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Salon West

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4

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4.8
(902 reviews)
Review highlights

"… to Angela! She completely fixed my hair after a different salon left me with bad highlights. I was able to book a same-day appointment on Friday. Very reasonable prices, …"

"Amazing service and atmosphere, the whole staff was nice and welcoming."

"The pricing was amazing the deal I recieved for the work is unmatched."


Overview

Categories

Hair salon, Waxing hair removal service

Appointments

Book appointment

Hours

Sunday

8:00 AM - 6:00 PM

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 7:00 PM


Description

Salon West has proudly served the Upper West Side in New York City and surrounding neighborhoods for 26 years; since 1996. Salon West professionals do all that we can to ensure that every client has a phenomenal experience. We create a warm, caring and open environment for our clients and for each other. We offer a full range of cutting edge salon services and products. We value our community and we will work to grow together. We hold ourselves accountable for exceeding our client’s high expectations and recognize every client as our ultimate focus. We believe the actions of one have the power to change the world.


Reviews

Feb 05, 2025

I used to go to Devachan for almost as long as they existed. I only started coloring my hair more recently as my former stylist convinced me. I had been looking for a replacement close to me. I cannot tell you how pleased I have been to find Mira. She listens to what I want in terms of keeping my hair close to my natural dark brown/black and is very accommodating and kind. It is always a pleasure to come in and be well taken care of and get such great results.


Feb 05, 2025

What a great salon! Reasonably priced for such amazing quality service. Angela did an incredible job with my haircut and color. I came in with box-dyed red hair (I’m blonde and my roots were showing)Jennifer offered a discount for me to stay and get the roots fixed and add some highlights and a gloss. Just note that when the salon is busy (especially Fridays and Saturdays) it gets loud and overwhelming for people like me who go into sensory overload. If you want it more quiet, aim for a Wednesday or Thursday around 1:00 or 2:00


Feb 05, 2025

Lots of attention to detail


Jan 30, 2025

I recently visited Salon West and left feeling disappointed. Trust me, I love supporting businesses and writing positive reviews but in this case, I just cannot. While I don’t love my haircut (mainly because of too many layers and the length), I also don’t feel the need to cry over it because you know the hair will grow out. Having said that, the bar shouldn’t be this low. The experience itself felt very rushed. The salon was clearly overbooked, and it seemed like the stylist was trying to get through my appointment as quickly as possible. There was little attention to detail or care, which made the overall experience feel impersonal and hurried. The chaos and the rushed environment prevented me from processing the outcome and saying much in the moment there. I understand that salons can have busy days, but a haircut is something personal that deserves time and proper attention. Sadly, that wasn’t the case here.


Jan 30, 2025

Jennifer was the absolute best, ive had very bad experiencies with other hair colorists, but jennifer did an amazing job. My hair looks so healthy now. Thank you Jennifer!!!!


Jan 23, 2025

Daveena, Veronica, Ahmed and Jennifer are so good and so patient and so kind. The whole team put so much effort in it and eventually I get the result that is much better than I expected. I highly highly recommend them to anyone .


Jan 23, 2025

I came in for a hair cut, everyone was very kind and helpful. They listened to my concerns and helped me find the look I was looking for. They style my hair very nicely and I loved the whole experience. The salon was very nice and clean Jennifer did a great job with my hair cut and Lorena did a great job with blow drying my hair.


Jan 23, 2025

Jennifer did an amazing job with my hair! I was well taken care of and they listened to exactly what I wanted, can’t recommend enough! :)


Jan 23, 2025

Sonada truly is the best. She works fast but efficiently, and she delivers exactly what you ask for. She is also always so pleasant and cares about her clients. I found her while living on the west side but I’ve since moved to the east and will still travel to her. Highly recommend!


Jan 23, 2025

Totally awesome experience!!! Will be coming back for sure !


Jan 16, 2025

Amazing all the time Jen, Davina, Stacy, fabiana know how my hair like no one’s business, so I will go no where else.


Jan 16, 2025

Amazing salon! Sonada and Bri took such great care of me. I did not have an appointment they were able to fit me in and give such great care 🤍


Jan 16, 2025

I got balayage highlights and a cut from Salon West. They walked through each process and shared their expert advice to make my hair look natural and healthy! I’m so happy with my new look!


Jan 16, 2025

Mira is wonderful! She has blown out and cut my hair several times now and always does an incredible job! I highly recommend booking an appointment with her!


Jan 16, 2025

My kids have been going here for a few years now. Just really great service all around. Jennifer really cares about the customers and your experience and sets a high standard for everyone who works there. Highly recommend this neighborhood gem to everyone.


Jan 06, 2025

Amazing job! Had a great experience and will definitely be back!!


Jan 06, 2025

Daveena is amazing!! Highly recommend her! She knows what she’s doing and she’s so sweet!


Jan 06, 2025

I can’t thank Sonata and the Salon West team enough for saving my hair. I came in off the street - no appointment, in tears after a hair dresser had accidentally dyed my hair blue! They rushed me in like an emergency room patient, conferred on their plan of attack, and Sonata went to town! The beautiful result feels like a small miracle considering the condition of my hair. I am so grateful, thank you Salon West team for your care and kindness!


Jan 06, 2025

I get my hair done by Ava here, and she is the BEST at extensions! She always suggests the best price, length and color, and is game to experiment with color and style in a really flattering way! She's the absolute best at what she does and I'd recommend her to anyone and everyone! I've had cut, color and Keratin by her and it's always phenomenal!


Jan 06, 2025

I had an incredible experience at the salon! I went in with my natural black virgin hair and left with a balayage that turned out beautifully. I was fortunate to have Sonada work her magic, she’s truly the best at what she does!


Jan 06, 2025

I moved back to the UWS a year ago and was very apprehensive about going to a new stylist. After doing the usual google / yelp reviews search, I decided to go to Salon West and was very lucky to meet Gianna. Now I'm a regular - in fact, I just went to get my hair cut shorter, but was a bit hesitant. Thankfully, I trusted Gianna who put me at ease and gave me another amazing cut. We were joking that I may even go shorter next time. She's also great to chat with - a fun, positive spirit. Thanks Gianna – see you again soon!


Jan 06, 2025

I was introduced to Ava at Salon West by a friend who had her hair done by Ava. Before Ava, I got my hair done by someone who did not do a great job at maintaining my color. My hair is a vibrant red that not everyone can do. First visit, Ava was amazing! She asked questions about my hair and what I wanted to achieve. She explained the process of how to get my hair where I wanted and was careful not to damage my hair. Not only did the color turn out amazing, the blow out she gave me was perfect! My hair was so pretty and bouncy! I’ve been to Ava twice now and I'm looking forward to my next appointment!


Jan 06, 2025

Mira was incredible! Gave me exactly the balayage I wanted. She was so sweet, so attentive, I definitely felt seen and heard. She did my hair RIGHT! I’ll absolutely be coming back to book with her and Salon West


Jan 06, 2025

RE to owner’s response: Yes, I was very clear with my instructions and no you did not follow them. I also did not leave “very happy”. I was very annoyed because of how clear and simple my instructions were. I have also become further annoyed with the mumbling voicemail you left me and you lying about my experience in your response. Had my hair cut by Gianna. Told her I just wanted to cut down the sides and keep the top long. She cut down the sides but cut the top down way too far. Now I look like Jim Carey in Dumb & Dumber. Worse haircut I’ve had in a long time!


Jan 06, 2025

Sonada is the absolute best - I always walk away more pleased with my hair than I could have expected. She carefully listens to what you want and will give you an opinion on what will suit you, if you want it. She’s never steered me wrong.


Jan 06, 2025

Was a very strange experience.. I called yesterday and explained i am looking for a woman’s haircut but i have thinner hair and just looking for a cut. A man answered the phone saying a haircut would be $70. I said i was looking for a cut between $50-$60 and i would just go somewhere else. I almost hung up but he insisted they could do it for $60 and “left a note” to ensure my price. Well i go in for my haircut. I specifically explain to the hair dresser *i dont want a bob*, i want it about half way between my chin and my shoulders. She said okay. She chopped all my hair off without even checking in about the length (which normally they cut half, check in, and then cut the remaining length). Well she gave me the shortest bob in my life! I was so sad. I feel like i gained 10 years to my appearance with this haircut. I could tell she tried really hard to cut it. But I just am so sad she took sooo much hair off. 😫 Then comes time to pay. They insist on charging me $125. I am already feeling sad about my haircut, let alone paying twice as much as i was told. i told them the man on the phone said $60– Otherwise i would have gone somewhere else. I asked to speak to the manager bc i wanted to discuss that i was unhappy with my hair cut. But then she said she could do $65 but “not next time.” I paid and just got out of there. Overall i will not be going back. I am even going to dye my hair to find a way to get my youth back bc this hair cut aged me so much 😭


Jan 06, 2025

angelica is a master at cutting hair. i was worried when i came in and did not have a very long consultation, however she immediately understood and expertly cut my hair. the only point off is because it felt slightly rushed. if you have wavy/curly hair go here!


Dec 06, 2024

The salon is the absolute best! Ava makes me a beautiful blonde !! The way I’ve always wanted to be! I went to a dozen different places and never gotten this result. Thank you, Ava and thank you Solon West!!


Dec 06, 2024

Came to NYC last minute to see Tony Robbins and I was in a frenzy, trying to find a salon last minute to get a haircut. I had a great experience here with Jennifer and her staff and highly recommend this place! Stacy was super nice as well and I loved her energy. Five stars!


Dec 06, 2024

Davina and Mira are great! They are very skilled professionals that did an excellent job. I will be returning in the future for more hair services.


Dec 06, 2024

I’ve been coming to this salon for a couple years and get my hair done with Sonada. I have thick and long hair. Sonada always cuts and blow dries to perfection!


Dec 06, 2024

Love, love, love Salon West! Jennifer, the founder, and her talented team makes everyone feel and look like a million bucks! Their kindness, generosity and caring about each of their clients is above and beyond!! You’re in the best hands at Salon West! Thank you all!!!


Dec 06, 2024

Sonada did a fantastic job once again! She executed my cut and color exactly how I wanted along with helpful styling tips. Not to mention how fast she works! I was in and out within 3 hours, when I used to having the service sometimes take almost a whole day.


Nov 06, 2024

Best salon out there for Magic Sleek! Sonata is incredible - she knows the product so well and will totally transform your hair. Such a lovely salon with kind and talented people!


Nov 06, 2024

Fabiana is the best! I will not let anyone else touch my hair in the city! I have very long and curly hair and she knows how to blow it out so good! I also got a haircut today that I was very nervous about but she made it look fantastic (just like the picture I showed her) ♥️


Nov 06, 2024

I have been a client of Ava’s at Salon West for several years. I leave my look in her hands and am never disappointed. She introduced me to keratin treatments after my hair was damaged and broken post-pandemic and it became longer and healthier than ever. Ava is also super patient and personable with my 12yo daughter whose hair is completely different from mine. Ava taught her how to care for her curls and now she is invested in her own maintenance. Salon West is flexible and easy to work with when it comes to appointments and they always help accommodate a busy schedule. Ava is the absolute best — so talented, so easy-going, so versatile!


Nov 06, 2024

I’ve been going to Salon West for 2 years and I never want to go anywhere else. They’re incredible, and Ava does amazing work. They listen to your preferences and also give recommendations to keep your hair healthy. I’ve recommended them to all of my friends in the area, you will not be disappointed!


Nov 06, 2024

The best! After my haircut with Daveena I brought in the whole family. Everyone is dedicated and professional, from the leadership to each stylist!