VIO Med Spa

Jan 22, 2025

Absolutely terrible, once they get your money they do not care about anything else. Tran the “nurse practitioner” is very unprofessional and does not know anything about customer service. I would 100% recommend the location in Vio Med Spa where they have an owner that actually cares about customer service and the health of customers.

Jan 05, 2025

Tran!!!!she is the best she helped lot to my sister about her treatment 🙏 definitely recommended she knows what’s she is doing

Oct 05, 2024

Front girl desks are very welcoming, environment clean and peaceful. Tran is an amazing injector!

Oct 05, 2024

So good

Oct 05, 2024

This is the best Med Spa in town! The front desk staff were very attentive and offered me beverages and snacks. The nurses and estheticians were very knowledgeable and answered any questions that I had. The spa is clean and very well organized, I will be visiting again very soon!

Oct 05, 2024

This medspa treats their clients like vips. Very good customer service and the nurse practitioner Tran is very good at what she does. I highly recommend this medspa.

Sep 05, 2024

Been to V/O 3 times now for injectables and they do an amazing job every time!! Definitely will continue to come see Tran, and the membership is such a good deal!

Sep 05, 2024

Best service ever. I got sculptra to help with my temple and cheek. Tran is the best injector with magic hands. She is so nice and gentle. All other staffs are also amazing. I’m so glad I found this place. Will recommend it to everyone

Sep 05, 2024

Front desk girls are fantastic, Genesis and Luisa, are so kind, sweet, and cordial . They are so helpful and knowledgeable. Really amazing ! Zhanna Is the best too. Love V/O best service, products, and prices in town.

Sep 05, 2024

Laysa is the best at facials! I love her. She knows her stuff! Great service and friendly staff.

Sep 05, 2024

Luisa was a great host!!! She offered coffee and water. Very professional and inviting business. My girlfriend was very comfortable with the different options she had.

Aug 05, 2024

Ask this corporate office to show you proof and lot number of where they buy their botox material and supplies. You should be careful of expired or knock off botox

Aug 05, 2024

Mala atención

Jul 05, 2024

I love this med spa! The staff is always so kind and makes you feel so special. They always have amazing specials and make sure to find you the max discounts possible!

Jul 05, 2024

OUTSTANDING

Jul 05, 2024

Very good ❤️

Jun 05, 2024

I came to this place today and the staff is really awesome! Zhanna and raylea is something else. They really care and are honest upfront. The deal that is going on now is really, really good! Don’t miss this opportunity to give yourself the gift of beauty. The place is nice and clean!!!!! Love it❤️!

Jun 05, 2024

Tran provide me with everything I needed she was friendly and helpful by answering all my questions I definitely recommend her

May 05, 2024

I love getting my facials done from this spa. All the girls are amazing and knowledgeable!!! I went to Sharime and Laysa for facials. The spa is very beautiful and upscale. I highly recommend this spa for your beauty needs.

May 05, 2024

LOOOOVED my experience!

May 05, 2024

The best Med Spa in Orlando! Great customer service, very clean, everyone is so helpful! Definitely recommend VIO Med Spa!

May 05, 2024

Wonderful experience at VIO Med Spa SoDo! Very kind and friendly staff, as well as clean and immaculate office. Tran Ghallager did an excellent job with my Botox! Cannot recommend this place enough.

Apr 05, 2024

Very clean and nice facility. My nurse practitioner was great, very personable and spent a lot of time explaining everything to me.

Mar 05, 2024

Love VIO med spa and the services they have to offer

Feb 05, 2024

Great service! Laysa did my VI peel and she explained everything and made me feel very comfortable through the whole service. I also did botox for TMJ disorder with Tran and she was also great. I'm afraid of needles and she really put me at ease. Super clean, super comfortable would 100% recommend.

Feb 05, 2024

I get both my filler and facials here and haven’t gone anywhere else since I’ve discovered this location. The customer service I received was exceptional and my new go-to location.

Feb 05, 2024

I have never had any service done EVER until I came here and WOW…I’m absolutely blown away by both my experience and results of my Hydrafacial! The girls are all so amazing, detailed and skilled! I’m now a dedicated facial girlie!!

Feb 05, 2024

I wanted to take a moment to share my experience at V/O Med Spa. The spa is clean. The ambiance is delightful, and I enjoyed the HydraFacial treatment during my first visit. However, I wanted to bring to your attention some challenges I've encountered with the recent experiences at V/O Med Spa. I've been a consistent customer of med spas and was excited to have one open closer to me. Unfortunately, I've faced a series of issues that have left me feeling quite disappointed. Following my HydraFacial at V/O Med Spa, I experienced an unexpected acne flare-up. I do NOT blame the HydraFacial. To address this, I opted for a VI peel purify with Precision Plus at V/O Med Spa. Surprisingly, I did NOT experience the typical peeling associated with this treatment. I mean I did not peel at all to the point I questioned if the peel was expired. I get this peel twice a year at my other med spa so I was used to extensive peeling. After discussing my concerns with the team, I was offered a discount on a signature facial and a free VI peel if no improvement or 50% off if there was improvement during my follow-up visit. There was a whole agreement written up. However, regarding the pricing structure for the signature facial. I've noticed that V/O Med Spa has a current promotion of half off the regular price for the signature facial at the med spa. So, I technically was not getting a deal for the mishap with the VI Peel not working. I spoke with the esthetician about pricing and was told they used an extra service during my appointment but I told her I had an upgrade credit added to my account due to V/O Med Spa canceling an appointment 30 minutes before the appointment. My esthetician was professional and did a great job on my facial. Recently, there has been a discrepancy regarding the agreed-upon deal, which has caused confusion and frustration. I went in, took pictures (no improvement btw), and was then quoted to purchase 2 VI peels for 30% off. That was not the original deal. For that, I had to walk away because it felt like a bait and switch especially when you add in the Morpheus situation. Morpheus Situation: The miscommunication around pricing for the Morpheus special, combined with challenges in providing my card information, has added to the overall sense of unease. The spa manager initially offered me "special deal" on Morpheus (written down) for only the owner seconds later mention the exact same Morpheus deal but cheaper by hundreds of dollars. I left and called back to give the front desk rep my card info over the phone, only for another rep to call a week later asking for my card info again. CRAZY. I was told that rep that originally took my info no longer works there. I just changed my card for security reasons. I understand that misunderstandings can occur, but it seems there might be some internal communication issues that need attention. I appreciate your understanding and assistance in addressing these concerns. Thank you for your time and attention.

Feb 05, 2024

Love this place! I have been back 3 times since they have opened and plan on being back many more. Corina is the best and always take care of me when I come in. Tran is also so knowledgeable with injecting! Love everyone here and would definitely recommend this place!

Feb 05, 2024

Med spa was amazing! Super professional and the establishment was beautifully set up to feel nice when you come in. I highly recommend coming here.

Feb 05, 2024

This place was awsome!Laysa was super helpful,super nice and very knowledgeable. Corina at the front desk was very nice.Got a hydrofacial and it was the best experience ever!Come here for Beauty and health needs! :)

Feb 05, 2024

Tran was awesome! Highly recommend this new spa in Sodo!!

Feb 05, 2024

If I could give a million stars I would! From the time you walk in to the time you leave, truely a world class experience! The staff is the absolute sweetest & so accommodating. I wish every business had this level of professionalism & kindness towards their clients. So so grateful I found my forever spa, I can’t wait to go back!

Feb 05, 2024

Laysa the esthetician was a Rockstar! Tran the Nurse Practitioner was a Rockstar! Staff is amazing and the products and pricing are awesome! Definitely will recommend V/O Med Spa!

Feb 05, 2024

everyone here is so nice and the level of care is amazing my favorite spot ive ever been to everyone needs to come to this location feels like home!!!