The Raven Spa

Feb 04, 2025

The service was amazing!! Milk was incredible. I can't believe all the different massages I received. The products were so wonderful. The space was beautiful and all the amenities made it feel very special. Booking was really easy and personalized as well. Best facial I've ever had!

Jan 30, 2025

Lovely spa!

Jan 05, 2025

It was my first time experiencing a Thai massage. It was intensely beautiful. I can't describe what happened but when it was over I felt lighter and felt as if I were in another dimension. It was chiropractic, deep massage, yoga, stretching and alignment . Thank you for a great new experience.

Jan 05, 2025

My wife and I love coming here. She's an illustrator and I'm a writer, so we spend all our time sitting at desks. We get a couple's swedish massage every once in awhile and it always makes us feel so much better. My wife especially appreciated her masseuse focusing on her areas of strain and pain in her neck and shoulder. It's always so relaxing and pleasant. This last time, they gave us a few pieces of fruit and tea afterwards! It was so kind. Plus, I even messed up booking my appointment on the website and the helpful staff fixed it for me with no fuss. I always love going to The Raven Spa and highly recommend it.

Dec 05, 2024

Great deep massage - nice relaxing setting and heated beds! Tea, water and fruit afterwards. :)

Dec 05, 2024

Love this place !!! The ladies I’ve had are really amazing with their skills, were very intuitive, and made me feel very relaxed . Front desk customer service was great too . It is such a beautiful place and you feel like you’re in a vacation spot . I’ve been here twice, first time a Thai Massage and Second time a Couple’s Massage! I will be back soon !

Dec 05, 2024

Loved my massage! All of the staff was really friendly. Would recommend!

Dec 05, 2024

PERFECTION!

Nov 05, 2024

Always amazing! 👍🏻👏💜

Nov 05, 2024

Came here on Sunday for the first time. My brother got me a gift card for my birthday. I had a deep tissue 60 minute massage. They took me in right away. I didn’t fill out any forms for what areas to target but my masseuse seemed to feel/know exactly what spots needed help. Massage was amazing - really got all my knots! There was a lot of stretching involved too which felt great. Afterwards they give you water, tea and a snack. When checking out, the receptionist had already found my gift card on file. Super easy and excellent massage. Will be coming back!

Nov 05, 2024

I booked a 90-minute massage in a whim and will definitely be back next time I’m in town. Noico was a great masseuse. Very thorough and attentive. Felt so much more relaxed afterward!

Nov 05, 2024

I had scheduled a 1 hour deep tissue couples massage for my wife and I for our first anniversary thinking it would be a great way to relax. Unfortunately it was the least relaxing experience of our entire anniversary. The customer service was bad. The receptionists called the day before to confirm the appointment for our massage. When they called to confirm, I asked with no expectations, if it would be possible to tack on a 30 minute procedure my wife asked me if she could get in addition. The receptionist's response was, “you know that’s something you should have asked for when you originally made the appointment.” Yeah I know that’s why I asked if it was possible. We arrived 15 minutes before our appointment expecting the usual forms to fill out. You know liability releases and medical history forms. We didn’t fill out any of that, they just rushed us in the back room for our massage. We had only been in the room for 20 seconds getting undressed for the massage before the masseuses were already trying to enter. Now I know for a fact that I scheduled a deep tissue massage. I even said on arrival to the receptionists that we were there for our deep tissue couples massage. That’s not what we got at all. I never have had this type of massage before and my wife had to explain to me that it was a thai massage. Yeah, this was not a relaxing thing to have on our anniversary. Is jamming your fingers in my ear canals and then wiping your fingers off on my face a part of the thai massage? Jamming your thumbs into my eyes? Spending the majority of the time on my legs and butt mostly ignoring my back all together? On top of not having the massage I paid for and receiving some very unsettling touches to the inside of my ears and face. The masseuse was wildly inappropriate at the end. As I was opening my eyes after grinding my teeth for an hour, she tells me her name, I could barely hear her because she clogged my ears and I asked her to repeat herself, she proceeded to say to me “TIP TIP TIP TIP TIP TIP TIP TIP TIP TIP” (which my wife who was laying 3 feet away from me confirmed she yelled at me). I have knee and ear problems which this procedure (even if it was what a thai massage is) inflamed. You would have known about this if you had us fill out forms like I have at every other spa and masseuse I have been to in my life. We did not fill out a liability release, I cannot repeat that enough. So you really should have made sure you were giving us the right massage and not causing injuries. A funny part to me was how empty the facility was, they could have for sure added an additional procedure with the lack of clients they had when we were there like my wife requested. Thank god they didn’t because I was so tense and uncomfortable at the end that we rushed out of there. Hopefully the 20 dollars I left for tip goes only to the masseuse that treated my wife because yelling at someone “TIP TIP TIP TIP TIP TIP TIP TIP TIP TIP” does not make me want to tip you at all. In short, do not go here. This will be remembered as the low point in the 1 year anniversary for my wife and I. Edit reply: Thank you for your response. Thip had damaged my hearing so unfortunately all I heard was tip tip tip tip tip. It seems the majority of your concerns with my review is that I misheard broken English and that your receptionists didn't have us file a liability release. Not the fact that we received incorrect services and dismissive customer service. We will not return because if I pay for one thing and get another, and that's not acknowledged. I expect that to be something that will repeat on return.

Nov 05, 2024

I received a gift card for The Raven from a friend and have not been able to utilize it for a few reasons. 1) it’s nearly impossible to make an appointment. Their website and booking platform is completely outdated and terrible to navigate and their MINDBODY profile doesn't show any availability. Don't try to call either because they don't answer the phone. They'll just text you that they're too busy with other customers to speak with you but never follow up. 2) The manager (at least of the Silverlake location) has a nasty, passive-aggressive, and off-putting attitude, to say the very least. She was extremely rude to both my husband and myself on the two occasions we spoke with her and clearly did not have any interest in accommodating us, even though a gift card (worth several hundred dollars) had been purchased for us. With so many incredible destinations for massage and bodywork in Los Angeles, I would highly recommend taking your business elsewhere. We certainly will be.

Nov 05, 2024

Thip is an absolutely wonderful masseuse - she has such a warm, caring presence and took a lot of care to understand what my body needed and where I held the most tension. I have not had a better deep tissue massage! It has been a couple of weeks since I saw Thip at the Silver Lake locati n and my body still feels in such better shape than it has in a long time. Thank you to Thip and the Raven Spa (everyone there is so welcoming and the energy is so calming).

Nov 05, 2024

thip is extraordinarily talented

Oct 05, 2024

My Thai massage with Nana was wonderful. She molded and stretched me like a ball of Play-Doh in the best way possible…I left with significantly less stress in my neck, shoulders, and leg muscles, and look forward to revisiting The Raven Spa soon. It’s such a peaceful little retreat in Silver Lake.

Oct 05, 2024

They literally never answer their phone. I've called multiple times throughout the day to get a hold of someone to book a reservation and ask a few questions. Completely discouraging and disappointed in this location. Not sure why there is a phone number listed if they never answer.

Oct 05, 2024

Went with my husband last week and top-notch in every respect. Receptionist provided some of the best customer service I've ever had at any business, period. Massage was amazing, so relaxing and relieved my back pain. Beautiful atmosphere, excited to book again soon.

Oct 05, 2024

Wow. I came here for a deep tissue massage, that was gifted to me by a girlfriend, and it left me SO euphoric. My masseuse was Milk, and she was incredible. I highly recommend her, was a beautiful intuitive masseuse! Christine at the front desk was lovely, too — honestly my whole experience was 10/10. I even booked to come back less than a week later. I love this place and look forward to being a regular there.

Sep 05, 2024

Best spa in Silverlake. I typically get a 60 min thai with Nora. She is highly skilled and knowledgable. Everyone working there is kind and sweet. The spot is relaxing and luxurious. Never feels busy or rushed and nothing weird and tacky, the aesthetic is pleasing

Sep 05, 2024

Love the whole place; staff is great and the massages are amazing! Also love the infrared sauna

Sep 05, 2024

My wife and I try to get massages regularly- we've had many around town and around the world. Recently we've been hearing about The Raven from of our clients and decided to give them a try today. We both did 60 minute deep tissue, the baseline we start with at new places. Street parking was easy to find and the entrance is welcoming and sets the tone for the experience. We were greeted at the desk by Christine and offered water and facilities, a nice start on a super hot day. We were shown to our rooms and I was impressed by the decor and spaciousness- so many places are cramped and tight. Good a/c on a 95 degree day was a relief. One reason for our visit was the hope of more comfortable tables than the place down the street where after my last massage my jaw got so messed up it hurt to eat for a month. Tables were wide and comfortable with a good face pad and nicer sheets+towels than other places. On to the massage- I didn't specify any problem areas because I wanted a general overall treatment. A good therapist can find the problems in my experience and that's what I look for in a massage. It was clear that Nana is experienced and knows her stuff because while thorough and even, she definitely put emphasis on the problem areas she found. In the 30 years I've been getting massages, I've learned that the best results are achieved when you work together- breathe in to the initial pressure and out as they proceed. Sometimes inexperienced therapists don't pay attention to the breathing and inexperienced clients don't know when to breathe with the movements. Anyway, pressure was great even if challenging at times- I was especially tight today and hadn't had a massage in a while so I was grateful for the help. Before I knew it my hour was up but every area was covered and problem areas were treated. After leaving the room we were given delicious tea, water and fruit- a first for me. It was really nice being able to sit in the tranquil space enjoying the soothing fountain and great a/c. That was a big plus- being able to relax and appreciate my newly refreshed muscles. I highly recommend this lovely place and I can't wait to go back for a 90 minute session.

Aug 05, 2024

Beautiful environment and excellent massage therapists. What else could you want? Oh and hot tea and dates…. Come on….

Aug 05, 2024

I had the most amazing experience! My therapist was very strong and knew her craft well. It was by far one of the best massages I've ever had. Will definitely be going back!

Aug 05, 2024

The setting and ambience was perfect zenergy right when I walked in. The massage itself was amazing. I don't get massages often so I'm sensitive to pressure and shared that from the beginning. She did a fantastic job being mindful of that and proceeded to relieve all my tension and aches. It ended with some hot tea and fruits, a delicious and soothing touch. I'll be back for more.

Jul 05, 2024

Do yourself a favor and find a different spa. The woman working the front desk has the customer service skills of a nematode. If you’re looking to unwind after a great work week, look elsewhere! You’ve been warned.

Jul 05, 2024

Sunday, June 9th - Facial. It was my first time back after many years, and I wish I'd been doing this all along. The connection between body - mind - spirit is obvious, and Milk is an amazing talent that cares for and heals your body with generous, kind, authentic strength. She is very thorough, and described the various steps and products she was using. Afterwards, you are offered time in the tranquil central resting area, where you may sit, listen to the water flowing over the fountain, and replenish yourself with a small cup of water, tea, and some carefully prepared fruit.... and just STOP. You're off the manic Los Angeles hamster wheel. Very classy, high attention to details (the plate was chllled), and as rejuvenating as I had hoped it would be. I'll be back, this needs to be part of a self-care routine. As an added plus, there are some great coffee shops nearby for further contemplation and relaxation. Broome St. General Store, Makisupa Coffee Bar, and further down Rowena is Edendale Restaurant.

Jun 05, 2024

10/10 ! I booked the custom massage with MILK, briefly told him my concern areas and for the next 60 minutes it’s like he read my mind and knew exactly what I needed. Just share with him if you want more or less pressure. Massage followed with tea and fruit, and ambiance is peaceful. Will be coming back regularly 🙏🏽

Jun 05, 2024

Mira is an absolute angel! I called to book an appointment for my 90 year old grandmother and she was so kind and helpful over the phone that I can’t wait to bring my Grammy in. I recently moved to the Santa Monica area and so far everyone has been super friendly and the conversation I had with Mira was the whipped cream and the cherry on top! What a sweetie pie.

Jun 05, 2024

Nana gave me the best massage of my life!! Truly. I tried a hot stone massage for the first time and now I’ll never get anything else. This place is so magical and charming! Loved the tea and fruit service afterwards.

Jun 05, 2024

Phenomenal experience!! My boyfriend and I went for a couples custom massage. We both had only experienced a full body massage once before. From the check in experience to the after service The Raven Spa embodies relaxation. Kylee at the front desk was so sweet and answered all my boyfriends questions while also explaining what was included in the custom service. She made a great suggestion to add hot stones. Our masseuses were incredibly talented, asked for permission to use certain techniques (one walked on my boyfriends back after he communicated about his back pain) and were receptive to feedback. After the services we enjoyed fruit and tea in the lounge area. They offer so many amazing services. 100% will be going back.

Jun 05, 2024

Please don't go to this spa!!!!!! You have been warned. Customer service is very rude and out of line when asking questions. They literally slam the phone in my ears. It's disgusting and unacceptable to treat people like that.

Jun 05, 2024

The Raven it's consistently great and my body worker always does a fantastic job. 🩵♥️

Jun 05, 2024

The person working the front desk Christine the manager is rude. She should not be working with the public, bad for business. The masseuses & other front desk people were nice & respectful. Too bad they have to work with the manager who does not make it a nice work environment for them. It was our family's first time there and will not go back due to rude manager

May 05, 2024

My friend and I got 90 minute Thai massages with the herbal ball addition and both really enjoyed our experience. The ambiance from the moment we walked through the entrance and until we left was grounding and soothing. The manager that was working at the front desk was incredible. She was so genuine and kind. She truly cares about the guest experience and it shows! She guided us through checking in and the preparation for our massages with care. The Thai massage itself was incredible. I highly recommend the 90 minute session as it gave ample time for the experience. They ended the session with a tea, water, orange slice, apple slice, and a date. This was so healthy and delicious. I accidentally left some a personal item at the spa. They texted me to let me know and upon returning they gave me a gift for the inconvenience of having to come back. This blew me away as it was completely unexpected and so thoughtful. They truly do all that they can to treat their customers well. I will absolutely be returning due to the truly exceptional customer service, quality of service, reasonable price point, and ambiance.