Ulta Beauty

Jan 06, 2025

Awful. Went for a make up lesson, the girl didn’t listen to what I was asking for at all, natural make up. She put 3inch thick foundation on my face the wrong color. Her hands smelled like cigarettes and she’s touching my face. Gross. Go somewhere else.

Jan 06, 2025

There were makeup pallets broken up on the floor. Lots of makeup was out of stock or at least not stocked on the shelf. It wasn't very busy despite it being a Saturday in December. There were only 2 people in line ahead of me when I went to check out, but the employees seemed overwhelmed.

Nov 06, 2024

Helpful knowledgeable staff. Reasonably priced items. Clean store

Oct 06, 2024

The salon girls did a fantastic job for my wedding day! We had them do formal hair and makeup for myself, my bridesmaids, moms, and sisters. The hair was so beautiful and matched our inspiration exactly and the makeup was gorgeous! Thank you so much for making our wedding day so special and having so much fun in the morning! Our looks lasted the entire day, even when dancing the night away! A special thank you to Megan for reassuring my style choices and giving masterful recommendations to perfect my bridal look.

Aug 06, 2024

I checked out with my coupon but they said they did apply discount but they didn't.

Jun 06, 2024

Stephanie was fantastic on shade matching for my friend and I. She was the only one who came up to us and asked if we needed help, not only did she help us she also educated us about our undertones and different foundations she recommended. Made our visit fast and efficient :)

Apr 06, 2024

Lexi one of the rudest person I have a encounter lately.

Mar 06, 2024

i’ve been sick at home and i ran out of foundation so i asked my boyfriend to pick some up for me. i chose around 5 different foundations, but they had none of them so my boyfriend went around searching the store over an hour until he could find my shade in stock. the whole time the staff kept following him around the store and talking to him because they probably thought he was stealing, but he was just a confused man in a makeup store. he was telling me how the staff following him around in each aisle was making him very anxious and overall made him feel uncomfortable. i do not understand that because he doesn’t fit into the demographic of someone who would wear makeup, they’d follow him around like he was a criminal. he even told them that he was getting makeup for his girlfriend but they followed him around the store nonetheless.

Feb 06, 2024

*This review is for the salon at Ulta. I absolutely love that Ulta has a salon, and I love the cosmetologist Megan and everything she did for me and my family. Last weekend, I got my hair trimmed and a full-head of foils. It turned out amazing. Then this weekend, my son got his hair cut, and my 8 month old baby got her ears pierced. We came in with no pictures and just a kind-of idea of what I wanted, and she freaking killed it! We couldn't be happier! She did such an amazing job piercing my baby's ears. She barely cried for maybe 30 seconds and was over it, and they look great! I highly recommend Megan to everyone!

Feb 06, 2024

Always a great experience here. Saige was wonderful.

Feb 06, 2024

Awful employees

Feb 06, 2024

I came up at 7:55 and the doors were locked even when they said they were open till 8. When I knocked on the window to see if I could come in to just buy 1 item (would have taken me 2 minutes) the lady inside physically shooed me away and mouthed were closed…. People just don’t know common courtesy these days and it’s really sad.

Feb 06, 2024

I had to ask someone to help me. She couldn’t find anyone else to help. So she ended up being the one to “match my foundation”. She acted like I was unconvincing her to match me to a higher end makeup brand. She shades didn’t match and most of the foundations and concealers were out of stock. I ended up returning my online order instead of exchanging for my correct shades. Don’t waste your time here. I’ll try a different Ulta store.

Feb 06, 2024

Needed a refresh and had a makeup tutorial with Megan. Loved her, she was friendly and knowledgeable. Her own makeup was gorgeous so I knew I was in good hands. She took care in grabbing an array of products that she thought would be best on me. She would do a step with me watching then have me try on my own. I ended up learning new tricks and found a new foundation and a few other things I really like. She offered to help me find every product I had interest in and there was zero pressure to have to buy anything. Great store, enjoyed shopping after my appointment. Thanks for the great experience Megan!

Feb 06, 2024

On Tuesday September 5th, my daughter had an appointment for a wax upper lip service at 11:40. We had to wait for 25 minutes before Connie was able to assist us. The first thing I noticed was that she was chewing gum, which is extremely unprofessional! She applied the wax and stripped the area as expected. She gave my daughter a mirror to see if she missed a spot. Unfortunately she missed multiple spots on both sides of her face. So she began the process all over again. When she was done, she sprayed POREfessional setting spray to "refresh her skin". My daughter asked for the keys to the car and I proceeded to pay. When I saw my daughter's face, it was completely red. She also had a string of wax dangling from her upper lip, and was in excruciating pain. I went back into the store and spoke to the manager named Lexy. Her response was "I appreciate your feedback". I was so concerned about my daughter, that I did not react to her lack of empathy. I went back to the car, looked at her face, then went back into the store to ask Lexy what I could do to help with the pain. She said I could give her an ice pack. I don't randomly carry one in the car. So we left very angry. The same day, my daughter called Ulta's customer service number to file a complaint. She was told that a district manager would call within 48 hours. She spoke with Sage, the Services Manager. She agreed that Lexy should have handled it better and offered us a refund. I feel they could have done more than just refund $14. My daughter has an account with ulta, and is a loyal customer. My yelp review has more details and 3 photos of the incident if you are interested to see. Ultimately, this was a horrible experience. We will NEVER go there again.

Feb 06, 2024

Over priced makeup that is the same thing as Walmart.

Feb 06, 2024

Smells good

Feb 06, 2024

This is me and my girlfriend’s favorite ulta location to go to! It’s huge and the staff, manager, and district manager were so friendly today. Recommend to all!

Feb 06, 2024

This review is for Connie the brow stylist at ulta, first of all she is one of the sweetest associates there and is very easy to talk to. She is very good at listening to what you want and makes sure to show you what she would be doing before she would start doing it, I will never get my brows done by anyone else! Go check Connie out she deserves it!

Feb 06, 2024

This review is for Megan in the Salon— she pierced my 5 month olds ears today and she was AMAZING! She was super knowledgeable and quick! Everything was sterile and the gun they used doesn’t click like the old school ones. Super happy with the whole experience. ♥️

Feb 06, 2023

Fantastic staff at this location. Very knowledgeable about the stock. Friendly, polite.

Feb 06, 2023

Awesome Place

Feb 06, 2023

Service is always great. I just hate that some Ultas have one product and then a different Ulta in the same town has another. It's really kind of annoying, to be honest. But overall, it's a great place to shop for beauty supplies.

Feb 06, 2023

This isn't the first time I've been treated rudely in this store. Maybe because I'm not dressed up or on my way back from skiing. Regardless I'm a customer with money to spend. No sincere greeting. One girl who obviously worked there, I asked if she did, and she just stared at me without responding. I finally said never mind. I'll spend that $200 somewhere else today and won't be returning.

Feb 06, 2023

This was probably the largest Ulta I have ever been in. It was clean. We found what we went to Ulta for.

Feb 06, 2023

Wonderful store, friendly and helpful employees, and a wide range of products.