Pure Cosmetics - Raleigh
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Review highlights
"Carla is great and made it so easy! I also love the results. I recommend going to see Carla for a pain free and fun experience!"
"Great location, friendly staff, and amazing service!"
"Really nice people, great variety of services and excellent prices."
Overview
Categories
Medical spa
Directions
2840 Plaza Pl #110
Raleigh, NC, 27612
Phone number
Call: (866) 691-4427Website
View websiteHours
Sunday
Closed
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 3:00 PM
Saturday
Closed
Description
Pure Cosmetics is one of the largest full-service medical aesthetics spa group in North Carolina. We offer top-of-the-line beauty enhancing services and solutions with the best prices in the industry! Whether you want to treat your face, skin or body, we are committed to providing you with exceptional service, care and results! Pure Cosmetics is locally owned and operated, and proud to serve Wilmington, Raleigh and the surrounding areas!
Reviews
Jan 30, 2025
Couldn’t imagine my life without Pure Cosmetics! Everyone on the team is amazing! Honestly!
Mar 06, 2024
I got it done microneedling by Logan!! It’s been a 10days and I really love my skin turns out. No more breakouts and so much firm. She is so lovely person I feel so comfy and relaxed during service. It wasn’t pain at all. I highly recommend to everyone!
Feb 06, 2024
Carla is a gem. She provided excellent consultation and accurate advice for my requested results. the Raleigh office is quiet and welcoming.
Feb 06, 2024
Carla is a true professional and extremely talented. She understands the importance of facial symmetry and balance, and takes the utmost care with her patients and procedures. She takes the time to explain and give options so I was able to make wise decisions about the products and procedures I needed. I love the end result! I highly recommend Carla at Pure Cosmetics!
Feb 06, 2024
My experience at Pure Cosmetics was positive in all areas. The entire staff was professional & likeable. My services with Carla was awesome. I highly recommend her expertise & this location.
Feb 06, 2023
Always great service!! Love the staff!
Feb 06, 2023
Always professional, polite, informative and spend time to answer questions about the product or service being provided.
Feb 06, 2023
Carla is great and made it so easy! I also love the results. I recommend going to see Carla for a pain free and fun experience!
Feb 06, 2023
Had an amazing Botox experience with Carla! She listened to what I was hoping to achieve and she knew exactly what to do. It was my first time treating the areas she recommended, and I absolutely love it!! Thank you Carla! :)❤️
Feb 06, 2023
I’m new to the area and had been recommended this office by a client of mine. I can’t say enough how happy I am with the service I had and even with how my consultation went! The entire staff was very friendly with me and Carla was amazing with my injections! I have told everyone I speak with about this business and will absolutely be back in the future for other services. Thank you guys so much!!
Feb 06, 2023
Logan was awesome & did a great job on my microdermabrasion. Got a great deal! Win win!
Feb 06, 2022
Carla is very good at what she does- I am only two weeks out from my treatment and I am already thrilled with the results. I will definitely be back and highly recommend Pure!
Feb 06, 2022
Do not use their services as they will not stand behind them nor return phone calls or messages ! I paid for services which they shared did not yield expected results and they are not standing behind it. Do not use their services !!!!!
Feb 06, 2022
I had a wonderful experience with Pure Cosmetics! I had lip filler done 4 weeks ago and went back for my follow up. I'm very happy with how the filler went. This was my first time, so I wasn't sure how it would all go, but Carla provided helpful insight and tips regarding what to expect and I felt comfortable. Everyone I interacted with during my visits were kind and professional. I will definitely be back for any future beauty needs. Thank you!
Feb 06, 2022
I really look forward to my monthly appointments. Good value. Hoping for great results!
Feb 06, 2022
I would just like to say I am extremely happy with ALL the ladies at Pure! They are more than just polite....they are actually more like friends....that's the way they treat you....like they are truly happy to see you and HELP you in any way they can!!! I always recommend Pure for that very reason!! It's not just about the sale....they truly are interested in giving you the best possible treatments to meet your needs!! Love these ladies!!❤
Feb 06, 2022
Logan is the best! Answered all my questions and made me feel extremely comfortable!
Feb 06, 2022
Met with Carla. She is great at giving guidance on what product and where to use. Always does a great job. She is professional and an expert in her area. An asset to this business
Feb 06, 2022
Morgan is the friendliest Logistics Manager ever:) I don't know if that is her title, but she is so kind and energetic. I have enjoyed my IPL treatments here and appreciate the team I have seen!
Feb 06, 2022
My experience was wonderful from initial call , consult and actual appointment. They got me in quickly and Kyle was amazing. She was friendly , professional and answered all my questions. I loved that I wasn't rushed or pushed to buy other products. I will definitely return when I'm able to.
Feb 06, 2022
The ladies here are some of the nicest people I've met. I found them through an amazing deal on Groupon. The one who works on me always wants to talk. I am pleased with the laser removal process, but covid set me back quite a bit. I'm two full packages in with lots of facial hair left. I can't blame them for that. It's more sparse and I can go a day without shaving.
Feb 06, 2022
This is my go to spot! I live in Fayetteville and I don't mind the drive because I know I'm going to leave happy. I get the xeomin injections and I have done the PRP injections/facial. Carla is amazing! I fully trust her with all my beauty needs. She is always very informative of what she is doing and why. I swear its like she looks at your face like a blank canvas and creates her masterpiece....according to your budget ;-)
Feb 06, 2022
As always, a great experience. Thanks.
Feb 06, 2022
Professional, clean 👌
Feb 06, 2021
This was my first experience getting injections and I was so nervous. Prior to my appointment, I had a ton of questions and I honestly thought I was worrying the mess out of Becky with my gazillion questions. Let me just say, Becky answered every single question I had, made me feel at ease and honestly, made me feel at home. When I came to my first appointment, I noticed how quaint and cozy the waiting room was. The receptionist took my temperature, there was hand sanitizer available and I felt very comfortable. When I went back, Carla explained everything in detail and made me feel more at ease. I was so scared I’d regret doing lip injections, but the opposite happened - I’m now back for my 2nd appointment to get a little more. I hardly had any bruising, which I know everyone is different, but I absolutely loved the results! I highly recommend this practice and the staff were extremely personable, understanding and I know I’ll be coming back to Pure Cosmetics from now on. Their pricing wasn’t so much that it broke the bank and there is financing as well. I can honestly say I feel more confident now and I’m so happy with the results!
Feb 06, 2021
UPDATE: I contacted Pure per their reply, but they have not responded. So much for "customer service". I've been having laser treatments since '06. I've been going to Pure since around 2012. I've had at least two Fraxels from Tara who now does their Botox. I also had one from a Nikki who was even more incredible in her technique, but she is no longer there. :-( I will never return again. In September of 2018, I had a Fraxel that went up $200 in price. They told me it was because I didn't receive the "dual Fraxel" on prior visits, which I knew was untrue because I confirmed with the receptionist the treatment that I had received prior- "dual Fraxel’ at the highest setting”. Then they changed their story saying that my less expensive price was because I had a contract prior. This too is untrue because I never had a contract, never signed anything to that effect, and they always made me pre-pay. This latest session was only 15 minutes compared to the 30-45 minutes that I had always received prior, (the person giving me the treatment said it was so quick because she was "good" when I asked why my session was so short). She went across my face very slowly rather than with the multiple passes that I had received in previous treatments. She aggressively treated my lower face where my my Melasma was located, but she did not do that to the entire face. I told the manager when I came out from the session that I was not happy. I told them that all I wanted was my upper face done as well as my lower, just like it had been done on prior visits. They said "you got what you paid for" and "sessions aren't measured in time", (well duh, but you can't do in 15 minutes what you can do in 30). The next day I returned for Cool Sculpting. I asked the lady performing the procedure if there was a Cool Sculpting school and she said there was something like that and one day she wanted to go. Great! So now someone performing my procedure hasn't had the recommended training. I complained again about my session the day before. They told me to wait a week to put me off. A week later they told me to make an appointment to be examined in a few weeks. I made it and then canceled it because I realized what they were doing. Then it was three more weeks of back and forth emails with them in an effort to obtain a modicum of customer service. They finally offered me a session with a "baby Fraxel", to which I declined, stating that I didn't pay for nor wanted a baby Fraxel. #badtasteinmouth at #purecosmetics
Feb 06, 2020
I am revising my review to say that this place is reliable. If you have any issues whatsoever with your appointment, talk to the management and they try their best to make it right.