The Ritz-Carlton, Naples Spa

Jan 05, 2025

This is the most amazing Spa. Hot plunge cool Plunge mineral pool amazing massage.

Oct 05, 2024

Absolutely wonderful! Thank you

Oct 05, 2024

I received a relaxing, very great massage from Chedeline. The spa is very nice with excellent service!

Jun 05, 2024

Had the most amazing Stay Vacation for my 63 rd birthday! Unbelievable service, accommodations, food and staff. Best Beach in Naples🌺

Mar 05, 2024

Excellent

Mar 05, 2024

What a gorgeous location and the pina colada at beachfront bar was divine at sunset. Great service!!

Feb 05, 2024

Newly reopened, it was beautiful, lively and the staff very friendly and helpful.

Feb 05, 2024

The hotel is amazing! The staff is so kind. I have to mention Mike Doors at the front desk. He is so friendly and helpful. I have to interrupt my stay because I have some health problems and he immediate help me and told me not to worry. The Corporate is so lucky to have employees like Mike. Thank you!

Feb 05, 2024

Very professional and respectful staff!!!

Feb 05, 2023

Best birthday experience ever. The facilities are so luxurious and the staff is so kind and thoughtful. I had a facial and used the pools. I wish I had more time there but checked out the day of my spa treatment...will definitely be going back for more fun.

Feb 05, 2022

Great place, outstanding customer service, peaceful and relaxing.

Feb 05, 2022

I'll be back to this place soon! 😍😍😍

Feb 05, 2021

Bed was amazingly comfortable and maybe my favorite linens at any hotel ever. Service was consistently great across the board, zero complaints there. Mini bar was actually decently priced! Took off a star because we are Marriott Ambassador Members but were told we were not eligible for a free upgrade (we had already booked one of the more expensive rooms), despite the hotel being almost empty. When I say almost empty it was to the point that on one day there was literally not a SINGLE OTHER PERSON at either pool (they have a family pool and an adults only pool) for about 3 hours while we were there. Took off a second star because no coolers or music allowed on the beach. A lot of rules for a place that is so expensive.

Feb 05, 2021

I have been visiting Ritz Carlton Spas and using Ritz Carlton Spa bath products for years. I was shocked today by the rude, unprofessional and snooty service that I received at the Naples Spa Boutique. This was the first bad experience I’ve ever had at a Ritz Carlton and hope it is just one bad employee and not a trend for their service and values.

Feb 05, 2021

My massage today was truly amazing! Michelle, the Director made sure everything was perfect. Between the mineral pool, sauna, steam room and jacuzzi, it was an afternoon of bliss.

Feb 05, 2020

Amazing

Feb 05, 2020

Hermoso

Feb 05, 2020

I am a hydra facial junkie. I get them at least once a month. I had one of the best hydra facials from Nicole. Not to mention it just felt so luxurious and relaxing. I live in Miami and seriously want to go back to just get facials from Nicole!

Feb 05, 2020

This place was Awesome. Had a fun evening with co-workers and friends. Had the mini crab cakes delicious!!

Feb 05, 2020

Front desk girl was awesome. Jessica was her name I think.

Feb 05, 2019

Beautiful facility with top notch service. Not cheap but worth every penny.

Feb 05, 2019

Excellent

Feb 05, 2019

Gorgeous area! Amazing salon

Feb 05, 2019

I paid an exorbitant amount to have my hair blown out only for me to pull it back into a low ponytail after the session because it looked so awful. Not to mention what was meant to be an hour session almost lasted two hours, making me nearly late for the wedding I was attending. In addition to all of that, I walked away with highly damaged hair from the stylist over-teasing my hair to the point where it took days to comb through all the knots. During the session the stylist went on to tell me how damaged my hair was and attempted to up-sell me on a very expensive conditioning treatment. Not a good way to boost your clientele's confidence. Had I known I'd be charged extra for him taking forever to style my hair in a simple blowout with some curl, I would have just saved the $130 and done it myself. Simply horrible. Nowhere near the Ritz standards I have known over the years. Despicable.

Feb 05, 2019

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