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The Aja Experience

5

4

3

2

1

4.5
(8 reviews)
Review highlights

"I love, love, love my hair! Aja always makes me look and feel wonderful!"

"Absolutely love the ladies there and the gorgeous work they do!"

"It wasn't until I got home that I realized how bad my cut was."


Overview

Categories

Hair salon

Website

N/A


Hours

Sunday

Closed

Monday

Closed

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 4:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM


Reviews

Feb 06, 2023

I love, love, love my hair! Aja always makes me look and feel wonderful!


Feb 06, 2020

This is easily the best salon experience I've had in Tucson, and perhaps anywhere. The cuts looks amazing (Aja measures your face, and gives gives instructions on how you can style your hair differently for different occasions- all within the same cut). Aja and her staff are extremely knowledgeable and well-educated, and can work with ANY hair (Aja is a curly girl specialist). All cuts come with a shampoo (a rarity these days), and not just a quick shampoo- it's a full scalp massage. You can also opt for hand and foot massages too! The hair washing basins are very comfortable and padded, with much better support for your neck than a standard hair basin. For the first time in my life, I have pre-booked my next haircut, and am now hooked on the "Aja Experience!"


Feb 06, 2018

Let me start by saying that this is by far the most bizarre salon experience I've ever had. If I could give 0 stars, I would. Aja is a disgrace to the Devacurl brand. My visit began with the usual discussion of what I wanted. I asked for a trim (Aja has trimmed my hair twice before with great results), and mentioned my concern with how "chopped" my hair looked when blown out. I know from experience that curly doesn't always perfect when straight, but prior stylists have made it passable. Aja immediately became defensive and said that what I wanted wasn't possible. Hair cannot look good both curly and straight, she said. She genuinely seemed disturbed by the fact that I had given myself a blowout. She kept going on about how she hates when curly girls straighten their hair, so on and so forth. She even mentioned to another client who stopped by "Can you believe she straightened her hair?!" It was so embarrassing. Still, my old stylist was booked and I needed my hair trimmed for an upcoming trip for a wedding. I figured I'd just suck it up and wear my hair curly for the event. Being preoccupied with my preparations, and irritated with Aja's attitude, I decided to keep to myself and handle some work emails. After nearly two hours (my longest haircut by far), I was done. The cut seemed a bit off to me, but I chalked it up to me not being comfortable with my new center part, and the fact that Aja has the tendency to poof the ever loving crap out of my hair which makes it hard to tell how the cut really looks. I usually play around with it while I'm still in the chair and it's fine, but I had somewhere to be by that point so I figured I'd do it when I got home. Being in a hurry, I just paid the $60 figuring it would be fine when I got home (my only regret). When I didn't leave a tip, Aja snapped "Have a better day". The fact that she didn't offer to schedule another appointment like she usually does should have alerted me that she knew something was wrong with the cut, but again, I had somewhere to be and her attitude made me uncomfortable. I really hoped that the cut would be fine once I styled it myself. It wasn't until I got home that I realized how bad my cut was. My husband saw me and blurted out "What did she do to your hair?!" I immediately went to the bathroom and redid my hair. Usually the layers are stacked beautifully in the back. This time my hair is literally two lengths and shaped like a triangle. My friend (who is also a curly girl) was equally mortified. Of course I was in tears by that point, so I called Aja. She immediately became defensive and gave the phone to her husband (the other owner). His immediate response to me crying was to get belligerent and yell. He refused to do anything at all because "Aja did a great job" (he wasn't there to see it, and he's not a stylist). He maintained that it was my opinion that the cut was bad, and said that their obligation to rectify anything ended when I left the salon. Though I've never personally complained about a haircut, I have seen other salons routinely fix cuts or refund clients even after they've left the salon. Sometimes it's hard to judge how good a cut really is until you go home and see it how you style it. Even after explaining this, Aja's husband refused to acknowledge that there was even an issue. When I brought up going to Deva Concepts directly, his exact words were "Now you said the wrong thing" and he hung up. Now I'm scrambling to find a stylist who can fix this mess. I've also contacted Deva Concepts directly to make sure this doesn't happen to anyone else. Needless to say, don't go to Aja or her salon. Her attitude and lack of professionalism are absolutely appalling, and don't stand in line with the Devacurl brand. Although she says her stylists are "Deva Stylists", they're just taught by her and not actually certified by Devacurl. Use the Devacurl products, but go to Gadabout if you want to be treated like a client and receive a cut that YOU'LL be happy with. Add to list Edit


Feb 06, 2018

The absolute BEST!!!!


Feb 06, 2018

They've always done my hair (and my families) to the greatest extent. Absolutely love the ladies there and the gorgeous work they do! S/o to Brittany who always does my hair and rocks it every time, gives the best advice and cuts beautifully. She takes her time and gets to know you while doing your hair. I've never had a bad experience, the only hair salon I trust with my hair!