SMARTSTYLE

Jan 30, 2025

Jennifer is amazing! Great stylist, and a wonderful person. Today was my second time going to SmartStyles I will be back.

Nov 06, 2024

Kat was my stylist and she did an amazing job at giving the right style for my hair and explained how I can treat my curly hair to make it look healthy.

Oct 06, 2024

Cat was amazing! Very knowledgeable, super kind and professional.

Oct 06, 2024

Kat is the best!! Don’t let the fact this salon sits inside a Walmart fool you. She is a master stylist with amazing color and cut skills! Went to her with a butchered cut over 15 years ago and she has never disappointed.

Sep 06, 2024

I needed a simple, no frills haircut. Kat was great; I was in and out in <20 minutes. Arrived back home, and my wife approved. Looking forward to my next visit. BZ (Navyspeak for a job well done)

Sep 06, 2024

It was as really pretty I love it.

Sep 06, 2024

Really great experience with a lovely haircutter (Sarah). We laughed we cried… lol

Sep 06, 2024

Wonderful, Kat is always imaginative does a great job. I don't go anywhere else

Aug 06, 2024

Brittanie was lovely and did an absolutely wonderful cut! My 7 year-old said he loves it and she is now his favorite stylist. We are so glad we went to her, especially as this was his first professional cut after getting a particularly bad professional cut previously at a different company. Thank you!

Aug 06, 2024

I’m pleased with the customer service but the price is too high. I was in my wheelchair getting what was left of my hair removed as it is falling out from chemotherapy. A total of 15 minutes was spent from when we rolled in till we paid and it was discounted to $18. I didn’t tip because I didn’t have the money and honestly felt like I paid enough already. Nice people poor pricing

Aug 06, 2024

Rhonda cut and styled my hair. She did a great job! I love the layers she cut.

Apr 06, 2024

Buyer Beware! I am writing to express my profound disappointment with my recent experience at Smartstyle Salon (Store 12434) located within the Super Walmart on Monocacy Boulevard in North Frederick. On Saturday, March 9, 2024, I visited your establishment with the intention of purchasing a 1L bottle of Paul Mitchell Special Shampoo. Despite finding the price to be rather high, I proceeded with the purchase. However, within a mere 30 minutes of leaving the store, I found myself returning with the unopened bottle and receipt in hand, seeking a refund. To my astonishment, Joseph, one of your stylists, informed me that your store has a strict no-return policy on any product. Understandably perplexed by this revelation, I opted to wait for the manager, hoping for a more reasonable resolution. Upon the arrival of Lilly, the manager, I was met with a dismissive attitude and an unwavering insistence on adherence to company policy, which supposedly was indicated on the receipt. My disappointment only deepened when I attempted to discuss the lack of visibility of this policy prior to purchase. It is entirely unacceptable that customers are left in the dark until after they have made their purchase. This lack of transparency is not only frustrating but also indicative of a blatant disregard for customer satisfaction. Furthermore, I must express my dismay at the unprofessional conduct displayed by both Joseph and Lilly during my interaction. Not only did I find them to be curt, but I also overheard Joseph making disparaging remarks about myself and another customer, a behavior that is wholly unacceptable in any professional setting. In conclusion, my experience at Smartstyle Salon was nothing short of disheartening. It is regrettable that such a reputable establishment would prioritize profit over customer satisfaction and transparency. As a consumer, I expected better, and I sincerely hope that you will take the necessary steps to rectify these issues and ensure that future patrons do not endure similar disappointment.

Feb 06, 2024

I went there with an appointment for heavy highlights and when I get there Joseph says, “Let me see your hair”… he stares at it and then says, “ I’d feel better if another person did it… I told him it took me a long time to decide to get my hair done and I have 7 kids and it’s 3 days before Christmas and he still told me no!!!! I cried and felt like he just didn’t feel like doing it … Terrible way to feel

Feb 06, 2024

Loved the cut, in and out, very quiet. Very friendly place.

Feb 06, 2024

Very convenient.

Feb 06, 2023

Excellent service, nice stylist's. I would recommend anyone going there.

Feb 06, 2023

Joseph was very nice kept thanking for coming to Smartstyle cut my hair the way I like it I will be back all the stylists are all great both ladies 👍

Feb 06, 2022

Got a great haircut. Lilly did an awesome job!

Feb 06, 2022

Joseph did an amazing job on my hair!! I have never been so happy from a visit at a hair salon before!! He cut my hair exactly how I wanted, and really saw the vision I was going for! Great stylist & such a great price!

Feb 06, 2022

Lily was awsome I am sending my boyfriend back tommorrow and he is very picky about who cuts his hair great job i love the cut

Feb 06, 2021

Great hair cuts.

Feb 06, 2021

It's a vary nice place and good service

Feb 06, 2021

Lily was great! I love my new cut and color! I have been going there for 2 years and its always a pleasant experience!

Feb 06, 2020

Bad service. The lady cut my hair uneven and couldn’t even give me the color I wanted for my hair. Gave me attitude. No conversation. She shouldn’t be allowed to cut hair. My mommy knows how to cut better than her. She not a hairdresser. I will never go there again. She didn’t even style it and was talking about my hair.

Feb 06, 2020

I recently had a haircut by Erin. She was professional attentive and made sure everything was excellent. She is very friendly and will definitely be heading back for another haircut

Feb 06, 2020

I went in for a cut and color. I was not told it would be 25.00 extra to dry and style hair. They didn't tell me they are deceptive stay away. Rude when I said pay extra to dry my hair? Yes why wouldn't you? I walked out.

Feb 06, 2020

Just had Erin do my color high and low lights and she did AMAZING!!! highly recommend her!

Feb 06, 2020

You'd be better off cutting your own hair in the dark with a dull butter knife. Worst place I've had my hair cut. ARIEL cut my hair. She was ONLY suppose to cut the split ends. She showed me what she was going to cut. It was about 2 inches. She actually cut about 6 inches too short, as well as straight across which is exactly what I asked her NOT to do. My hair was almost to my butt, now it's the middle of my back. So I'll have to wait a year for my hair to grow back to the length it should have been. If she listened and payed attention she would have seen how my hair was cut an angle. She wasn't friendly, nice or knowledgeable. She most definitely reinforced my decision to continue to cut my own hair. Also you get a discount if you give a 5 star review.....