The Spa at Hyatt Regency Orlando

Jan 30, 2025

I had a lovely cbd infused pedicure yesterday with Stella. She was so friendly and really made me feel pampered! The chairs were very comfortable! Although I didn’t use any of the other amenities I loved that there was a seperate pool area for folks with spa appointments. Thank you again Stella for such great service!!

Jan 29, 2025

Julie was absolutely amazing. Have never had a massage from anyone so knowledgable. Wished i could take her home with me. I was having some serious pain issues and she helped me more than anyone ever has in the past.

Nov 05, 2024

I recently booked a spa day for my best friend, and the entire experience was wonderful from start to finish! Michelle gave an amazing massage that left her feeling completely relaxed. Eva at the front desk was so friendly and helpful, making us feel welcome right away. Bethany was also very accommodating and made sure everything went smoothly with our reservation. Even the valet service with Michael was excellent. The spa has an indoor jacuzzi that was so calming and added to the overall relaxing vibe. The amenities are nice just what you need for a spa day. The entire team contributed to a perfect, stress-free day, and I would highly recommend this spa!

Oct 05, 2024

Be very careful. If there is any problem with your booking you will lose all of your money. No option to re-schedule. Thanks for ruining my anniversary.

Oct 05, 2024

Bethany at the front desk was so nice and helpful, and I had a facial by Angie that was great! Some areas could be improved but I’d honestly take people who are good at their jobs over not picking the looks of things. P.s- they have a locals discount which is great for summer time

Sep 05, 2024

My cousin and I selected the wash and blow while attending the Zumba Convention. I believe my stylist’s name was Nancy from Poinciana. She was AMAZING!!! She also flat ironed my hair! My hair lasted pretty for the next few days even after traveling from Orlando to California! The experience was truly very relaxing!

Aug 05, 2024

Great time spent here!

Jun 05, 2024

Although my massage therapist was great, the facilities are in need of some TLC. Arrived and there were no spa shoes to wear and only 4X robes in available lockers. In the bathroom there are no amenity items such as toothbrushes, combs, tissues, cotton swabs, etc that I see at all other spas. In the shower stalls, no bench to sit on or place items while you shower. There were plenty of towels. It was missing iced face towels. The steam room was out of order and the outdoor co-ed spa area was really needing maintenance and attention. It was dirty and just felt confining. The chairs were all disheveled and there was trash on the ground. One hot tub didn’t work. It was very warm out and would have been nice to have a chilled pool and some shade. It didn’t feel spa like at all outside. The waiting area could use snacks other than whole apples and ice water. It was a jug of water, not spa water. For a Hyatt, I would have expected better. We wouldn’t recommend visiting unless upgrades were made.

Jun 05, 2024

I highly recommend Julie. As someone on the spectrum (ASD), a massage can be a difficult concept. Her professionalism and knowledge of the right questions to ask made the experience great. I had a wonderful time.

Jun 05, 2024

excellent space. We were able to enjoy the whole day at the hotel.

May 05, 2024

Amazing

May 05, 2024

Great spa had a wonderful time

May 05, 2024

No steam room . ( doesn’t work) no sauna .

May 05, 2024

The spa allow access to a private pool space which was nice, though its location puts you in complete shade with to sun at 3pm and it gets cold. The steam room was closed for construction during my time there. There is nothing to freshen up or get ready in the locker room. Like nothing but hand soap and paper towels. I had a pedicure and it was alright, nothing special at all. I let her know that my cuticles and nails were most important and the cuticles were still barely pushed back and hardly any filing was done. The massage was lack luster and rushed. I paid extra to have the fast drying polish and it had no shine to it and maybe needed a second coat of the top coat because it was almost matte. It also didn’t cover my entire nail so the shape looks warped. I had to soak my feet later in the evening to get the polish off my skin around the nail too. I was also taken back almost twenty minutes after my appointment. The service should have been fifty minutes and I was done in about half an hour. Aside from the time in the pool area, I would have been better going to a common nail salon. This wasn’t like other spa pedicure experiences.

Apr 05, 2024

It was a pretty good visit because my massage therapist was phenomenal. Kimberly does a great job and deserves a raise. I got the Blue Eucalyptus energizing massage with hot stones. I routinely get massages for headache relief, and this was in my top 5 best massages. The steam room was out of order, and I would recommend they get a dry sauna. Would return for a massage.

Apr 05, 2024

It was ok, steam room was out of service, the drying nail equipment too and one of the jacuzzis.It seems they need to take care of the place better. No snacks were available for guests.

Mar 05, 2024

Karen was incredible. I've suffered from tension headaches, migraines, back and shoulder pain, etc for years. This is the most relief I've had upon leaving any other spa!

Mar 05, 2024

These guys are excellent. Professional, pleasant, good massage services, steam room, Jacuzzi, locker rooms spotless. The cascade semi private pools for spa guests are beautiful. Pricing is fair considering it includes use of facilities, pools, and parking validation

Mar 05, 2024

Wanted to get a couple’s massages for our 16th wedding anniversary. I have checked the reviews of few Spa/Massage places near Orange County Convention Center Orlando and decided to book with them. Spa is located conveniently near the main lobby. Definitely recommend arriving an hour or 45mins before your appointment. It’s a little walk from the parking garage and hotel is huge. After going there and receiving the service, I am glad we picked this place. They provide us with private lockers, robe, shoes, and every inch of this space was super and beautiful decorated. Our massage technician were experienced and provided us with right amount of pressure. After an hour massage session we were given the choice to hang around to use the hot tub and other amenitie. I highly recommend to try this Spa for an high end five star experience.

Feb 05, 2024

Best massage I have ever had. The pool at the spa was way too hot especially since we’re in the middle of a heatwave

Feb 05, 2024

Called front desk multiple times and are allowing rude guests to use the spa as a social club drinks and hot tub gossiping loudly does not allow for a relaxing spa area. Would not recommend as management doesn't care.

Feb 05, 2024

Excellent service and ambiance.

Feb 05, 2024

Great couples massage. Some questions with the cleanliness of the grotto. Cigarette butts and no shade in that area. Main pool extremely busy so couldn't enjoy that but locker room had hot tub, steam room, and very clean shower. Overall good experience.

Feb 05, 2024

Likely the best spa in orlando

Feb 05, 2024

My sister and I went here for a little pampering on a quick getaway after a very stressful year. Kimberly and Matt were magical! The massages were top notch, everyone was helpful and kind and the spa was the perfect place to spend the afternoon relaxing before we headed to the airport for our flights. Thanks for a wonderful and much needed day of rest and rejuvenation! We plan to visit whenever we are in Orlando and highly recommend to all!

Feb 05, 2024

Was a good massage 💆‍♀️

Feb 05, 2024

Brenda was my nail artist and she did such an amazing job! I originally had a different style in mind but she couldn’t do it because of the missing equipment in the spa. So instead she worked with me on a new design that was even better than what I originally wanted. I’m so, so happy with my nails! My only regret is not being local to Orlando and not being able to work with her again. Highly recommend this spa! The receptionists were also so kind.

Feb 05, 2024

Excellent service. The lemongrass body scrub is the best!!

Feb 05, 2024

Great spa!

Feb 05, 2024

It was so nice and relaxing. I need to go again sometime when I can enjoy pool or hot tub

Feb 05, 2024

My fiancé and I had a wonderful experience getting a couples massage on my birthday. They do a lot to ensure you get the full pampered experience. Angie and Julie were both amazing. They give a very nice Florida resident discount if you ask - and even gave me a kind birthday gift! We will definitely be returning! Thank you everyone for a wonderful experience!

Feb 05, 2024

Overall enjoyed the experience. We did a couples massage with Dorta and Giovanni. They did a great job. We started on time, communicated well, hit the pressure points and stretched us out. One of the better massages we have had. We didn't utilize the additional amenities because we had plans, but I did check them out there were plenty of towels, water and it seemed clean and quiet.

Feb 05, 2024

This is such a perfect spa. We came here during a birthday trip to Orlando. The amenities were perfect, and the massages were so relaxing. They validate parking and the restaurants by the pool were a bonus🤗

Feb 05, 2024

This spa is very pricey. If you're looking for a great massage I recommend going somewhere else for a better price. They do wonderful here, but you really come here for the amenities not just a massage. They provide you with robes, sandals, a lockable locker, towels, & drinks. The female & male locker rooms are separated. That's where the sauna, hot tub, & showers are. You have the option to be dressed or not in those areas. The coed spots are the outdoor hot tubs that look like hot springs, the waiting room, & the couples massage. It was a small space & raining, so I spent a ton of money for a couples retreat & essentially just sat in a shared room with other people waiting for our massage. The outside was closed due to weather & everything else I had to do separately from my partner. I've visited here as a singleton during conference week because it's directly across from the convention center. My recommendation is to go alone for a refresh during whatever you have going on at the convention center. The staff is exceptional & location beautiful.

Feb 05, 2024

Treated the Mrs. before lunch. Service was good for a reasonable price. She had the Espresso Mud Bath and did the intro to Reflexology. She did mention her masseuse being a bit talkative but was very pleased with the access to the additional spa amenities.