe at Polite Society is super friendly and welcoming. Everyone there is just lovely, and the salon itself is adorable with its cute, unique decor—it’s the perfect spot to relax and enjoy some self-care. I’m really excited to have found such a great salon within walking distance from my home. If you’re in Columbus and looking for a new place to get your hair done, I wholeheartedly recommend checking out Polite Society! You will leave feeling fabulous and happy!
Nov 06, 2024
Jess is the best! She’s always able to get my hair looking great and always provides great care and conversation throughout. Polite Society is wonderful and I’d definitely recommend trying them out.
Nov 06, 2024
Loved my first visit to Polite Society. The salon is gorgeous and feels high-end while still feeling friendly, laid back, and approachable. Jill was great and listened to my hair needs while making some suggestions to help get the look and feel I was after. I appreciated the naturally scented products, as I can be sensitive to fragrances. For a first time visitor, I felt very welcome, and I'll definitely be back.
Nov 06, 2024
This was my first time seeing Ciann and she did not disappoint! She understood exactly what my vision was and executed perfectly! Could not be happier - plus I left with a few good book recs :)
Oct 05, 2024
Ciann was wonderful!! She really took the time to listen to what I wanted before we got started, and since I’m so indecisive I ultimately put my trust in her and I’m so glad I did! I love my hair, and had a great time in the chair. The studio space is incredible & Ciann is such a kind & calming presence!
Oct 05, 2024
Hi Jess! Thank you so much for our time together this morning. I really appreciated you taking the time to get to know me and my hair goals-which resulted in some small changes making a big impact with my new cut. Looking forward to my next appointment so we can tackle color!
Oct 05, 2024
I cannot emphasize enough the amount of care that Jess Christy puts into each visit I have at her salon. For years I would go in for a haircut and think the stylist understood my vision, only to walk away disappointed in the end result. I have never had that experience with Jess. She is extremely focused on the game plan before the scissors are even taken to the hair. She will check in as she is working to make sure that you are both still aligned on the progress and the look. To top it all off, she adds fun and thoughtful conversation. I could not recommend a stylist or salon more. If you are looking to improve your look, I would highly suggest heading over to Polite Society!
Oct 05, 2024
I visited multiple salons in Columbus but once I met Jess at Polite Society the search was over! She is extremely talented, listens, stays up to date on trends and is fun to visit! Stop searching for a hair stylist and book with Jess - you won’t regret it!
Oct 05, 2024
Jill encouraged me to believe that the style I wanted was possible, and collaborated with me along the way. She was fun to work with, made me feel a part of the process, and I left feeling so much more confident in myself.
Oct 05, 2024
Maria went out of her way to accommodate my request for a last minute booking and she did a great job getting my hair the way I wanted it to look; something I really appreciate!
Oct 05, 2024
This was such an amazing hair cutting experience. Jill is very welcoming and professional and took the time to know my preferences and hair type. I love Polite Society!
Oct 05, 2024
A great haircut, would come back more- thank you!
Oct 05, 2024
Jess is the best. Great conversation. She’s so kind. What a beautiful shop and very clean too. Great location.
Oct 05, 2024
Jess is wonderful. She cares so much about her clients and that the cut or color fits their hairstyle and their personal style. I love coming. I feel comfortable and part of a family. My cuts have always been amazing and easy for me to style at home. Love her!