Rajeunir Medical Spa

Dec 06, 2024

Worst customer service. High turnover rate makes it impossible to get a straight answer from anyone. Had a full year membership there and attempted to cancel after the year with 4 separate individuals, each time promising they would correct their error and it’s still not fixed almost 5 months later.

Oct 06, 2024

Very expensive membership fees. Unable to make appointments in a timely manner in the briarcliff location…Staff is only there part time. Unable to use membership points after paying membership fees for 2 years. Unprofessional staff and minimal training.

Sep 06, 2024

They are so professional and I just love the services

Apr 06, 2024

Very friendly and professional, made me feel comfortable & advised me about the best procedures for me, in order to get the results I wanted

Feb 06, 2024

Amani was great for the Botox !

Feb 06, 2024

Do not waste time or money at either location for tattoo removal. After 3 appointments, I was informed their laser machine only worked on colored tattoos, and I was not reimbursed. I went to a different location and after a few more months/ sessions, I was told I could not use the rest of my points unless I purchased a different package. Edit per owner’s response: I had 8 sessions. When I cancelled my membership, the manager convinced me not to as they were receiving a new tattoo machine, but it has been 1 year. Last week, the receptionist confirmed they have the same machine and were never planning on getting another. They are dishonest and fraudulent to customers.

Feb 06, 2024

Great staff, clean, helpful

Feb 06, 2024

Speedy services and clean facilities! Can’t wait to see how my skin does.

Feb 06, 2024

Super friendly staff! Very happy with the service! Ammie and Amani explained everything throughly. Would highly recommend them.

Feb 06, 2024

The ladies here are great! I always receive excellent service.

Feb 06, 2024

The service was more than I expected. The women that work here were very friendly, knowledgeable and gentle with their treatment. Also a lot cheaper than other places I called. I recommend!

Feb 06, 2024

Very friendly and great results. Would highly recommend them.

Feb 06, 2023

As per other reviews I too fell victim to this business moving the goalpost for my treatments. I was initially recommended 6 and after 3 treatments it turned into 12. The facilities are very clean and the staff is friendly, but I would highly encourage people to look elsewhere.

Feb 06, 2023

I’m honestly not sure why there are so many 1 star reviews left. I had a consultation and got services in that night and next morning. I received a hydro facial (highly recommended) and Botox in my forehead. A membership was offered, but never pushed on me based off of what was discussed in my consultation. I will definitely be back! Clean facility, friendly staff, great products.

Feb 06, 2023

Love this place! In and out quickly and her injections are painless!

Feb 06, 2023

Serving your cosmetic needs 👍

Feb 06, 2023

Spa membership fee is high and availability is low. Don’t fall for this scam

Feb 06, 2023

Updated: Unfortunately, I've never heard from the spa to discuss my results. *Briarcliff Location* I wish I could leave a higher/better review, but I want to be honest so others don’t waste their money like I did. Prior to beginning any laser hair removal treatment I went in for a consultation and was told I was an ideal candidate (dark, course hair with light/medium complexion) and it takes an average of 8 treatment sessions done 6 weeks apart to achieve complete hair removal. I paid for my first treatments out of pocket ($208 with a new client coupon) as a trial run to make sure I could handle the laser. I did fine, so I signed a contract to pay $199/month for 12 months. This would get me 50 points to use towards hair removal treatments for the underarms and full private. My first few treatments went fine- as far as I knew. When the 5th treatment was approaching I contacted the spa to let them know I was concerned, because I was halfway through my treatments and I still had a ton of hair growth. They asked me to come in and let them take a look, which I did. They agreed I was not as far along as they typically see. Because of this the manager (at that time) performed my next treatment. There was a drastic difference in the treatment the manager performed vs what the tech had been doing. My first several treatments took less than 20 minutes- that included undressing/dressing and laser to my underarms and privates. The appointment with the manager took over an hour and a half! Needless to say, I saw a difference after the session with the manager in my hair growth. Unfortunately, when I returned for the remaining sessions they were just as short as they were in the beginning and I was told by the tech that was “standard.” When my 12 months was up and my points had been used I was very unhappy with my results. I still had a ton of hair growth in both locations and had completed 9 sessions (because I paid out of pocket for the first one + the sessions the $199/month bought me). I was shocked, because I was informed I was the “ideal candidate” and to expect complete hair removal based on that. The only reason I am even giving this place any stars is because due to my frustrations with the lack of results they agreed to do more treatments at no-charge. When all of my sessions were done I had completed 17 laser hair removal sessions on both the underarms and privates. SADLY, I STILL HAVE 40% HAIR GROWTH IN BOTH LOCATIONS! I STILL HAVE TO SHAVE ON A WEEKLY BASIS- WHICH DEFEATS THE WHOLE PURPOSE OF GETTING THE TREATMENTS! -I made my appointments exactly 6 weeks apart as recommended and never missed a session -I did not expose those areas to the sun -I did not use self-tanner or use tanning beds - As instructed, I shaved completely the day of every single laser treatment How is it that you tell clients they only need 8 treatments to achieve results, when I got 17 and still have enough hair growth it requires me to shave weekly? It just doesn’t make any sense. I am so frustrated and angry that I wasted $2,596. That is a large amount of money I wish I wouldn’t have spent if I knew the end results. I brought up my concerns on several occasions because of the amount of money I was spending and I was assured they would make it right- but let’s be honest- at that point they had my money and they knew that. I was tired of going back and forth with them questioning why the treatments weren’t working, so I eventually gave up. It was clear nothing was going to be accomplished. Moral of the story, save your money and spend it elsewhere to get laser hair removal. You will leave this spa broke and still have to shave on a weekly basis. Really wish I had that $2,596 in my bank account instead of in theirs.

Feb 06, 2022

Ai always feel better when I leave. Excellent service

Feb 06, 2022

Clean and impressive, but very aggressive about becoming a member, which adds over 2300 dollars to your plan on self improvement

Feb 06, 2022

I have cancelled my membership august 12 ,2021 and till now the manager never processed it. I called every week to check since i signed the cancellation form, and till now the manager hasn't cancelled it! Worst thing is they book me for an appointment that i never made! So ridiculous! They’re a scam!! Dont come here and dont sign up for membership! Ur going to have the hardest time to cancel ur membership! They are the worst! The manager needs to be fired!

Feb 06, 2022

Rajeunir Medical Spa is run by a very unprofessional and inept team. They do not know their left from their right hand. I cancelled my membership with two months in advance. Made very clear for them not to charge me anymore because I was cancelling. Well, of course they did. And when you call to get any information, no one knows and the manager is never available to just fix it. I do not recommend it. Stay away from the North store at all cost.

Feb 06, 2022

They are awesome!

Feb 06, 2022

This place is so clean and so nice! The girls are sweet and Tara is amazing!! Will definitely be visiting again!

Feb 06, 2022

Truly a great experience, friendly and knowledgeable service. Looking forward to my next appointment. Thank you ladies.

Feb 06, 2022

You would think that if they had someone coming in for a treatment they would either have the product or call to tell you they didn’t bother ordering it. Make sure you call ahead so you don’t arrange your day, take off from work or drive to your appointment just to waste your time.