VIO Med Spa

Feb 05, 2025

Grace is really nice and good at her job. She makes you feel very comfortable.

Feb 05, 2025

Anna made my first time facial a great experience. My skin feels so fresh and hydrated and is glowing. I purchased a monthly membership afterwards and am looking forward to my next facial.

Feb 05, 2025

Anna provided excellent service as did the reception staff. This was my first visit but will not be my last. I was very pleased with the facility and staff.

Feb 02, 2025

Great consultation! I will be retuning to receive services!

Feb 01, 2025

It have an excellent service, and I like the results I saw in myself. I highly recommend it.

Jan 23, 2025

I had the best experience! My injector Anna was so informative, patient and answered ALL of my questions. She explained to me exactly what she wanted to do and why. She gave me several options to achieve my goals and set realistic expectation's. I believe that finding your “person” for these types of services are crucial! Investing in yourself is the best thing you can do but what’s even better is someone like Anna who invests her knowledge, time & expertise into her art & making you feel like a masterpiece ✨

Jan 09, 2025

Anna is the best injector I’ve ever had. She is so good at what she does. Beautiful clinic and front desk was very nice and friendly.

Jan 09, 2025

Great space, welcoming staff, and sufficient with time management!

Jan 06, 2025

Excelente atención. 100% recomendados.

Jan 06, 2025

I called because I never had a facial before, and they saw me right away. I had a consultation with Ginger and then booked my facial for that same afternoon. Meanwhile, I saw they offer HRT and booked a consult with Yvette that day as well. She was so helpful, and not pushy at all. She was very knowledgeable and I felt comfortable going forward with treatment. I received my HRT that same day - no pain!! Ginger was so helpful with my facial and skin products as well. I left with a membership and will definitely be retuning for my monthly facials and maybe more.

Jan 06, 2025

Loved Anna!

Jan 06, 2025

My esthetician, Anna, gave me the Signature facial. She was friendly and professional. It was the best facial I have ever had. I felt so relaxed after it was completed, and my skin is still very hydrated two days later.

Jan 06, 2025

To begin, I would like to emphasize that the individuals within this establishment are genuinely polite and commendable. However, it is crucial for me to provide an honest and transparent account of my experience to assist others seeking a reliable review. This review is for people seeking facial and other injectables. Yvett :Exemplifies a person who exudes confidence and expertise; however, she lacks the necessary talent and does not possess a keen aesthetic eye. With less than five years of experience as an injector, her work reflects this in its outcome. One has the highest probability to encounter issues such as lumps, unevenness, unnatural look and vascular occlusions of all the injectors. If one desires a high-risk treatment reminiscent of poorly executed ‘Hollywood look’ ..she is your girl . She also does hormonal therapy however i cannot comment on her proficiency in that . If it’s anything like her injectables, proceeded with caution . She often presents herself as knowledgeable will converse with you confidently holding a tablet , but it is evident that she is still in a learning phase. Caution is advisable when considering her services, as she excels at establishing rapport which may distract from her incompetence. Devin : stands out due to his objectivity and awareness of his limitations. This trait is very important in an injector .He refrains from undertaking procedures outside of his expertise and prioritizes the well-being of his clients. He demonstrates prudence and utilizes applications that objectively assess the necessary treatments. Not very many injectors like this exist, however, his over caution and lack of variance might limit what he can offer. Anne: possesses the most experience among the staff, evident through her technique, which is largely painless and rarely results in bruising or other complications. However, her approach to facial treatments tends to be less conservative, which may influence your decision regarding her services. Visually, you can tell she suffers from “injection fatigue”-when being in the business too long has distorted her view of what is natural looking. However with guidance and a clear plan ,I believe she could be the most reliable. Brittney : is exceedingly kind and sweet yet her inability to accurately pronounce certain ingredients she is recommending undermined my confidence in her treatment capabilities. I believe one should possess a strong knowledge of what one is selling. Regarding management: the establishment appears disorganized and lacks cohesiveness. They do not have readily available pricing information, often presenting a seemingly improvised approach. Additionally, they do not offer pricing for filler dissolutions. It will be a surprise at the end of the treatment. The policy of not allowing the purchase of half a syringe of filler is unfavorable for customers, as it forces them to pay for a full treatment even when very minimal product is required. Furthermore, the availability of essential products and local anesthetics is inconsistent, leading to potential mismatches with client needs. Their inventory is haphazard. It seems they do not have a on-site manager and injectors are responsible for keeping up with inventory? Personally I would recommend exploring other options in Memphis before considering this establishment. While I acknowledge the personal kindness of all the staff, my professional evaluation results in a score of 2/10.

Jan 06, 2025

Wonderful experience

Jan 06, 2025

Yvette was literally amazing ~ she is so gentle and has the most perfect touch! She made me feel so comfortable and she truly listened to what my concerns and my expectations were! I was nervous and she totally put me at ease! I loved my entire experience V/O Med Spa is one for the books~ everyone is so kind! This was just the best treat to my day 🩷

Dec 06, 2024

10/10 would recommend! My Botox has never looked so good and lasted so long!!

Dec 06, 2024

A last-minute decision to go for a consultation and my choice was great! The staff was very friendly and accommodating. They listened to my question and gave me options that allowed me to make an informed decision. It was a very professional, well run office. I felt very comfortable with the girls, both of them named Anna! The office was very clean and modern with a ' Zen feeling', which puts you at ease. The location is in an upper-end shopping center with plenty of parking available. It is easy to get in and out, as well. I would highly recommend this spa for any of your needs. You will be in good hands. What I have learned, sometimes your last-minute decisions can be your best!

Dec 06, 2024

Anna is the best!

Dec 06, 2024

I had a very good experience. Anna was very knowledgeable about the services being offered and she has a friendly personality..! My first visit was awesome. Looking forward to coming back.

Dec 06, 2024

I was extremely fun of this business until I had an unforeseen emergency to occur and had to reschedule my appointment for the same week. The agent told me my credit card would be charged $50. Then I reflected back on cancellations they made with me due to their aestheticians training events out of town. I got rescheduled 2x's, and it was not in their so-called policy of 24 hrs. I was called the day of my scheduled appointment that I was booked by mistake, because my aesthetician was out of town in training. The appointment was postponed to another date. Again, I was called back because the modified appointment could not be honored. Yvette is an exceptional NP, however, I am very disappointed about the treatment I received at V/O Med. Especially after making 3 referrals and changing my schedule to work them on their scheduling MISTAKE, but the same is not reciprocated.

Dec 06, 2024

LOVED my experience at VIO Med Spa. The staff was friendly and helpful, and my Esthetician was super-friendly and knowledgeable. She listened to my concerns and matched them with the best treatment plan for me. I left feeling more confident and beautiful. It was a great Christmas gift to myself and I will be back again!

Dec 06, 2024

Yvette is absolutely Phenomenal. She is very knowledgeable, professional and overall Exceptional Customer Service. I look forward to my procedure because I know I will be in Great hands. The receptionist was very pleasant and professional as well. I really felt Special from the time I walked through the door.

Nov 06, 2024

Being from Colorado and Florida where I had the best of the best skin care specialists and injector experts, I am so happy to have found Vio Med Spa and Yvette as my injector. Brittany does my facials and those 2 along with all the staff, are such a pleasure to work with. Great atmosphere, professional, elegant, kind and pure perfection.

Nov 06, 2024

Brittni was great but I could hear conversation from the lobby throughout my service.

Nov 06, 2024

Hands down always a great experience at Vio Med Spa Germantown. I always look forward to my hydrofacials with Anna. She is the best estitician and leaves my skin feeling rejuvenated and moisturized when I leave. She knows how to adjust my treatments to best fit my skin issues at the time. The entire team is just wonderful. Worth the membership for sure.

Nov 06, 2024

Poor service. Consult was for all services and they didn’t have the staff available for discussion on main topic. Told to come back next week when they have more time!!! What???? Update 2 days later: I did get a call from the owner who did offer to make this right and I was happy with my appt today.

Nov 06, 2024

This is my new home away from home! 👌🏾

Oct 06, 2024

Best facial ever! Go see my girl Brittni.

Oct 06, 2024

My experience was absolutely wonderful today. Brittni made me feel like a new woman. Kinsey and the whole crew is so attentive and supportive! I recommend the VIO Med Spa to anyone looking for a great experience .

Oct 06, 2024

This is such a cute place, it is an absolute vibe! It’s clean, everyone is so kind and professional. I am from out of state and I can confidently say that I feel like I am in good hands. My injector was Devin, such a sweetheart. I am sure everyone is just as good but I would recommend requesting him. He worked with me, heard all of my concerns and suggested a great plan. They just acquired a loyal customer. Thanks for everything!

Oct 06, 2024

Vio is the best! Kinslie is so pleasant and makes you feel right at home when you walk in. Devin is so trustworthy and I feel so comfortable getting injected by him especially since I’m kind of new to injectables. Highly recommend this place! 5 stars!! A+++