Star Nails & Spa
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Review highlights
"I really like this place. Prices are reasonable. The times I've called for a last minute appointment they've accommodated. I always have great conversation with all the …"
"Great service and pleasant staff"
"This place is expensive and the owner is rude ,the worst pedicure I’ve gotten ."
Overview
Categories
Nail salon
Directions
15032 Summit Ave # 430
Fontana, CA, 92336
Phone number
Call: (909) 463-2700Website
N/A
Hours
Sunday
10:00 AM - 5:00 PM
Monday
9:30 AM - 7:00 PM
Tuesday
9:30 AM - 7:00 PM
Wednesday
9:30 AM - 7:00 PM
Thursday
9:30 AM - 7:00 PM
Friday
9:30 AM - 7:00 PM
Saturday
9:30 AM - 6:00 PM
Reviews
Jan 29, 2025
I really like this place. Prices are reasonable. The times I've called for a last minute appointment they've accommodated. I always have great conversation with all the girls in there. You can tell they really like their customers.
Jan 29, 2025
They do great work
Jan 15, 2025
Worse place ever. Never again will be going to this place. None of them can do nails. People were complaining.
Dec 05, 2024
I went in for a regular pedicure that number one is way overpriced for the quality of the job, 2 I wanted regular nail polish and after 1.5 hours I had to switch colors because the nail tech said it was no good … then switched colors and she was still unable to do my nails … the color was going to the sides and not drying …. It has never happened to me before …. She charged me before she finished the job and after 2 color changes and removing and painting of the nails several times I walked out of there with an incomplete pedicure and I asked for someone else to do it and she said everyone was busy and refused to give a refund worst experience ever… never going back and I paid 37 dollars for nothing … do not go there
Dec 05, 2024
Very friendly staff and excellent service. I always feel pampered and never feel like they’re rushing my mani-pedi services.
Nov 05, 2024
Originally I had given a better review but since Nancy wants to talk smack and over charge me since I’m not her normal customer since my girl was on vacation I’m a be petty. My nails normally costs $85, she said in her language she was charging me more because I’m not her customer and she could do whatever (I use google translate and just read what is being said). She charged me $120 for my nails and I let my normal person know and even the manager didn’t try to rectify because I’m not the same race. Nancy is not the person to go to and she is a thief. Stealing money when she could’ve been tipped the difference if she had done it right. I will never come here again and it sucks because I really enjoyed it.
Oct 05, 2024
Crystal is the BEST! I only let Crystal do my pedicures, waxing, & nails! Crystal perfects my nails every time! My daughter loves Lyndsey for her manicure & pedicure!
Oct 05, 2024
Me atendieron sin cita previa, fueron super amables conmigo, y el trabajo que me hizo Tracy fue de 10. Lo recomiendo
Sep 05, 2024
Gel manicure sucked started chipping right when I left. Didn’t have time to go back so don’t know if they would have fixed it, but not going to waste my money here anymore.
Sep 05, 2024
This place is expensive and the owner is rude ,the worst pedicure I’ve gotten .
Jul 05, 2024
Over priced
Jun 05, 2024
Great prices and super friendly!
Jun 05, 2024
I have had pretty good luck here. Even when there is a language barrier other techs help get the point across. Today that was not the case. I was very disappointed with the fact that everyone watched as I was trying to assist the tech with pictures of a Mickey Mouse silhouette and not one tech that could assist jumped in to help. It is the one thing my daughter wanted and should be very simple. The issue wasn’t that the tech couldn’t do it, simply that she didn’t understand what I was saying, and not one of her coworkers felt like helping her.
May 05, 2024
If I could give this place zero stars I would. I have never had such a terrible experience at a salon like I did at this place . My mom, grandma, and I all had a terrible experience with their customer service and services . My nails came out bubbly bc of their cheap paint and they made me stay there for 3 hours to “fix the issue” my nails are so fragile after all the filing that they did . My grandmas polish was also separating in real time and she wasn’t moving and the lady told us “tell your grandma to stop moving” which she wasn’t . Overall the customer service and quality of this salon was 0/10 and I would never recommend this salon .
May 05, 2024
One of the best nail experiences I’ve had at a salon 🥹 everyone is super welcoming and open to conversation it’s hard to find that ANYWHERE! Lisa is definitely my favorite, I talk to her like I’ve known her for years. Genuinely satisfied and will be returning, Thank you Lisa! ❤️❤️
May 05, 2024
Star Nails has been around for a long time. I’ve only once in my 15 years of going have had a bad experience (new tech who didn’t quite understand what i wanted) I frequent the shop about every five weeks and have the same nail technician. They’ve always done an amazing job. They are very clean and tidy and do a great job no matter who you get. Unlike other nail salons their technicians speak fluent English. There’s an array of techs that are African American, Latino, Asian and white. No discrimination by the owner who does a fantastic job vetting her employees. Owner takes pride in her shop and is always at the forefront of customer satisfaction. 5 starts for being my go to place for 15 years! I don’t know what I’ll do when i move out of state in a few years. I Might possibly drive 3 hours back just for my nails. 😎
Feb 05, 2024
Absolutely love how my nails came out! First time coming and will come again.
Feb 05, 2024
Always great customer service and great job in my nails🤗
Feb 05, 2024
Great service and pleasant staff
Feb 05, 2024
Horrible service and they are thieves so be cautious! Make sure you are clear of how much services are. Other places, removal of in/grown nail is free. They charged me 10 dollars per toe.
Feb 05, 2024
I keep coming back.
Feb 05, 2024
Rebecca was amazing! I love that she takes her time to make sure my nails are perfect! Perfect shape and an expert at painting! And if there’s something I’m not good with, I just say in the moment “hey can you fix this” and then I can be sure to leave happy every time! Been coming here for years and highly recommend!
Feb 05, 2024
Stephanie is the BEST!!
Feb 05, 2024
The customer service was horrible did not have an acrylic tech available failed to mention that over the phone before I drove over an hour to get there don’t ever recommend coming to this establishment I hope they go out of business so someone better can move in
Feb 05, 2024
The staff are friendly and the service is great
Feb 05, 2024
The woman at the front counter was very rude. Apparently, they can’t do acrylic nails. It was a two hour wait as a walk in. I will never go back to that salon. Later, I called to talk with the owner, but was hung up on. I’ve been a loyal customer for many years, but I was shocked to say the least.
Feb 05, 2024
Worst place to get your nails done! I recently went in for a regular gel manicure and it took the nail Tech by the name of Rebecca over an hour and a half to not get the job done. I had to leave to a personal appointment with my nails undone. (View pictures) When I came back later that afternoon to have her finish, my nails, which I had paid for the service before I left. No one wanted to finish my nails! The staff is super rude and the manager doesn’t care for their customers. Save your time and money and go somewhere else.
Feb 05, 2024
i asked for a simple french tip and a flower on my ring finger and could they not have done a more horrible job…needless to say I payed $95….
Feb 05, 2024
Bad customer service and bad quality
Feb 05, 2024
I liked this establishment!! I will be returning!!!
Feb 05, 2024
I’ve been coming here for over a year & I absolutely love Stephanie she helps me & my whole family. Never rushes the job & always does the best of her ability. Thank you to all the staff as well they are always so helpful & sweet !
Feb 05, 2024
My natural nail had gel polish and I cracked it pretty badly. I came here and Q took me in right away and helped me. She was very gentle and efficient. I appreciate her for being so caring and accommodating. Will definitely come back here again 😊
Feb 05, 2024
Tammy did my nails nice and everybody in there is so sweet.
Feb 05, 2024
This place was so nice! I walked in with no appointment and they didn’t make an issue, I had a really nice conversation during my manicure and it was very relaxing. I had no issues with the materials feeling like they were being reused, would highly recommend a manicure with Arly