Sage Tryall Salon

Jan 06, 2025

Kudos to Eric! 👏🏻 I had a wonderful appointment with him today, he is very informative and very comfortable to talk with. My cut and color he did is phenomenal and let’s talk about the head/neck massage when he washed my hair. (Chefs kiss)

Nov 06, 2024

Got an amazing haircut and style at Sage Tryall Salon yesterday and my eyebrows done too. WOW it was the BEST experience I’ve ever had! The care and time Suzy Tryall took with me and her students who were training as well - made me feel so special and important. I HIGHLY recommend Sage Tryall Salon!

Oct 06, 2024

Reba is awesome!!

Sep 06, 2024

I’ve been going here since high school. Never been disappointed!

Aug 06, 2024

I mean just absolutely amazing. Ask for Anna! She is the best!!

Jun 06, 2024

Ari Ella is absolutely beautiful inside and out. I'm so thankful for the expertise, education, and her ability to make me feel beautiful the second I'm in her care. The experience at Sage is like no other.

Jun 06, 2024

I used to dread the shampooing of my hair because the sinks always hurt my neck, but Sage Tryall's sinks have head rests so no strain on my neck. Their quiet shampoo room feels like a spa. I love those 10-15 minutes of a head and neck massage when I visit! Eric has helped me tame my frizz with a good cut and knowledgeable explanations of how the salon focuses on hair integrity. I highly recommend this salon!

Jun 06, 2024

I've been going there for years for a haircut and Ariella does an outstanding job.Everyone there is so friendly!

May 06, 2024

My hair has never looked better. Thanks Maria!

Apr 06, 2024

Absolutely the best salon in Lynchburg! Such an incredibly talented team and the best customer service. Highly recommend!

Apr 06, 2024

I have been going to Sage Tryall for about a year and really liked it. This last time I went into my appointment looking for a change. I asked for shoulder length hair with some layers for texture, I like my hair extremely low maintenance and I have a bit of a curl naturally. My stylist convinced my to go even shorter so that it wouldn't start flipping over my shoulders in a few weeks and I reluctantly agreed. The style was incredibly nice as always and took about 10in off in total. I went home and after the first wash I noticed it was extremely uneven and chopped up. I have tried tons of products and tools, any style from straight to tiny curls and I hate it. There isn't enough hair to even put up so I'm left to just let it grow out. At the end of the day it's just hair and it will grow out but..man...

Apr 06, 2024

Love this salon.

Apr 06, 2024

People were very nice and professional, would definitely come again!

Feb 06, 2024

After a first bad experience with this salon I thought I would give it a second try. When I called to make my appointment I informed the lady on the phone that I had hand tied extensions and wanted a stylist who has experience with them, she assured me I would. Unfortunately that was not the case, the stylist was rough with the extensions when washing my hair. During the blow dry she brushed right through them roughly to where I had to voice the concern more than once. It wasn’t until two days later that I realized she completely ruined one of the extension rows. Completely unsatisfied and will not return.

Feb 06, 2024

Best hair salon for luxury. The head massage alone is worth the price.

Feb 06, 2024

Emily is a miracle worker. I love my cut and color so much that I'm writing this review as I'm sitting in my car after just getting home from the salon

Feb 06, 2024

First of all, the head massage that they give when they wash your hair, heaven. That alone is enough to make me want to come back. They are super kind, and have AMAZING customer service. And I’m always pleased with my haircuts :)

Feb 06, 2024

Great place for a wash and blowout, but not for color, especially if you are also a person of color.

Feb 06, 2024

Great place. Everyone makes you feel welcomed and appreciated. Mostly, they listen to what you want done to your hair.

Feb 06, 2024

I am new to the area so have been trying to find a salon. I saw this one had mostly great reviews, so I wanted to try it out for myself. I got a call shortly before my appointment asking if I could arrive at 6:15 instead of 6. I had other plans afterwards so i expressed that I needed the 6. The lady informed me that, that was okay and they would just do my shampoo when I come in so I would only have to wait a few minutes after. I came in signed in, she asked me to have a seat and that’s where I sit for about 20-25 minutes. No one called me back or said a word so at 6:18 I got up and left. I would assume for the prices that the customer service would be just a tad bit better. I was highly disappointed as I really wanted the hair cut today. I have waited a while to get in and had to cancel the first time due to a car accident. I know things happen and times go over but I feel I should have got the service I was told I would get upon arrival.

Feb 06, 2024

I am the worst when it comes to getting my hair cut. I hate paying for it and used to only do it once a year or so. Then I tried Sage Tryall. I've been going there for a few years now. I've used several of the stylists and everyone is amazing. It's such a fun and friendly atmosphere and they all are so encouraging on my natural transformation into gray hair, not pushing any coloring or anything. This is the first place that I have had the comfort to say "you're the professional, do what you want!" Love this place and will continue to go there!!!!

Feb 06, 2024

I cannot say enough about my experience. The atmosphere is so friendly, everyone cheers everyone on and they work as a team. Emily did my hair and it was an amazing job. Absolutely beautiful. Shower her what I wanted, she explained to me how we were going to do it. I love it. Highly recommend this place. Alot of talent is there.

Feb 06, 2024

I thought long before I decided to actually write this review. Multiple people that I have shown my hair to have requested that I do it. I came to Sage Tryall to get a blonde balayage. I started off telling the women doing my hair the things I hated about my hair. I previously had my hair lightened at another salon before attempting to go to Sage for a blonde balayage. With that, it should have been easier to attempt because my hair was light. After the coloring and blow drying there was no "Omg! I love it!" Instead, I was told, "I'll be right back." After sitting there for 10 minutes I looked around and noticed several employees looking at my hair and talking about it. My hair had come out a brassy blotchy mess. I was then approached by another hair stylist who explained that we could either leave it the way it was or throw a gloss on top of it. Of course, I did not want my hair to be brassy and have bleach blots in it, so I said let's put a gloss on it. It was a little better but not anything like the blonde balayage I had requested. I left and was depressed about spending over 300 dollars for hair that was not great. I received a phone call after I left a review the next day offering to fix my hair complementary. I also went to my husband's hairdresser and she informed me of what went wrong. She said they took the bleach out too fast and that it was clear they had started with the back and worked their way to the top because the underneath was more light than the top. I took off work to get my hair fixed and returned to this salon. While getting my hair done for the second time I asked if I was charged for the gloss thrown on my hair the previous time and was told yes. The girl who redid my hair was super sweet and I'm sure she does a fine job with hair. None of this is her fault. However, I have brown hair now. All over brown that received damage in the process of trying to be blonde. I'm truly upset that I was not told by the original hair stylist that she did not think she could achieve blonde balayage. I'm upset that I was charged for gloss to "fix" my hair. I'm upset that I took time off work to try and have my hair fixed to only end up with brown. The women at my work and everyone I know have said you need to leave a review, so people know not to go there for blonde. And everyone is appalled that I paid 300 dollars for this hair. I've asked so many people about my hair and they just think I was taken advantage of.

Feb 06, 2024

Love the people here and the family atmosphere! Received exactly what I wanted after talking to Emily and told her what I was looking for. #designedtoserve

Feb 06, 2024

They are extremely terrible with scheduling.

Feb 06, 2024

This is the best place in town. Love Emily, Delia and Olivia

Feb 06, 2024

This place is amazing! Eric is a wonderful stylist: knowledgeable, delightful, and talented. All the employees are friendly, the work and products are high quality. Worth every penny!

Feb 06, 2024

This salon is beautiful and I'm positive that they do a great job. that being said I went for the required consultation and was very clear about the fact that I did not want to wait an additional month to get my hair done. So, they took my deposit on a Friday and were supposed to call me to let me know my appointment time. I was willing to wait up to two weeks. Finally, after a week of crickets I called. I'm was told on the phone the lovely stylist who did my consult has no openings within my timeframe. So I ask for another stylist. The person on the phone indicates they can see that the other stylists have availability but has to check with the boss on Monday to see if they can have another stylist do it. (I'm positive my girl doesn't want to lose the "commission" on my hair). So then the following Monday after getting no phone call I reach out and am told there's no availability within the timeframe I discussed at my initial consultation a week ago despite the fact that when I called Friday and was told the opposite. Needless to say they refunded my money but wasted weeks of my time. I've found out that after my Friday appointment the entire salon was closed for a week for "vacation"....if I had to guess, I'm going to say they probably didn't bother to order the hair I was required to pay for and that's why all the sudden they had no availability. This is a busy and established Salon that doesn't seem to value new business. If you are in no hurry it's a beautiful place but if you value clear communication and customer service I'd avoid.

Feb 06, 2024

We would just move in and live here if we could. The staff is always, always, always on point with hospitality. The prices are not cheap but when it comes to hair care, we find that you get what you pay for. Being able to afford Sage Tryall can be tough for us so it is a luxury, but we’re never disappointed and always feel that we get incredible value for our money. The convenience of being able to drop in for bang trims is just one example of the many, many ways STS goes way over the top to make sure they stand head and shoulders above their competitors.

Feb 06, 2024

Yeah I've been here before and had a great experience, but I'll never come here again. Got my hair done by Reba. She was very sweet, but all she did was sit me in the chair, pin my hair up layer by layer, took each layer down and cut straight across. That's it. I have fine and fragile hair. When she washed it afterwords, she was very rough and was pulling pieces of hair out of the front of my scalp. I thought she'd go through and even everything out/trim it up after it was wet, but she didn't. I still tipped her a 20. And paid 55 for the cut. When I got home and styled it, my bangs were heavy and everything looked uneven. All I told her was I wanted to keep it the same length and just wanted my dead ends off. She cut like 4 inches lol regardless, I sent an email that I wanted it fixed and made sure to say Reba was very wonderful I just didn't like the cut. The next day, guy named Alex is supposed to fix my hair. I wait 20 minutes passed my appointment time to be seen. Then when he sits me down lol he does nothing but give me a hard time. Clearly someone was offended I didn't like the cut. He didn't say anything positive or anything to make me feel good at all. He just stared at me a lot like I was stupid and he kept bringing up how he was afraid to touch my hair because I was initially shocked at how short she cut it. Like dude, it's short now and I just have to deal with it? Can't glue the hair back on? So just FIX IT?? And all he did was lay it in front of my shoulders and talk me in circles. He asked what I didn't like about it and I said "it's lobby" as in "long bob" reference and he acted like he didn't understand what I was talking about. He also made statements that made it seem like there was nothing wrong with my cut, but while he was talking he was going through and trimming it up. Seriously. He fixed it after giving me a hard time. I even at one point said "idk maybe i'm crazy" which fully fits the criteria of a hairstylist gaslighting you. I sat down and he could clearly see the style didn't frame my face nicely, how I know this is he finally said "IT DOESNT FRAME YOUR FACE"after 10 mins of going back and forth. He cut off more of my bangs and he evened out the ends of my hair. Thats all I wanted. I was very nice to everyone and just wanted it fixed. I'm a single mother who doesn't get to do anything for herself ever and it had been a year since I had a cut. It wasn't worth what I paid. I still tipped Alex 20 bucks too even though he didn't deserve it because of his stuck up attitude. This is a place that wants to look upscale and professional on the outside but is actually lacking the tools to be so on the inside. I also realize mostly old ladies go here. No wonder they have an almost 5 star rating. Poor customer service. Poor service all around. Will never come here again and will leave this review up forever. Thanks. Im posting a before and after of my hair after Reba initially cut it. Just left it the way it was and went to work lol. Alex...11 years? Really? And you have an attitude like that? Truly sad. Would also like to note that I've never in my entire 30 years of life gone back to a hair salon for a cut I didn't like...so the fact that I felt compelled to go back said a lot and the experience was terrible. And I lost basically 100 bucks. ****My bad. His name is Eric. A couple people I work with know him and showed me his picture on FB to verify it was him. Must've mixed up the name somehow. He was still rude. And it is mostly old ladies in there each time I've went. And I love how who ever wrote back to me felt so compelled to clear that up with their sarcastic little "<3". Clearly they don't care about the bad experience. ***

Feb 06, 2024

the best in lynchburg, everyone is very professional. I love it.