T & H Hair Salon

Nov 06, 2024

Bad customer service

Jul 05, 2024

First time coming here and Chi Phuong did an incredible job. She took really good care of me and had amazing attention to detail. I will be coming back!

Jun 05, 2024

Been trying to get a haircut from the lady who everyone swears is amazing and affordable for months... Each time I call, I encounter a guy who tells me she's not available. I finally attempt a walk-in this morning and he says she only takes appointments. I call the number to make an appointment and he tells me once again she's not available - by appointment only. Why bother?!

Feb 06, 2024

Chi Phuong always does a great job! I always know I can depend on her for my haircuts!!

Feb 06, 2024

Good peoples and great hair cut.

Feb 06, 2024

I was a customer for a bit over one year. Good haircut with horrible customer service. Strange Requests: It started with phone calls on the day of my appointment asking to move my appointment up or later to accommodate another customer. I agreed the first 2 times but began to decline his requests. Unreliable: When I arrived at my appointment time, the male barber will be running behind so I got used to waiting 5-10 minutes. Not a big deal. But on many occasions, I had to wait 30+ minutes. He favors certain customers, taking walk-ins and will fit them into the schedule, making the next person with an appointment wait longer. I've witnessed this while getting my haircut many times... Unprofessional: On my final haircut, there was a miscommunication on the appointment time. I spoke with Chi Phuong and scheduled my appointment with the male barber for 5:30. On my way there at 5:05, the male barber calls me and asks where I am at. I told him I was on my way there. He yells over the phone that my appointment was at 5 O'CLOCK and to HURRY UP then hangs up. Thinking that he was having a bad day, I dismissed his unprofessional behavior and I needed a haircut :). I speed and got there at 5:20. 10 minutes before the time of my original appointment. Then I had to wait 5 minutes for him to finish cutting someone else's hair! He should not yell at his customers. There was a misunderstanding and he was already behind schedule so the need to rush someone to arrive early was unnecessary. That was the last straw. We shouldn't support businesses with horrible customer service and rude behavior. Although, Chi Phuong has always been friendly. But avoid the male barber! Has anyone else witnessed his rude antics? It

Feb 06, 2024

It is a great salon run by very hard working and honest people.

Feb 06, 2023

Chị Phương did a very good job! I have always debating about cutting my hair that short. But when I come to chi Phuong, she gives me honest advices and recommends which style/length fit my face best! And that’s what I like about her! And I trust her with her amazing skills! She is super friendly and kind! The price is reasonable! She really takes time with her customers so sometimes she is behind, but that is understandable. Worth my time and money here! Below are some pictures of my previous long hair turned into short hair with thin bangs!

Feb 06, 2023

DO NOT GO HERE! WORST CUSTOMER SERVICE EVER! The barbers are soo disrespectful. They yelled at me and totally messed up my haircut! TRAP PLEASE DO NOT GO HERE!

Feb 06, 2023

Great haircuts for a great price! 10/10 will be coming back.

Feb 06, 2023

Great place to get a Mens haircut as well. I am an Asian male and I was looking for a place in Charlotte that could cut and properly fade my thick and straight hair. Phuong did a great job. She took her time and the haircut turned out great. I recommend making a reservation for walk ins aren’t always available. I will be returning. I would recommend.

Feb 06, 2023

My barber since childhood, what more can I say!?

Feb 06, 2022

Great salon that cuts Asian men hair the best!

Feb 06, 2021

5.2 stars. Clean. Detailed. Flawless work

Feb 06, 2021

Great hair cut! It was fast, professional, and on time.

Feb 06, 2020

Definitely not a front for a drug operation. Came for a haircut, left with tetanus. More like an Escape Room than a Salon. Not for the faint of heart. 21+. Knock 3 times and twist on the handle. Password is “Hotel California”

Feb 06, 2020

Great place for a haircut if you don't mind waiting half an hour or so. That's with an appointment. Update 2-12-19. I have chalked it up to growing pains. This shop started out "walk In's welcome" and the 2 stylists quickly outgrew it. I have been twice since, and I was in the chair only minutes from my appointment. The shop is kept clean, great magazines, beautiful orchids and they always have something funky to watch or listen to. Precision hair cuts at a GREAT price. Make an appointment and see what I'm talking about.

Feb 06, 2020

Great place to get a Mens haircut as well. I am an Asian male and I was looking for a place in Charlotte that could cut and properly fade my thick and straight hair. Phuong did a great job. She took her time and the haircut turned out great. I recommend making a reservation for walk ins aren’t always available. I will be returning. I would recommend.

Feb 06, 2020

I've been going to this place since I was a little kid and I definitely will say it's the best salon I've ever been to! Everyone is super friendly, the salon is very clean and they use amazing products! The best thing is that it's super affordable and you know they're not going to try to charge you for extra things like a blow dry like most salons do nowadays. Definitely give it a try, you won't regret it!

Feb 06, 2020

My favourite one ...

Feb 06, 2020

They are amazing!! They know how to cut hair👌👌👌

Feb 06, 2018

The BEST!