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The Retreat

5

4

3

2

1

4.9
(273 reviews)
Review highlights

"The facials and massages are amazing! I have had services with multiple people there and all have been great! Highly recommend! Great prices, friendly and you always โ€ฆ"

"My husband gave me a a gift certificate for the signature service, The Retreat."

"I absolutely loved the chocolate and strawberry facial!"


Overview

Categories

Day spa, Facial spa, Skin care clinic

Appointments

Book appointment

Hours

Sunday

Closed

Monday

10:00 AM - 9:00 PM

Tuesday

10:00 AM - 9:00 PM

Wednesday

10:00 AM - 9:00 PM

Thursday

10:00 AM - 9:00 PM

Friday

10:00 AM - 9:00 PM

Saturday

10:00 AM - 6:00 PM


Description

A private, tucked away spa in Knoxville offering massage, facials, waxing and full body treatments. A professional, highly skilled staff delivers relaxation to all that enter. You will feel rejuvenated and new! A professional skincare line is available to address all skin types and concerns. A perfect place for COUPLES. Make The Retreat your personal spa.


Reviews

Jan 31, 2025

I had a massage with Brittney the other day and I canโ€™t stress enough how amazing it was! She made she I was comfortable and he whole time and made the whole experience very relaxing! I will definitely be returning and would recommend Brittney and anyone else in the spa! The atmosphere was relaxing as well just so enjoyable from the front desk all the way to check out very kind staff ๐Ÿฅฐ. Thank you for such an amazing experience!


Jan 22, 2025

Fantastic massage! Everything was perfect!


Jan 05, 2025

Just finished my wonderful Christmas gift to myself...an amazing massage with Allyson! Same great experience but in their temporary location. So worth it!


Jan 05, 2025

The facials and massages are amazing! I have had services with multiple people there and all have been great! Highly recommend! Great prices, friendly and you always leave feeling great.


Sep 05, 2024

Had a couples The Retreat experience today with my husband. My third time here, his first. He agrees with me that this place is WONDERFUL! We will be back, for sure. ๐Ÿ˜Š


Aug 05, 2024

Hidden ๐Ÿ’Ž gem. Love this place! So relaxing and love the products and aromatherapy.


Aug 05, 2024

I have edited my rating and review, due to The Retreat's efforts to correct their mistake. It is apparent now that the service I received is not what I booked. I booked the "relaxing" massage with add-ons for scalp, and somehow they booked us for their "peace of mind" which is an entirely different service, and that led to a very disappointing and frustrating experience for me and my husband...and it was our Valentine's Day date. It took MUCH time and a negative review from me for them to finally, months later, make an effort to get to the bottom and correct the issue. I appreciate that they finally did reach out and try to figure out what happened and then make it up to us, however, their knee jerk false public response and failure to take responsibility to my original review will forever be off-putting to me, as their efforts weren't timely, and it's the kind of business where it would just be too awkard for us to go back for any future service, to say the least. Maybe in time.....I do believe they have learned from this, so it likely will not happen to any future clients. It's a shame this happened too, because the atmosphere here is astoundingly relaxing and beautiful, and their "tea room" post-treatment room is such a wonderful and charming touch. Just a note: If you want pressure in your massage, just make sure they don't book you for the "peace of mind" massage! It felt like tickling to me, and I really didn't like it at all. So if you call to book your session, just make sure that the service you requested is actually the service they booked for you for. Good Luck and well wishes to all the folks at The Retreat Fountain City.


Aug 05, 2024

Stephanie was just terrific. This was my first visit. It was just amazing. I had the Dew body massage. I recommend it to anyone, especially if you sit at work all day. So friendly and did a great job. I will be back definitely ๐Ÿ‘ ๐Ÿฉท


Jul 05, 2024

I had a really lovely massage with Joshua. The 90 minute deep tissue massage had lots of variety, including cupping, and elements of Thai. it was a unique experience. Joshua was very attentive to my needs and really ensured I had a nice massage.


Jun 05, 2024

Leslie did an amazing job! Will definitely return!


May 05, 2024

Had the best massage today with Leslie. It was my first time and she made me so comfortable. Will definitely be back.


May 05, 2024

The prices for services here are ABSURD! After your massage, you will feel as if you didn't get a massage. The policies here are ridiculous. Do NOT schedule a follow up or you will be charged ($55) if you aren't able to make the appointment. They don't tell you that when you schedule. Trust me, the massage isn't worth $150-$200 after tip. This is the worst experience I've had with a business. Don't go here, there are many other better options.


May 05, 2024

The staff is very friendly and the massage was amazing!


May 05, 2024

What a wonderful relaxing place. I have a favorite but don't want to share he already stays booked up! Everyone is so nice, and well kept secret on this side of town. I Will only go here it is the best! Already booked my own birthday present to me!!!


Apr 05, 2024

This was my second time getting a Deep Tissue Massage and second time coming to this place. First deep tissue was with Stephenie and today was with Allyson. WOW!!!! What an amazing experience both times. My neck has been tight plus stress tightness throughout the back. I have come out after the deep tissue feeling so wonderful, a lot more loose, and just feel like a new person. Thank you so much for the great work you do. I highly recommend this place to everyone!!


Mar 05, 2024

I had a hot stone massage with Allyson and Iโ€™ve had a lot of massages due to a lot of back pain and leg pain. She took her time and made sure she did everything she could to relieve my pain, by far the best massage Iโ€™ve ever had and will be returning regularly


Feb 05, 2024

A truly relaxing facial


Feb 05, 2024

Had a 30 min relaxing hot stone massage by Katie. Amazing! Highly recommend! Katie knows her craft well.


Feb 05, 2024

Highly recommended. Josh gives the absolute best neck massage I've ever had.


Feb 05, 2024

I absolutely love this place! I found it by chance looking for a birthday gift for a friend of mine and now I have started coming. I've had massages by Katie and Allyson and they both were absolutely wonderful! Both of these ladies know a lot about the body, they are informative seem to love what they do. I am quite happy with The Retreat at Fountain City!


Feb 05, 2024

I seen Hayley today at my visit for a 30 minute deep tissue/Hot stone massage. She is very educated in her career, pleasant to talk with, and caring! I will absolutely be back!


Feb 05, 2024

This place is amazing!! I had a Healing Herb massage with Kaitlin it was wonderful ๐Ÿ˜ She is incredible at her craft!! I highly recommend The Retreat Fountain City You will not be disappointed!! Dont forget to check out all the amazing products they sell


Feb 05, 2024

We had a great couples massage!


Feb 05, 2024

this place is wonderful. i would recommend to anyone. they guinuenly care about making sure you are taken care of. iโ€™ve had Joshua work on my back a few times and he has done wonderful. he goes above and beyond for service, so i would highly recommend him! i will continue to keep going here!


Feb 05, 2024

Allison is phenomenal.


Feb 05, 2024

Allison the owner is super amazing and did the best massage I've ever had in my life and I'm in my 50s the whole experience was lovely super amazing I would refer anyone to have this experience with her it's a beautiful comforting place and after my massage she did not rush me out as a matter of fact she led me into another room peaceful and quiet best couches in a fireplace and put a heating pad around my neck as I relaxed offered me cucumber water teas or coffees and told me I could relax as long as I wished they close at 9:00 p.m. super kind friendly and down to earth almost feel like I made a new friend! The best experience I've ever had by far


Feb 05, 2024

First time at The Retreat in Fountain City and it was so so great. I had a 60 minute appointment with Josh and it was a 5 out of 5 star experience! I highly recommend!


Feb 05, 2024

I recommend The Retreat for the best facial. Allyson made my face feel amazing with the best massage. My face was glowing and the products are exceptional. Not to mention you can purchase products used to keep your skin healthy and feeling great! Go ahead and book your appointment at The Retreat where you will get the treatment You deserve!


Feb 05, 2024

I went today for the first time and had an awesome experience all around! The facilities were extremely clean and staff very welcoming. Allyson did a fantastic job and was very personable. I will be back for sure! I would highly recommend The Retreat and Allyson to anyone looking for a top notch massage and first class experience.


Feb 05, 2024

My mom surprised me with a massage for an early Christmas gift here and it did not disappoint. I love the cupping and the relaxing room was a nice added touch. I will be back.


Feb 05, 2024

Pricing is fair and the people here are kind!!


Feb 05, 2024

Professional, always a good experience, good massage therapists


Feb 05, 2024

Staff is very professional and kind. The facility is clean and well kept. Overall an amazing experience.


Feb 05, 2024

The receptionist, I apologize I cannot remember her name, she was as sweet as Grandma's Best Homemade Pumpkin pie, Allyson was my massage therapist, I had just graduated, as one would expect my nerves were still rattled from the stress & Allyson's personal demeanor and mannerisms made me feel like I was with oldfriends, that's where my relaxation just begin, walking through this beautifully dim lit massage studio relaxed my senses & definitely set the mood, from the heated bed , the clean bedding, the smells, I received a back, shoulder, neck, arm & head massage & foot treatment all of which were done perfectly I woke up this morning feeling rest, Thank you sooooo Much. Happy Halloween ๐ŸŽƒ


Feb 05, 2024

This is a beautiful facility and the staff was so kind. Hayley is exceptional and always takes the best care of me. She is magic in how she knows exactly what is hurting and I leave feeling so much better. The little room after your massage is so cool too. What a nice, thoughtful touch!! I absolutely recommend booking here!


Feb 05, 2024

Very enjoyable, Lori was the best. I had a facial and a foot - treatment, called "Good for the Soul". The whole experience, from beginning to end, was marvelous. I can't wait to go back!!!


Feb 05, 2024

We had a terrible experience. Staff was rude and made us wait 2 hours past our appointment for our massage. They offered to reschedule but for a 25% fee when it was their mistake in the first place! Awful experience


Feb 05, 2024

What a wonderful experience. The wife and I went for a 2hr cpl experience. Massage, hit stones, aromatherapy, and cupping. The surprise afterward was the post relaxation room. What a treat!