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UPKEEP

5

4

3

2

1

4.7
(412 reviews)
Review highlights

"… . She’s also very kind and listens to what you want and gives good recommendations. The place always is squeaky clean, on time, and they have great deals. Highly …"

"The service in this place is really good and the staff is very friendly."

"Cynthia's vibe and energy is so beautiful, her work speaks for itself!"


Overview

Categories

Medical spa, Beauty salon, Facial spa

Appointments

Book appointment

Hours

Sunday

10:00 AM - 5:00 PM

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

10:00 AM - 5:00 PM


Reviews

Feb 01, 2025

I got my lips done with Annetta two ago & I have to say my experience was great. She listened to the goals I wanted to achieve and gave me exactly what I wanted. If you are looking for someone to get your lip filler done I definitely recommend you to go to Annetta!


Jan 29, 2025

Jessica was very professional and answered all my questions. She made me feel super comfortable. I am obsessed with the results!!


Jan 22, 2025

I had an amazing experience at Upkeep Medspa with Harry! He gave me a half syringe of Restylane Kysse for a super natural look, and I absolutely loved the results. Harry is so skilled and made sure everything looked balanced and subtle, exactly what I wanted. Even though I have a pretty low pain tolerance, the procedure was much easier than I expected—it felt no worse than a quick shot at the doctor’s office. The whole experience was professional and comfortable. Highly recommend Harry and the team at Upkeep Medspa!


Jan 15, 2025

Is anyone else having issues with their lip fillers? I’ve been to this place 3-4 times already and in less than a week my lip fillers has completely dissolved each time.


Jan 08, 2025

Harry is THE BEST person and I wholefully trust him and his judgement. I’ve never been disappointed after an appointment with Harry. Thank you SO much!!!! He is the best.


Jan 05, 2025

Annetta and harry are the best! My go to Botox and filler med spa <3


Jan 05, 2025

Annetta has been the best! Highly recommend Upkeep, the best Botox deals around, I recommend all my friends to go here.


Jan 05, 2025

I got lip fillers and Nicole was amazing with guiding me through the process. She walked through my needs and also showed some sample photos of results of people with similar shapes. Will be coming back for sure!


Jan 05, 2025

I had such a great experience at UpKeep with Annetta. She made me feel so comfortable. Talked me through everything before moving forward. I definitely will be back!


Jan 05, 2025

I have been coming here for a year now and Naz is the best. She is so kind and sweet and she always takes her time to explain what’s best for you. I highly recommend her


Jan 05, 2025

I went to Upkeep for years, and it’s been a rollercoaster of experiences. While there were some good moments, there were far too many bad ones. They’re inconsistent and often downplay their mistakes, even when things go wrong like ending up with asymmetrical and droopy eyebrows or, worse, not being able to smile due to incorrect Botox placement. The management team is the worst to deal with unwilling to understand, address concerns, or make things right. Overall, it’s just not worth it. I highly recommend going elsewhere for a more comfortable and consistent experience.


Jan 05, 2025

Jessica is my favorite nurse. She definitely knows what she does. I wish I could give her 10 stars. Plus front desk is amazing in downtown location. I don’t like the upper east location so much.


Jan 05, 2025

Naz is the best!


Dec 05, 2024

Annetta did an amazing job! Really quick and easy process, she answered my concerns and questions and made me feel at ease.


Dec 05, 2024

Annetta is amazing! She was so kind, quick, informative, and overall such a great experience at Upkeep.


Dec 05, 2024

Annetta was quick and nice! She made me feel comfortable immediately!


Dec 05, 2024

I had a very easy and nice time with Annetta, who helped me find the best treatment for my goals!


Dec 05, 2024

Janet here is amazing! It was my first time getting lip filler and she listened to exactly what I wanted and delivered! So glad I found her will not be trusting anyone else with my lips


Dec 05, 2024

The best location! Nicest and most professional staff


Dec 05, 2024

Upkeep has been the only place I’ve gotten lipfillers! From my first time until now. Although throughout the years I changed injectors. This has been my worst experience! I came back for a quick lip and tried a new filler and injector. After a month my lips still have a “divet” and it is so obvious. I didn’t leave satisfied like my prior times. All the injector suggested was continued massage. Upon reading the injector was suppose to refill that area that is left “botched” because of her injecting technique or choice of filler the lips look uneven because of this dent on the lower lip. I don’t recommend this place anymore. Now I’m back to researching real injectors to help with the botched lip.


Dec 05, 2024

filler and botox experience was awesome!


Dec 05, 2024

10/10 made the experience comfortable and results are great!


Dec 05, 2024

Annetta did an incredible job for my first time lip injection! Would recommend her to anyone and will be going back to her again! Everyone at the office is lovely


Dec 05, 2024

Annetta was so great! Very gentle, kind and informative. 100% recommend!!


Dec 05, 2024

Delaney was so good and thorough—I’m very happy with my results and definitely coming back soon!


Dec 05, 2024

I had an amazing experience with Annetta. She was incredibly professional, attentive, and made me feel so comfortable throughout the process. I absolutely love how my lips turned out natural, and exactly what I wanted.


Dec 05, 2024

I love it here! The best injectors. I highly recommend this location and I recommend seeing Annetta!


Dec 05, 2024

Upkeep is so good!! I’ve gotten several facials there (hydra and carbon) and my skin looks and feels so great after. Botox has always been good. And staff is super friendly and helpful!!


Nov 05, 2024

First time visiting Upkeep and I’m obsessed! Harry was so knowledgeable and made me feel so comfortable. Can’t wait to come back for more!!


Oct 05, 2024

I had an amazing experience with injector Jessica! She’s so knowledgeable and helpful in my decision on what brand of lip filler would be more beneficial for me. I absolutely love her honesty and my results ♡


Oct 05, 2024

I was looking for a new place for all my Botox injection needs. I do a lot of television work in New York and LA I found upkeep I made an appointment. I travel a lot, so I'm only in town for a week they sent me three notices, reminding me On day of I showed up early for one of the first appointments and nobody was there to greet me. Had to reschedule it for later today went back. Had Botox done long story it didn't do anything I've had Botox many many times, but I had had it for a while and there was just no reaction. It took about three weeks and my skin seem to smooth out for about 48 hours and that was it that I went in for a PRP hair. I was told they rarely do it there because people want more frequent and faster results 6 weeks later I went back and made an appointment for them to look at my Botox treatment and see that nothing has changed. They told me they don't know why and that if I wanted the PRP to work I should do it another 3 to 4 times at $600 apiece and they said goodbye i've heard of Botox being cut with water or other chemicals lately I'm not sure what happened but there was four to $500 with a Botox put only in one area of my head and there was no results whatsoever that has never happened before. Nothing they can do. Waste of almost $1000. Thx


Oct 05, 2024

If you’re big on customer service like I am, this place probably won’t cut it for you. And just to be clear, I’m not talking about the injector—they were super professional, kind, and caring. It’s the lackluster and unprofessional front desk. The energy matched my phone call with them so my fault for ignoring the red flag. They get the job done, but I’ll be trying my luck elsewhere in the future. Also just read a similar review where the owner responded about how ‘customer service is extremely important.’ Clearly, not much has changed… so idk about that.


Oct 05, 2024

Jess is absolutely amazing and I trust her implicitly. I always know I’m in the best hands when I see her. She takes the time to answer any questions and talk through everything, and she always knows exactly what I’m looking for. I couldn’t reccomend her enough!


Oct 05, 2024

Jessica is an awesome injector. She didn’t push me to over do anything and she did a perfect job with my injections. The prices here are also very reasonable compared to other med spas in manhattan. I will definitely be returning.


Sep 05, 2024

Always love Upkeep! Jeffry is amazing, and everyone I’ve seen at either location has been great.


Sep 05, 2024

Erena was super thoughtful and informative during the whole session. Definitely recommend her, she does amazing work!


Sep 05, 2024

I never post reviews but Delaney was amazing !! I was soooo nervous about getting lip filler the first time but she was super sweet and thoughtful, didn’t rush, and made sure I was happy with my results! Best ever thank you Delaney!!


Sep 05, 2024

I wish I could give this place 5 stars bc the injectors are truly awesome. But I always have a bad experience when I call the Greenwich office. The girls at the front desk aren’t so pleasing. They are not very helpful. Last time I called it felt like I was being rushed off the phone and their attitude was very dry.


Sep 05, 2024

Truly amazing !!!! Natural as I asked for Thank you Janet you are so sweet and professional