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Proper Balance Healthcare

5

4

3

2

1

4.8
(198 reviews)
Review highlights

"I am so glad to have found this place! Called in an emergency after severe neck pain and was seen same day! With the help of shock wave and pulse therapy I finally have …"

"Frequently offer special deals and discounts to loyal customers :)"

"Nice massage, professional service and clean, refreshing atmosphere!"


Overview

Categories

Medical spa, Wellness center

Appointments

Book appointment

Hours

Sunday

Closed

Monday

12:00 PM - 6:30 PM

Tuesday

8:30 AM - 6:30 PM

Wednesday

12:00 PM - 6:30 PM

Thursday

8:30 AM - 6:30 PM

Friday

Closed

Saturday

Closed


Reviews

Jan 09, 2025

I LOVE Proper Balance because of their comprehensive approach to wellness. The combination of chiropractic alignment, physical therapy, massage and ShockWave has greatly improved the lower back pain that has bothered me for most of my adult life. Everyone on staff is friendly, knowledgeable & helpful. I highly recommend Proper Balance to anyone who wants to prioritize their body & their overall health.


Jan 06, 2025

Dr.Knox & staff, thank you for providing me with a plan for recovery and good practice, although the road is not finished, you deserve a 5 star for the effort you put into the practice. Also, The 2 adjustment techniques give your business a unique environment. I enjoyed the rotation of exercises before adjustment using a variety of physical therapy tools (swiss balls, balance board, hip mobility chair, vibe plate, etc). trigger points helped relieve some stress in multiple muscles areas. I was able to locate an exact location to my pain and you provided me with knowledge and tips to advance my physical health Therefore, 5 stars! Merry Holidays! 🎁 Sincerely, Ricardo


Jan 06, 2025

Great experience with the team at Proper Balance. They really worked to help me with my posture and really extended my ability to do yoga more often without pain. It was really a joy working with them and I plan to continue the relationship indefinitely.


Dec 06, 2024

Dr. Knox, Dr. Webster, and Steve have been hugely helpful in addressing my pain. I came in at the beginning of the summer with lower back and hip pain from spending so much time working at a desk, and the adjustments I received, combined with expert guidance on exercises, have made a noticeable difference. I highly recommend them to anyone seeking easygoing and effective care!


Dec 06, 2024

I am beyond grateful for the care I received at Proper Balance. After years of intense lower back pain in my early 20s, I finally decided to seek treatment, and the X-rays taken during my consultation confirmed that an intensive approach was necessary. The treatment was comprehensive, with exercises and other therapies making noticeable differences and truly working. I really benefited from suggestions for various supplements/vitamins, shockwave therapy, red light treatments, and, of course, adjustments. Now, months later, I am experiencing almost no discomfort. The staff is incredible as well - they really create a friendly environment.


Dec 06, 2024

It was a very welcoming experience. The chiropractors were very knowledgeable and provided great guidance on how to improve my neck.


Dec 06, 2024

They recently added a medical grade red light bed which is a game changer if you are looking for something to boost your energy, improve your sleep and relax after a stressful day.


Nov 06, 2024

Had a tennis elbow and a rotator calf issue. Both were successfully treated with shock waves and PRF by Dr Knox great team !


Nov 06, 2024

The team at Proper Balance is incredible. I went to rehab a shoulder and tricep and have made substantial progress towards a full recovery under their expert care. Highly recommend!


Oct 06, 2024

I have known Dr. Knox and the fabulous team at Proper Balance for well over a year. After an accident left me with 3 herniated discs in my neck AND an injured lower back also with 3 herniated discs, I was all but hopeless. But after a year, I am back and better than ever. Their combination of treatments including chiropractic, exercise, shockwave, trigger points and PRF all helped me to get back my life AND better than ever. I truly cannot express how thankful I am to the entire team and how much I trust them with my health. The conventional medicine route is broken and this cutting edge treatment program works!


Oct 06, 2024

I went to PB HC after a scooter accident threw my body out of balance. I also had an MRI on my right shoulder, showing arthritis causing partial tears of the labrum and rotator cuff (Non Operable). A set of 3 PRF shots greatly improved my shoulder and the exercises and shockwave therapy put my body back into a healthy balance. Greatly recommend.


Oct 06, 2024

My mom had a deep tissue massage, and she can’t stop talking about it! Lol, she said it’s the first time someone really put an actual effort ! So thank you Kevin! We’ll definitely come back!


Oct 06, 2024

Very luck to have walked into Proper Balance Healthcare. Dr. Knox, Dr. Webster and Steve are the best.The combination of physical therapy and the shockwave really helped me with the pain I walked in with.


Sep 06, 2024

I have been seeing Dr Knox and her Team for two months. When I first visited, I was in incredible pain and had exhausted other non-surgical options. First off, there was no crazy wait or delay to get in for a consultation— same week. Dr Knox does a thorough history, examination and wants to understand your personal goals. She presented me with a comprehensive plan including adjustments, physical & massage therapy, shockwave and trigger point injections. Dr Knox, Dr Webster, Irina, Steve and Kevin all supported me in my journey to diagnose and treat my underlying problem— it feels like you have a team rooting for you constantly. After about five weeks of (slower than I had hoped for) progress, I decided to opt for PRF therapy. Everyone’s body and healing is unique, but let me tell you, with PRF I had noticeable improvement within a week of treatment and was able to return to work after six weeks leave. I will be eternally grateful for the support and treatment from Dr Knox and her Team— I cannot recommend them enough!!!


Aug 06, 2024

Proper Health has helped me immensely! I’ve tried other chiropractors and haven’t seen any results. Here it’s a different story. The customized care by Dr. Knox and Dr. Webster has been stellar.


Jun 06, 2024

I have been seeing Dr Knox for several months now and have had a positive experience the entire time. I came with horrible back and neck pain and she helped set a plan forward through adjustments, PT, and shockwave, which have all helped a ton. She is professional, willing to explain/answer any questions you may have, is flexible working with your schedule for appointments, and genuinely cares about your overall improvement.


Apr 06, 2024

For a first time experience, this was pretty great. The puzzles were good and didnt feel too challenging. And our game master Azul, was an extremely nice person and gave us great hints when we were stuck


Feb 06, 2024

Dr. Knox, Steve and the Proper Balance gang are the BEST! I've been a patient since 2009 and it's one of the most important things I do monthly to maintain good health. Adjustments, massage, treatments and therapies as needed I know I will always feel better after a visit. I recommend Proper Balance to everyone! I recently received the Platelet Rich Plasma & Fibrin (PRP/PRF) therapy for arthritis in the knee and I can't rave enough about the results. This advanced treatment repairs the damaged tissue using the patient's blood. The result is the natural stimulation growth and healing specifically targeted to the exact area of injury. And it is a minimally invasive treatment. I highly recommend the procedure as an alternative to surgery.


Feb 06, 2024

From learning new techniques to helpful tips, Proper Balance was helpful for my goals as a runner. They also helped me when my schedule got hectic and were flexible in rescheduling. Highly recommend these professionals.


Feb 06, 2024

I am so glad that I found Proper Balance! I have walked by it for years, not paying any attention! Dr. Knox created a wellness plan within my budget and almost instant relief to my back pain that I have been dealing with on and off for years. Each time you go in for an adjustment, they always ask how you’re feeling, trying to perform adjustments to relieve the pain you are currently feeling or provide the best stretches for that area of your body. The stretches they taught me are now in my daily workout routine, hopefully aiding in preventing this injury from happening moving forward. Also, a huge thanks to Dr. Rachel!


Feb 06, 2024

I am so glad to have found this place! Called in an emergency after severe neck pain and was seen same day! With the help of shock wave and pulse therapy I finally have full frange of motion in my neck. Something I hadn’t experienced in probably the last year!! I’m very grateful for Dr. Knox and her team, 10/10 would recommend!!


Feb 06, 2024

I am very pleased with my experience with Dr Knox and team. After 3 months of work with them my pain has reduced significantly. Dr Knox was very thorough and welcoming when presenting the treatment plan and everything went as planned. Definitely recommend!


Feb 06, 2024

I came in with a frozen shoulder and pain to sleep and exercises. Within 5 weeks and a mixture of shock therapy, physiotherapy, chiropractor, I'm about 80% better, no more pain on my normal activities and only at certain angles.


Feb 06, 2024

I originally came in because of a minor sprain in my knee. I'm a long-distance runner and started experiencing this pain mid-way through my runs. Upon entering the place for first time, Dr. Christina Knox immediately came to help me and was very welcoming. When I told her the symptoms I had in my knee, she said they sound minor for the most part and that an x-ray won't show me anything I don't already know. She told me an injury as such will heal and we need to make other adjustments to your body to prevent these and other types of injuries from ever occurring again! I've been coming here for about 5 weeks and Dr. Christina, Steve, and Rachel have been extremely helpful. Every time I come in for an appointment, I'm always amazed at how the three of them operate. Constantly running around to make sure everyone feels welcomed and receiving the best possible care in their facility. I'll certainly be back if any other injuries occur to me and would recommend this place to anyone else in pain. They have the knowledge, tools, and equipment to get the job done!


Feb 06, 2024

I recently had the unfortunate experience of tearing my Achilles tendon while playing basketball, and I cannot express my appreciation for the exceptional care and support I received at Proper Balance Health & Wellness during my recovery. The team truly turned what could have been a daunting recovery process into an inspiring and transformative journey. The entire staff there are not only highly skilled professionals but also compassionate and dedicated individuals who genuinely care about their patient’s well-being. They took the time to understand my injury, medical history, and personal goals to create a tailored treatment plan that was both challenging and achievable. I cannot praise the entire team here enough! They were not just my physical therapists but true cheerleaders in my corner. They didn’t settle for one-size-fits-all solutions; instead, they tailored each session to challenge and support my Achilles tendon healing in the most effective way possible. Their expertise and personalized approach made me feel like I was in the best possible hands. But it wasn’t just the treatment itself that made this experience unforgettable. The positive and uplifting atmosphere at Proper Balance made a world of difference for me! I can confidently say that my recovery journey wouldn’t have been the same without support from the entire team. Their genuine care and dedication shine through in every interaction, making me feel like a valued individual, not just a patient. As I reflect on my time at Proper Balance, I can confidently say that my recovery far exceeded my expectations! Thanks to the expertise and dedication of the entire team, I have made a remarkable comeback from my Achilles tendon injury. My strength, flexibility, and overall mobility have significantly improved, and I owe it all to the incredible physical therapists who led me through this journey!


Feb 06, 2024

I went to see Dr. Knox for TMJ. For almost one month, I was in extreme pain whenever or whatever I ate Much to my surprise, after one treatment, the pain subsided by about 95%. After the second treatment, I have absolutely no more pain. I am so grateful and amazed at the results. Dr. Knox takes her practice and patients to another level. I just love the wholistic approach, as she looks at every aspect of your situation. She sincerely wants to help her patients and bring them to total wellness - body and mind. I also had sciatica and back pain recently. I am happy to report that Dr. Knox brought me back to being pain-free. Thanks to Dr. Knox' adjustments and exercise program, my back pain is gone - all without unnecessary drugs or surgery. I have been a patient for about 10 years and would definitely see Dr. Knox before turning to conventional methods.


Feb 06, 2024

I’m an occupational therapist and often find myself in weird postures and positions and have to lift heavy things. I first came to see Dr. Knox and her team one year ago for excruciating neck pain. The adjustments, clinical massage, dry needling, shockwave modality, and therapeutic exercises helped immensely, and QUICKLY. Shockwave in particular gave me instant range of motion improvements and pain relief after just one super fast session, and my pain had been debilitating. One year later I came back with a flare of symptoms and once again, I got an immediate reduction in my symptoms and pain after just ONE visit. The anti-inflammatories and muscle relaxers an MD prescribed did not help at all, but shockwave and the adjustments helped immensely. I am so impressed and thrilled with the quality of care, knowledge of the entire clinical team, and convenience of having so many types of interventions available in one place. Thank you Dr. Knox, Dr. Sonia, and Steve!


Feb 06, 2024

The team has done great work with my back and knee!


Feb 06, 2024

Best chiropractor ever. Whether it's helping heal an injury or just a general tune up to get you feeling great, I highly recommend Dr Christina Knox! I have seen many chiropractors in my life and Dr Knox really cares about you and your health! Her compassion and empathy make her GREAT! I have been taking the vitamins she recommended and am feeling better than ever. They are the only supplements that have reduced my hot flashes to almost none as well as many other benefits! I go for weekly chiro adjustments with PT and the combo of all therapies really works! The trigger point is amazing, I feel better immediately and can function without discomfort! If you are looking for a great Chiropractor, I suggest you RUN, don't walk and see Dr Knox!! Side note: My husband was diagnosed with ALS 13 years ago. 13 years from diagnosis is rare! Most people die within 2-5 years. He has been under Chiropractic care and its the ONLY medical therapy that cares for your nervous system. ALS is a brain, spine disease and Chiropractic Care is the only therapy that addresses the whole nervous system!


Feb 06, 2024

Dr. Knox and team are my favorite! Long term back pain from skiing is cured! Adjustments, PT, and shockwave is the way to go and Dr. Knox is so encouraging. The results were fast. I haven’t felt this great in so long. With her knowledge and taking her recommended supplements, my energy is better and inflammation gone! Highly recommend!


Feb 06, 2024

I had such a great experience workinv with this team. I went for PT due to a fractured foot and from day 1 I started to feel better and see improvements in my walking and pain tolerance. After 4 weeks of PT I was walking normally with no pain. Highly recommend


Feb 06, 2024

I love Proper Balance! It is truly the best chiropractic facility that I have ever been to. I am a salon owner and hair designer, a long with being a mom of 2…so I’m pretty rough on my body physically. Dr. Knox and Steve help keep my body feeling like new and ready to go! Every time I go in, (weekly) and I feel like a new person! They adjust my body with the newest machine technology out. (It reads your alignment and spine). It’s pretty futuristic! I also get shock wave, when I’m not pregnant. It is a game changer! Oh and I get adjusted while pregnant as well. It really helps! Anyways, if you are looking for a chiropractor that truly cares, this is your place. They are also very educated and knowledgeable!


Feb 06, 2024

I'm thrilled to express my gratitude for Dr. Knox…she is an exceptional chiropractor who significantly improved my shoulder and neck pain. Her expertise and personalized care, coupled with advanced treatment methods like shock wave therapy, have been instrumental in my recovery. The addition of liquid collagen supplements has notably helped improve joint pain and inflammation. Thanks to Dr. Knox's innovative approach, I was able to return to work pain-free. Her professionalism and dedication to her patients make her an outstanding healthcare provider. I wholeheartedly recommend her services to anyone seeking effective and compassionate chiropractic care.


Feb 06, 2024

If I could give them 6 stars I would. I first went to Proper Balance with severe shoulder pain, which I attributed to an injury I incurred weightlifting. I was unable to lift my arm much above parallel with the floor without significant pain. They did a full diagnostic and found that in fact I had years of damage in my shoulder from repetitive stress. After reviewing everything with Dr. Christina, we discussed options and embarked on a therapy plan encompassing regular adjustments, physical therapy to address long-term issues with my posture and , and other modalities such as PRF, trigger point therapy, and massage. 6 months later I have regained over 90% of my shoulder's function, full range of motion, improved my posture and functional strength significantly, and I can lift weights and enjoy my other regular activities such as golf and ice hockey with no pain. Most importantly, I was able to avoid surgery. All this, and they are super friendly and flexible with appointments! I cannot recommend Proper Balance enough!


Feb 06, 2024

My daughter has had a wonderful experience at Proper Balance. The PT and exercises they offered her have really enhanced her flexibility as a dancer. The massages are very intense because of her needs, but they're effective, and the therapist is exceptional. The adjustments are gentle. We would not hesitate to return for additional needs.


Feb 06, 2024

No joke, the difference is almost miraculous. Yesterday I was in such horrific pain from a bad fall that I didn’t even want to get out of bed. Thank goodness I did and went to Proper Balance Healthcare! Today I am like a different person than I was yesterday. I walked for hours around Chicago this afternoon! Everything they did was extremely helpful, and the shockwave therapy was amazingly beneficial to my pain.


Feb 06, 2024

They are extremely friendly and helpful. They helped with my lower back pain and provided stretches to maintain a pain free lower back. Highly recommend using them!


Feb 06, 2024

To be honest I felt like I was sold to a lot and the thing I actually went in for was never resolved. My partner went in a bit after me and it annoyed me that we basically had the same plan even though we had completely different issues. Made me feel like they just wanted the money. We both felt super uncomfortable with how hard that vitamin was being pushed on us. I started going to a functional trainer and I’m moving so much better! To think that I wasted so much money on pillows, vitamins and shockwave on my neck and back when all I needed was someone who listened and great thoughtful PT. The adjustments by Dr. Sonia were nice and helped my headaches. Dr. Sonia did listen and so I’m grateful for her because she helped me figure out the treatment plan I actually needed. I felt extremely rushed during PT with Steve. Never felt like I quite got the movements and I don’t feel like I got hands on work because the place was so busy. Tbh, even with Dr. Sonia working there I would go somewhere else because they have so many patients in there with you. If you go and they try to sell you something be smarter than me and just say no unless you really think you might need it. Don’t just be nice like me and too timid to disagree. It will save you time and money.