Ruby Salon
5
4
3
2
1
Review highlights
"Kelly at Ruby's has been doing our mom's hair for years and is fabulous"
"Great haircut with excellent service!!!"
"I made an appointment with Brooke for a perm and was quoted a great price."
Overview
Categories
Hair salon, Beauty salon
Directions
3 Monticello Ave
Annapolis, MD, 21401
Phone number
Call: (410) 263-7829Website
N/A
Appointments
Book appointmentHours
Sunday
Closed
Monday
Closed
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
9:00 AM - 4:00 PM
Reviews
Dec 06, 2024
Kelly at Ruby's has been doing our mom's hair for years and is fabulous
Feb 06, 2022
Really awful experience overall with a bad dye-job and then made to feel like it was my fault by the owner. I would book ANYWHERE else but here.
Feb 06, 2021
Great haircut with excellent service!!!
Feb 06, 2021
Gusty is the best lash specialist this side of the Mississippi. If you care how you look, be sure to visit her.
Feb 06, 2020
**Update: Granted what had happened on my second trip here was frustrating but I was honestly really impressed by how the owner and other workers were quick to react and fix the issue that had happened. They sympathized with what had happened and took necessary steps to rectify the damage which I was impressed at. Clearly a reputable salon that actually cares which is really nice to see I normally don't leave reviews but my hair was absolutely destroyed here. I've only been here twice, but on my second trip here recently I just wanted a touchup of what I had previously done. As a brunette, I wanted to stay brunette just go a little brighter, not blonde. I left with bright yellow streaks in my hair and it looked awful. Not only did it cost $185, but I had to pay to get it fixed at another salon. At the other salon, it was discovered that the stylist actually burned my scalp with the highlights, which was clear with the streaks of red throughout my scalp followed by white. They had to treat my hair with a vitamin and then fix what this salon did. Save yourself the trouble and don't go here.
Feb 06, 2020
Daniel has given me an amazing service and color! He was so easy to talk to and made me feel completely at home and comfortable. I have gotten more compliments on my hair then ever before! Thanks for everything Daniel! I will definitely be back!
Feb 06, 2020
Friendly from the moment you walk through the front door. True attention to detail and I have never left unsatisfied. Spent years looking for a salon that made me feel at home. I have referred all my family and friends and all have thanked me.
Feb 06, 2020
I spent 2 years trying to find anyone on the east coast that could stack my hair perfectly! I am so happy I found Ruby Salon. Steve cuts my hair every time. I highly recommend! 👌👍❤
Feb 06, 2020
JP, as always, is fantastic. I have been going to Ruby for many years and they have continued to be the best place to get superior hair care.
Feb 06, 2020
Love Ruby! Kelly is amazing for color!
Feb 06, 2020
Ruby was a good place for a few years but has gotten too big and greedy and forgotten how to take care of their customers. Now the staff is overworked, the place is crowded and appointment times are ignored. Do yourself a favor and take your business to a place that appreciates your business and respects your time.
Feb 06, 2020
Very disappointing that I was told you would accept a gift certificate from Morgan Gerard and in fact for awhile did accept them but said no to me today. Would have been a new customer:-(
Feb 06, 2020
Best hair styling around
Feb 06, 2020
The best in town. JP is a legend.
Feb 06, 2020
They really made me look beautiful. Thank you very much. I would definitely recommend this place.
Feb 06, 2019
Brooke colored my hair and I love it. I had been to another salon and was not happy with the way it turned out. I definitely recommend Ruby’s and Brooke.
Feb 06, 2019
I've been coming here for years. First with Steve now Brooke. Both do an awesome job! They're creative and give you a look that works for you
Feb 06, 2019
Loved it
Feb 06, 2019
Ruby salon takes customer service to a 5 star level. Exceptional response to concerns raised by my wife when she was disappointed with her hair dying experience. They went above and beyond to correct the mistake and compensate us for our troubles. Although it wasn't a great hair experience... It was a great example of how to handle customer complaints and disappointment and unmet expectations. Ruby salon did that with grace and for that reason they earned a 5 star review.
Feb 06, 2019
The best
Feb 06, 2019
This was my first time having my hair cut at Ruby salon. The stylist Celine was super nice, did a great job, cut my hair exactly how I wanted it. The space was comfortable, modern but not cold. There was great natural lighting from the large windows. Will definitely go back there next time.
Feb 06, 2019
While my hair stylist worked hard and did his best, he was a brand-new stylist with very limited experience and a lack of confidence. I feel like, particularly as a new customer, I should have been alerted when making the appointment that I had been assigned to a novice stylist. I get that everyone needs to start somewhere but for $180 color/cut, I could have gotten a better cut (and certainly faster cut and color) are Hair Cuttery for 1/3 of the price. I just think it is best practice to tell the client ahead of time who they are getting and let them decide if they want to take a chance on a new stylist.
Feb 06, 2019
You know this place lost my business before I've ever had a chance to go. Every single time I call for an appt I get placed on hold for the longest time. I have yet to connect with a real live person. I'm wondering how everyone else gets appts?