Restore Hyper Wellness

Jan 05, 2025

Friendly staff, easy online scheduling via app! Thank you 😊

Dec 05, 2024

Excellent customer service! The team is cheerful and very knowledgeable and goes into detail explaining what services they offer. Highly recommend!

Dec 05, 2024

UPDATE: after telling me they would refund me for the membership of $99 due to their mistake I followed up a week later as I did not receive the refund. Mason told me all checks out and I should’ve received the refund and he would follow up. Someone else called me back later saying they were not going to refund my membership and tough luck people make mistakes but we’re not willing to make it right then proceeded to hang up the phone on the call. Truly never received worse customer service in my life and hope everyone stays away from this money hungry facility. I’m extremely disappointed with the lack of care and transparency at this facility. I came to Restore Wellness as I was dealing with dehydration and blackouts, and after my first IV, I felt significantly better. I decided to sign up for a membership, hoping it would help me consistently manage my health. During my visit, I was told about a $99 introductory fee for new memberships, and I expressed my goal of receiving at least three IVs per month. I confirmed multiple times with the staff that this membership would include three IVs monthly. They mentioned that for any specialty IV, there would be a small additional fee, which I agreed to, as long as it allowed me to get two more basic IVs that month. The team reassured me this was correct and proceeded with my IV. However, right as my IV was finishing, they informed me that there had been a mistake and that I wouldn’t actually receive two more IVs for the month. I was frustrated, as I would not have chosen the specialty IV or signed up if I’d known it wouldn’t cover the three IVs as promised. I asked to speak with the manager and was told I’d receive follow-up within two days. After no response, I reached out again and finally received an email as they were closing for the day. Unfortunately, they denied my request to honor the original terms and instead offered a free ingredient as compensation, which was far from what I asked for. Got a call from corporate and they told me I would be refunded the $99. Then when I called to follow up on the refund I spoke to the most unprofessional person at this facility This experience has left me feeling unheard and undervalued as a client. I was looking for consistent support for my health, but what I received was a string of miscommunications and unfulfilled promises. I can’t recommend this place to anyone seeking reliable and transparent wellness services.

Nov 05, 2024

My first 6-12 months were quite rough. I’m a huge fan of cryo but a couple of the staff members were a bit lack luster and could NEVER find my member info despite the countless times I concisely provided my information…often times spelling it out multiple times per visit 🥴 However, after providing this feedback and a little turnover the experience has become night & day and I’m thankful management took time to quietly address my feedback. From nearly canceling my membership due to check-in taking longer than the service nearly every visit, to super efficient visits and enjoyable staff interactions during every visit for quite some time now. Thanks guys! 10/10

Oct 05, 2024

Great experience.

Oct 05, 2024

I visited Restore Wellness at the.Vinings location and received cryotherapy, red light therapy and compression. The services really helped relieve the soreness in my knees and legs. I did not catch the guy name who took care of me and my husband, but he made us feel comfortable and he was very knowledgeable. Also the place is always clean and comfortable.

Sep 05, 2024

I came for an IV ended up sitting in what felt like a sauna. New thermostat rules have it roasting. I’ve gotten over 10 IVs in this place. There is no blinds, the direct sunlight reflects off the cars and shines in the room. That is usually not a big deal, but the thermostat is in the back of the place set at 76. Sweating through my shirt and they won’t lower the temperature in the room. Restore is a decent Chain hopefully they are independently owned and I can start going to a different location. This location does not care about temperature.

Sep 05, 2024

I was a big fan of this place. I’ve gotten many IVs from here. Now they refuse to cut the air below 76. They have a new rule that leaves the temperature at 76. It’s roasting and makes getting an IV not worth it. I suggest visiting somewhere else that has air conditioning.

Sep 05, 2024

Very friendly, perfect temperature on the inside. They provided blankets and even gave me comfort during my iv session. I hate needles. Thanks so much

Aug 05, 2024

Everyone was professional and provided great service. I will definitely return again.

Aug 05, 2024

Everyone was very warm and welcoming. And the Compression service was a new experience for me. It was a very comfortable, clean and relaxing environment and the service was great.

Aug 05, 2024

Great experience. Sheila was awesome!

Aug 05, 2024

Great team of professionals. Amazing results!!

Aug 05, 2024

Love this place

Aug 05, 2024

Love this red light therapy and cryotherapy. Great for the skin and rejuvenated

Aug 05, 2024

The location in Vinings is very convenient for me. I was greeted by the receptionist who was very welcoming. Anna Marie was confident acknowledge. I felt totally at ease and will definitely be back for another session.

Jul 05, 2024

Kameeka is absolutely great! This has truly been a great experience in working with Restore. The staff is great and I’m seeing instant results!!! Love it!!!

Jul 05, 2024

Loved the staff and all the various health options!!!

Jul 05, 2024

We experienced a 2 mins demo session of cryotherapy & grabbed an extra 2 sessions for infrared sauna at a great deal

May 05, 2024

Do NOT purchase a multi visit package, they will not send any notices to remind you to use or when they are expiring - such a money grab!

May 05, 2024

Friendly staff and very clean!

Apr 05, 2024

I always enjoy my time at this Restore location been coming here for almost a year. The staff here are wonderful, knowledgeable, and always attentive of my needs, especially Bicky. They have a wide selection of different treatments ranging from IV drips, shots, cryo, and sauna. If are curious, it's definitely worth stopping by and taking with the staff to see if they can help you achieve your wellness goals.

Apr 05, 2024

My job has exposed me to lots of toxins over the years and I am a believer in preventative and self care. This Wellness Spa has lots of options to boost my health and my skin. I love it!

Mar 05, 2024

I LOVE Restore & visit it at least 3 times a week. The staff is so friendly, especially Bicky!

Mar 05, 2024

I’m very happy with all the services provided at this location. The staff is very friendly and everything is always clean

Mar 05, 2024

Myles and the team are absolutely amazing! I highly recommend this location the products and service is unmatched!