Reviews
Jan 22, 2025
not a good experience, the man was very creepy towards me during the chair massage and I left there in horrible pain, he had popped a muscle in my shoulder out of place and I felt discomfort for a while after. both the employees kept making rude remarks towards my family.
Oct 05, 2024
The older male masseuse at SeaTac Concourse A asked me why I was visiting Seattle. When I stated health concerns, hoping he would leave it at that (I’m here for a massage to relax) he immediately asked if I got the Covid vaccine and stated he had a podcast he would share with me about health issues after the Covid vaccine. I shut him down and told him I wasn’t interested. It is completely inappropriate to ask personal questions and share your personal opinions while with a paying customer.
Sep 05, 2024
The front desk person name Kris is very rude . I would not go to that location. It’s not the thing he were saying it’s the way he was saying . The waxer was good .
Aug 05, 2024
Do yourself a favor, stop here and see Terry the masseuse! We had a 3 hour layover and they were super accommodating (both me and my son who just needed a spot to hang out while I got my chair massage) and my 30 minute massage was ahhhhhhmazing. I’ve had 100s of massages and this quick pop-in was one of the best. Definitely request Terry if he’s working. He’s so kind and really knowledgeable with the body.
Aug 05, 2024
Paid for more time than I received. The massage itself was okay.
Jul 05, 2024
Awesome quick chair massage to help with tight shoulders from backpack. Actually a deep tissue massage not a gentle rubbing.
Jul 05, 2024
Terry is an expert with the deep tissue massage. Exactly what I needed!
Jun 05, 2024
Great experience with the 30-min massage, ideal for a long trip
May 05, 2024
Before embarking on a 6-hour flight, I thought, why not give this place a try? Well, it turns out this place is top-notch and accepts walk-ins! I opted for a half-hour deep tissue massage, and it was amazing! I specifically requested some serious pressure and attention to my shoulder area, and I am glad I did! It was like a pre-flight miracle, preventing any potential discomfort up in the air. This is run by a husband and wife dynamic duo. They are simply awesome! I'm thrilled that they've set up shop in the delta terminal area. Whenever possible, I will make it a point to try to visit for a pre flight massage. Trust me, if I ever find myself with time to kill before a flight again, I'll be back for more of their magic hands. Highly recommended!
Mar 05, 2024
Shanae, I think her name is. She is amazing!!!!!!
Feb 05, 2024
3rd time here (while they are open) without getting a massage. I travel for work a lot and have lost count of how many times I've tried to get a massage here. Most of the time, the spa is closed. When they are open, they don't have enough staff to do a full body massage and can only do a chair massage.
Feb 05, 2024
Awful massage. I paid for a 10 minute chair massage and it was really bad. He did about 8 minutes or pushing me into the chair. I was happy when it ended. Felt more like a core workout to not call off the janky chair. Skip it!
Feb 05, 2024
Closed at 3 PM on a Friday. Really don't appreciate the long walk for nothing.
Feb 05, 2024
Didn’t open when it said it would. After over 40 hours of travel and a long final layover I was really craving a massage. I was disappointed to see that this place doesn’t open til 12pm on Fridays, but I figured it was worth the wait. Anyway, I waited til 12.10pm and no one came, so I went away and came back over two hours later and it was still completely empty but with no signage to indicate it being closed. I didn’t want to rank this place too low as I haven’t been able to actually try it out but it is clear they could do a better job of communicating. It is difficult to know who to contact to pre-book (if you even can) and the lack of proper and correct information around opening times is frustrating.
Feb 05, 2024
I had a very nice 20 min chair massage. My therapist was very friendly and worked on me where i needed without neglecting the rest of my body. I feel so much better and ready for the next flight!
Feb 05, 2024
I had what was the worst excuse for a massage I've ever had. Paid for a 30 minute deep tissue chair massage. What I got was 30 minutes of the "therapist" rocking me rhythmically while occasionally pushing on me gently. By the time I was done I was more tense than when I started.
Feb 05, 2024
In the last year i have been through this airport several times. The spa is never open. After spending time digging on line I found some hours of operation which were completely false. No phone number. No signage and no one present. Big disappointment, just take it out of the airport!
Feb 05, 2024
Lori was fabulous! Besides getting the best manicure I received so much life wisdom...thank you Lori...I will be back! ❤
Feb 05, 2024
Really relieved my aching back muscles and got me ready for my flight. Excellent sitting massage. Ask for Shanae - she really puts effort into it. She even tilted the chair forward at one point! Really relieved my aching back muscles and got me ready for my flight. Will definitely use this service again.
Feb 05, 2024
Terrible, do not go there. Guy kept pushing on me, I did ask if he could massage using hands & fingers & explained that I don't like pushing & leaning on me using his body weight but he would not or did not know how to do a massage using hands & fingers. I am 56 & have had 100s of massages in my life. To make matters worse he was very insistant that I leave a minimum tip & it was very embarrassing as I had to explain why I was leaving only $5. I normally tip %30 but not for terrible service. He then berated me & I had to explain that a tip is not mandatory. He did not like that conversation at all! I had a wonderful massage at this location years ago. Won't darken their doorstep again!
Feb 05, 2024
Went to both their stores in the Seattle airport and both were closed, on a Saturday with the airport packed! In front of both stores there were people calling the numbers on the display menu, as I did, and even their recorded message showed lack of interest in providing good service. Will never visit them again.
Feb 05, 2024
Would give them zero stars if possible. Sat and waited for 45 minutes before I was told I couldn't get my nails done because I had polish on them already. No one asked me and my hands aren't invisible so simply looking at them would have saved me waiting time. Will never return here again. I could have gone somewhere else but now I don't have time anymore
Feb 05, 2023
Asked for an appointment - told by therapist (whilst she was massaging someone else on a chair) that due to flight delays they weren’t accepting bookings/I couldn’t book & the next available appointment was 1.5 hours, and to come back then and it would be a 20 minute wait. Came back 1.5 hours later - told no appointments now for a further three hours due to having been filled with bookings ….. useless.
Feb 05, 2023
Betweent flights, before or after flights stop here to feel relaxed. They have a variety of options. My boyfriend and I opted for two 20min deep tissue chair massages. They were excellent. Great pressure and technique. They are located A and C gates. We stopped by the A gate location, random walk in and were not disappointed. My boyfriend had a tight neck so figured this would be perfect right before a day of traveling. I definitely feel relaxed and ready to sleep on my flights.
Feb 05, 2023
Found them in Concourse C like everyone said. They didn’t have hours posted. I walked in at about 4:00pm and was pretty curtly told they’re closed.
Feb 05, 2023
Good massage, very nice massage therapist! I got the 60 minute Swedish massage from Katelyn in a private room and I think it really helped with a trip that involved back to back red eyes. Nice selection of massage and mani/pedi services. Note that as of June 2022 the only location open is in terminal C and the massage therapist does not come in until 10am. If you want to be assured a slot be sure to book at least a day in advance.
Feb 05, 2023
Had such a good massage from Terry. He found spots I was holding tension and worked them out really well. We had fun talking. The place is really clean too.
Feb 05, 2023
I went to two separate terminals and not one office was open. Sign on window of terminal b sent me to terminal c and it was not open. I called 5 times and nobody answered. Waste of time.
Feb 05, 2023
Lori was absolutely amazing! Very attentive, kind, and provided the BEST service. My nails were in desperate need of attention and she made them look flawless. I’d come back any day!
Feb 05, 2023
Not where it’s supposed to be (check at C2 not in A). Signed up for text alerts and never received calls or texts for my appointments. Because of this we Arrived a few minutes late and, while i accept responsibility there, they wouldn’t take us for even partial time as they had already filled our spot with a walk in. Unprofessional and disappointing.
Feb 05, 2023
They are friendly, skilled and knowledgeable. I would definitely go back.
Feb 05, 2023
They are not in terminal A but C. They opened late, but opened. Massage really great and worth the overprice, she was good. Nails: got a color change and great conversation with them. Nails dried fast. In and out in 35 minutes.
Feb 05, 2023
When you miss your flight, what to do? 🤔... Mommy & daughter manicure and massage! Lori was excellent and enjoyable.
Feb 05, 2023
You are nearly unusable as a service anymore. Your hours of service are ridiculous. New management needed or something here.
Feb 05, 2022
Awful massage. & the therapist smelled. It was disgusting!
Feb 05, 2022
I had just flown for 2 hours, had another 7-hour flight ahead of me, & my back was killing me. Honestly, I didn't expect much from an airport massage but thought I didn't have anything to lose. The pleasant receptionist was able to schedule my 15-minute chair massage for 45 minutes out. My therapist, Liang, asked where my pain was, & he got right to work. My massage was EXCELLENT! I was so pleased & impressed & grateful. He relieved so much pain; my flight would have been agony otherwise. $38 for 15 minutes is a bit pricey, but it was worth every penny.
Feb 05, 2022
Nails look good but the manicurist was rough with the nail file and managed to remove all the skin around my cuticles which are now cracked and bleeding... I can barely wash my hands it stings so bad!
Feb 05, 2022
Staff was friendly and the services offered are many from manicures and pedicures to full body and chair massages. Prices are high but to be expected in an airport environment. I'd recommend a chair massage before or after your next flight.
Feb 05, 2022
They do not answer phone !!! nor return messages!!
Feb 05, 2022
Unfortunately I did not get to enjoy any services here because they did not have a nail tech available all day. I understand if this service is not offered at all times but there should be a way to let people know so they are not sorely disappointed after a long walk to find them. I walked a very long way from concourse A (because that is there previous location but nothing is stated online) to Concourse C to find out that the service I wanted was not available. Very disappointing for 2 reasons: The lack of information on the location and the lack of communication on services available. The only positive? I did get my steps for the day.