Ulta Beauty

Jan 15, 2025

I love your wonderful service & selection. I purchased Gucci Flora orchid.

Jan 05, 2025

Excellent customer service

Jan 05, 2025

Find what I need everytime!@

Jan 05, 2025

I was in this location the other day and had the best experience with Misty! I am newer to the makeup world and have been struggling with a good makeup remover that won't irritate my skin. She truly listened to me and was so knowledgeable. The products that she suggested worked so much better and were very affordable. She made the overall shopping experience enjoyable. I will definitely be back to this location. Thanks Misty!!

Jan 05, 2025

Quite alot of selections.

Jan 05, 2025

Rarely have any bad experiences here. Everyone is always super helpful and will take you to the product. You were looking forward to give you all the information you need. They are so knowledgeable. I will forever come here.

Jan 05, 2025

The staff is helpful. The store is confusingly laid out.

Jan 05, 2025

❤️

Dec 05, 2024

Clean and stocked up store, but the employees were very selective on who they helped out. I had a couple of questions about products but couldn't get help.

Dec 05, 2024

This place lost alot if appeal now that you can't smell the fragrances because they are locked up

Nov 05, 2024

Great customer service! Wonderful selection of brands and products! The only reason I took away a star is because they are frequently out of stock on a lot of things.

Nov 05, 2024

I love this store! Customer service is on point and they always have what I need!

Nov 05, 2024

Knowledgeable, friendly, and enthusiastic staff. Welcoming when walking in. Help me find what I was looking for quickly.

Nov 05, 2024

The employees treat you like trash here.

Nov 05, 2024

The staff lacks motivation and needs an attitude adjustment. Asking a question is just way to much for the staff at this location. Thanks Ashley, I will never shop there again!

Nov 05, 2024

What a bizarre experience. I was followed around by a girl with black hair and tattoos on her neck with a nose ring. She was incredibly annoying with unsolicited advice. I couldn't even look around without her coming up to me multiple times to tell me about some product I wasn't looking for! I wouldn't take her advice even if I had a gun to my head. Her makeup was awful and I told her I used a certain kind of product she had no clue what it was and was commenting to buy some crap from Dior or Murad. You do not understand natural products and it's very aggravating!

Oct 05, 2024

Extremely helpful and welcoming team. Made mobile pick up super simple and efficient

Oct 05, 2024

It's so hot in there but great service

Oct 05, 2024

My experience working at Ulta on Southgate Road was, unfortunately, marred by an incredibly difficult and unprofessional manager, Blanche Elliot. From the very beginning, she made my time there incredibly challenging. She constantly criticized my wardrobe, even when I meticulously adhered to the company's dress code, nitpicking the shades of colors I wore and forcing me to buy a whole new wardrobe just to appease her unreasonable demands. To make matters worse, I was promised at least 25 hours a week during the interview. However, I was lucky to even get 6 hours a week. When I inquired about this discrepancy, Blanche blatantly lied and claimed that I had missed shifts without notice. This was absolutely untrue; the only time I missed work was the week I started due to my mother's passing, which she was aware of and seemed understanding about at the time. It became clear she was using this against me to justify the lack of hours. Why hire so many employees if there weren't enough hours to give everyone a decent schedule? And why lie about the hours in the interview if they had no intention of following through? The lack of proper training only added to the stress. Instead of providing guidance and support, I was simply thrown onto the sales floor and expected to know everything. When I inevitably had questions or needed help, I often faced attitude and annoyance from colleagues who seemed resentful of my inexperience. It was my first sales job, especially one focused on beauty, and I felt completely lost without any proper instruction on products or sales techniques. The pressure to push credit cards on every customer, regardless of their interest, created an uncomfortable and awkward dynamic with shoppers. Additionally, strict rules about payment methods, where I couldn't even inquire about their preferred method unless they explicitly stated it, further added to the rigid and unpleasant atmosphere. However, the most detrimental aspect of my experience was Blanche's consistently disrespectful attitude towards all employees. She treated us as if we were beneath her, never showing any genuine respect or appreciation for our efforts. Her constant negativity and demeaning remarks created a toxic work environment that left everyone feeling demoralized and undervalued. Ultimately, I had to make the difficult decision to quit after only a short time due to Blanche's mistreatment. Her false accusations, constant criticism, and overall hostile demeanor left me in tears on multiple occasions. I've never experienced such unprofessional behavior from a manager before, and it deeply impacted my confidence and well-being. I would strongly advise anyone considering employment at this Ulta location, particularly under Blanche's management, to reconsider. The lack of support, toxic environment, and blatant disrespect make it an incredibly unpleasant and demoralizing place to work. I sincerely hope that Ulta addresses these issues and takes steps to improve the experience for their employees, as no one deserves to be treated in such a manner.

Sep 05, 2024

I came with my wife after a long day of work to SPEND MONEY not STEAL. She has never been at the store so she took time looking around trying to find what she need it . Her and I were constantly watched by a guy that work there as if we were stealing. That’s not right. We were at the store for less then 5 min and watch for aleast 4 min..

Sep 05, 2024

Irene helped me with a foundation color match and eye brow pencil purchase. She was very professional and knew exactly what products to suggest. I will definitely visit this location again.

Aug 05, 2024

Muy bien

Jul 05, 2024

Devon was extremely helpful, efficient and kind. Thank you for your help today. Love all my products.😊

Jul 05, 2024

I don't use Ulta products, but my wife loves them, so I recommend it!

Jul 05, 2024

Love the products and the customer service is the best

Jul 05, 2024

My mother in-law went in today for a hair cut by Adrianna today and she had NO experience cutting hair she had told us she been cutting for a long time now and then she had switch it up on us half way threw the hair cut saying she been cutting for a year now. On top of all that she had cut my mother in-law 3 times on the neck!!! Ulta shouldn’t be hiring people that can’t do their job!!! Here a picture of what she wanted and what she got 🤦🏽‍♀️😡😡😡

Jun 05, 2024

Love this place! There is always someone there to help!

Jun 05, 2024

Maddy helped me out she’s great !!! Recommend great products for my dry skin and damaged hair. Can’t wait to test them out!

Jun 05, 2024

😀