The Nail Lounge

Aug 06, 2024

They did such a good job, I needed a quick fill in and they got me in very quickly and efficiently. They are a little hard to find but definitely a hidden gem. You go up the escalators and take a sharp left from the Night Swim coffee shop on the left of the snack market.

May 06, 2024

Thank you to the young lady that took me for a fill while I was visiting from Chicago!

Apr 06, 2024

Satum is great!! Check her out!

Feb 06, 2024

Fine for basic mani and pedi without color. I got injured and I really hope that it wont get infected

Feb 06, 2024

Hands down… best nail salon in Johnson City!

Feb 06, 2024

I went today and got a dip mani. Staff was nice, attentive and my nails look great! I’ll definitely return soon with hopes to make this my goto nail lounge.

Feb 06, 2024

OUTSTANDING service. Friendly, personable, and my nails looked GREAT!!

Feb 06, 2024

This nail salon is awesome in all aspects. First it is very clean and the facility is new. The staff have excellent customer service and take care to give you what you need. I enjoyed the whole experience and will be going back.

Feb 06, 2024

Today was my first time, trying to nail lounge, I had Mr Van. He was the absolute sweetest and he did a fantastic job on my nails.

Feb 06, 2024

Uptown hidden gem. Fastest and best fill-in I've ever had. Thanks!!

Feb 06, 2023

Friendly staff, Joanne gives a great manicure and pedicure. I find them to be quite accommodating. I’m glad I found this salon.

Feb 06, 2023

I got a gel pedicure, love it!

Feb 06, 2023

I went to the Nail Lounge for the 2nd time today and was so pleased! We just moved to Uptown and I hadn't found a salon I liked until getting lucky enough to find TNL! Joanne did my nails the first time and I made sure I had her again today. They are so friendly and personable! The salon is clean and they have a large variety of color choices and types of manicures. Last time I went with my go to shellac/gel but this time I had dry done for the first time and LOVE IT! I go back on Monday to get my lashes done...for the first time in my life!

Feb 06, 2023

Jimmy is awesome! He does such a great job and always takes care of me. I usually let him do whatever he wants; his vision and execution never fails me. The staff there are amazing, so welcoming and nice. I would definitely recommend them!.

Feb 06, 2023

My feet look and feel brand new after the pedicure - most thorough pedicure I’ve ever had.

Feb 06, 2022

I recieved service March 19, 2021. It was very packed. We were not 6ft apart we were shoulder to shoulder trying to get our nails done. I asked for the Gel Nail with studs . Today March 26, 2021 not even a whole week later the polish is gone and my nails look a mess. If I could get my money back I would!. Unfortunately I live out of town but if I do come back to Charlotte I know not to stop there.

Feb 06, 2021

Great service, I am on business trip and needed to get my nails done. So glad I found this place. Good prices too. Definitely would recommend

Feb 06, 2021

Jimmy was amazing! I had a last minute trip to charlotte and I’m so glad I found him! He did an amazing job and I am beyond happy with my nails!!

Feb 06, 2021

Love this place!!!!!

Feb 06, 2021

Ummmm. The pics tell why they got a 1 srar

Feb 06, 2021

Very nice! They do really good work!

Feb 06, 2020

Awesome

Feb 06, 2020

Great service and personable. Love my gel manicure.

Feb 06, 2020

I always receive excellent service here! Conveniently located in Uptown (Wells Fargo 1) across from the Y entrance.

Feb 06, 2020

I love this place. Absolutely best hands down. I use to go here a lot but stopped for a minute and tried a few other places. Nowhere compares, my nails last a very long time, they’re strong, and they have a huge selection of colors and designs to choose from. I’d recommend this place to anyone however they’re very busy most days but it’s worth the wait or appointment made.

Feb 06, 2020

Lana S done an amazing job on my nails!! Thank you!

Feb 06, 2020

My daughter and I went- her SMS nails came out fine- but my standard manicure was quite bad- uneven paint cover, lumps from top coat, bubbles and ragged not well-filed nails. I am really disappointed that I paid for this awful nail job. My toes were a little better- still lumps from top coat and paint on my skin on both. My daughters looked good- her stylist was distracted but they look great, so we’ll take it! Maybe it’s my lady...

Feb 06, 2020

Over price, and my toe nail polish started to come off left a day. $65 was a waste of money

Feb 06, 2020

The lady that helped me was very sweet and friendly.

Feb 06, 2020

The worst place in the world! I made an appointment and they left me waiting for an hour. Very very bad attention I had to run away !!!

Feb 06, 2020

This nail salon is the best in Charlotte!! Everyone provides excellent service!! Today I got a pedicure with my girl Lina!! Relaxing and consistent quality. Lina you are AWESOME!!!!!

Feb 06, 2020

lol ok so i used to come to this salon exclusively for MONTHS. they have always been aggressively average, but the salon is so conveniently located that i tolerated their mediocre work. HOWEVER, the last time i got a fill they had a newer girl do my nails. the gel nail polish she did was bubbling and coming off, so i ~nicely~ asked for them to redo my polish. they had another nail tech fix my polish, but i felt so bad for having to ask them to redo my nails that i still tipped them $10 each. ofc one of my nails breaks a few days later (which has only ever happened to me when i get my nails done at this salon), so i come in to get it fixed. they sat me down right away to fix it, then changed their minds? and told me someone would be with me in 20-30 minutes. i told them i was in a hurry. they didn’t seem to care. i ended up sitting there for an HOUR while i watched them help other walk-ins without even saying a word to me (besides telling me to move out of my chair to make room for someone else). not sure if they treated me like this because i was unhappy with my nails last time, but if that’s the case i’m really disappointed in the staff because no one should have to pay for chipped, bubbling polish. AND I STILL TIPPED WELL despite being unhappy with their work!! i ended up calling another nail salon to make an appointment and left. they turned a 5-10 minute fix into a horrible experience. i will NEVER be back to this salon. i’m entirely convinced the only reason they still have customers is due to their convenient location because it certainly can’t be due to their skills or customer service. y’all need to do better and treat your customers with respect. and don’t even bother replying back to this. i noticed the way that you handled the other customer complaints, and i’m not interested in anymore of your attitude. thanks.

Feb 06, 2019

My nails look awesome