Rocio Beauty Salon
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Review highlights
"ROCIO IS EXCELLENT."
"Excellent service...workers are professional"
"They do a wonderful job and the prices are good."
Overview
Categories
Beauty salon
Directions
5815 Avenue N
Brooklyn, NY, 11234
Phone number
Call: (716) 799-1120Website
N/A
Hours
Sunday
9:00 AM - 3:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Reviews
Jan 23, 2025
Buen servicio
Oct 06, 2024
I went to this place twice and my hair came out great. I made another appointment with one of the hair stylist through text and she accused me of not coming to my last appointment. I explained to her that I did. I was in complete shock because I have only been to this hair salon twice. She told me to send her a picture of myself to prove that it was me. I sent a video. She said that “If she confused me with someone else that she apologizes”. I couldn’t believe what I was reading. When you are running an establishment you do not ever accuse a customer of not showing up to their appointment just because you confused them with someone else. It was extremely rude and unprofessional. Customer service is key when running an establishment. I was looking forward to getting my hair done and the communication between the hair dresser and I made me so uncomfortable I will not return. Please speak to customers appropriately and always fact check so you do not confuse them with another customer.
Jul 06, 2024
Have been coming to Rocio's since around 2009. Today was my last day. It's Sunday,;they close at 2PM. It's Sunday and it's nice out. Rocio only has two women working. It was hair dye and perm day today for some reason, but it's first come, first served. Earlier while I'm on my phone paying my bills someone that the English speaking hair tech knew, came in and had a conversation but she left. I watchesld her come in and leave, had she stayed, she would still have to wait as I am before her; first cone first serve. The one who speaks English tried to put me ahead of someone who was there before me. I told her this and another patron told her the same; not going to skip anyone, not right. Later after her hair was done. The young girl and I are left but this woman from earlier walks in straight to the bowl in front of me and the little girl whose father brought her in after me to get her hair wahed. This did not sit well with me at all, I said what I said but Rocio just lost a customer from 2009 to my last day, which is today. Very poorly run, 4 chairs and only two techs, only one speaks English and you knew I was there before your buddy came and spoke to you earlier because you tried to skip me in front if someone earlier. Two hours of my life gone and back to work tomorrow. I have a Babyliss blow dryer just like they do. Babyliss flat iron, just like they do, have a one pass curling iron even, Mielle products, etc. You want to play with me? I can do my own hair that has always been down my back from birth, mow wirh gray and all, AND go elsewhere where they can speak English and respect customers who've been coming there before the two of them were still in D.R. probably. I AM PISSED. MIND YOU IT TOOK ME ALMOST AN HOUR TO FIND A DAMNED PARKING SPOT. POORLY RUN.
Feb 06, 2024
Great customer service!!
Feb 06, 2024
I visited this salon for the first time because of my Holy Ghost filled hairdresser rosy. I complained of a headache and she ministered to me in song in front of everyone. I felt a healing virtue from the lord. I’m keeping rosy in prayer and my permanent hairdresser. If you’re reading this please repent and give your life to Christ
Feb 06, 2023
A mi me encanta este salón, ahora me mudé lejos y como quiera viajo para atenderme ahí. Vale la pena! Lo recomiendo!
Feb 06, 2023
Thank you ❤️👋👏
Feb 06, 2023
scammers. will tell you one price and charge you double after you finish your hair. Stay away
Feb 06, 2022
I stumbled upon this place going to a store in N and walked in and was greeted kindly and taken quickly. Great place for coloring and blow out of any type of hair. My hair comes out super straight and lighter then when I first walked in . I get so many compliments when my hair is super straight. Great pricing as well..
Feb 06, 2022
ROCIO IS EXCELLENT.
Feb 06, 2020
Great place!!
Feb 06, 2020
I love this hair salon. I usually go get a wash and set with a deep condition on a Tuesday or Sunday. They do a wonderful job and the prices are good. Usually $25-30 for a wash set and deep condition. I imagine on a Saturday its probably busier but they work pretty fast!
Feb 06, 2019
Excellent service...workers are professional
Feb 06, 2019
Nice people they do a great job! Highly recommend it.
Feb 06, 2019
They do my hair so nice. My hair is more healthy now and the girls are very polite and friendly.
Feb 06, 2018
Great service! I will definitely come back!
Feb 06, 2018
Rico does good work and hair is healthy since i've made the switch. Very economic.
Feb 06, 2018
They treat me with kindness and take very good care of my hair.
Feb 06, 2017
Very kind woman, she handles my hair with care 3 visits heading there today for A color and cut
Feb 06, 2016
Loly is the best
Feb 06, 2016
Very affordable, clean and professional. My hair has grown a lot since I started going to them and it is more healthier