Viva La Med Spa-Old Town

Feb 05, 2025

I had found this medspa on tiktok/instagram and people were obsessed. So I booked a 4 person spa on a saturday because it was my besties birthday. They said they were able to take all 4 of us at 3pm. I will start off by saying when I called to book, the person on the phone was very dry. Didn't ask what the occasion was or the type of facials they offered or anything. It was like the girl on the phone was just there to collect her paycheck and hated her job. By the way, as you read this review, its going to sound like im attacking them but I'm not. Im just stating all the true facts. I told them I wanted to get a facial for all of us based on the scan. I wanted them to tailor the facial to whatever the scan is showing. So that could be dryness, oilyness, texture etc.. She told me on the phone that you can do a 30 min facial or a 1 hour facial for $120 and I said ill do the one hour facial and it comes with a mini massage. We walked in at 2:53pm and we all got registered into the system. Then I went ahead and got the scan first. My bestie went next. Then they said we gotta get you guys started in the rooms. We were like okay.. My other bestie and her mom didnt receive the scan because we were forced to go get our facials started because time is running out.. Keep in mind, I told them I wanted this facial to be tailored to whatever the scan is showing. So I go in the room first, she told me to take off my sweater and go under the blanket. Keep in mind, the time is now 3:15-3:20ish. My aesthetician was Lorena. By the way, the girl that did my scan was not Lorena which I thought was odd because I was telling her about my skin assuming she was gonna be my aesthetician. Also they printed out a sheet about my scan and all it did was sit on the chair underneath my coat in the room. She asked me what we are getting done today, I said a facial and told her that I have very sensitive skin and also currently have an allergic reaction on my cheekbones due to a new product I was using and my food allergies which is always a constant battle. I also told her that Im allergic to niacinamide so that she wouldn't use any of those products with that ingredient in it. She starts off with a thorough cleansing, then she did some sort of physical exfoliant, some sort of mask that was very spicy. While the mask was on, she did an amazing massage for like 10-15mins. She then took off my mask with some sort of cyro/cooling balls. Next was extractions on the nose with the sonic device and topped off with skincare. Keep in mind, she was silent the whole time til she was doing my extractions and started to ask me questions about when was the last time I had a facial. Also, there was no mirror handed to me so I can see my skin after the facial. By the way, today is the 5th day since the facial and I have a rash all over my face after this facial and I'm currently trying to repair it with a thick moisturizer with ceramides and possibly hydrocortisone cream soon. Fast foward to the end, I finished my facial and left the room at 4:03pm. First off, we were supposed to have an hour long facial. My bestie mom said she came out first and also some of the girls didnt even get a massage! The mom also said usually with facials, they have that steamer machine to steam the skin to get it ready to extract all the impurities out but they didnt do that. Some of us got LED mask and some didnt. Some of the aestheticians talked and some didn't. Some were told to take off the top and some said its optional to take off your top. Notice the very inconsistency. But wait, the best part is coming! My bestie aesthetician told her that apparently they (all 4 of the aestheticians) were all having a discussion on what kind of facial to give us because apparently when I booked this appointment, I didnt give the person on the phone "a specific type of facial". So they all agreed to give us a hydrating facial. LIKE WTF?! Did I not say for the million time that I wanted a facial to be tailored to the scan and what our skin needs based on it?! I don't recommend at all.

Feb 04, 2025

I had an great time at Viva! The staff were friendly, and my facial and laser treatments left my skin feeling and looking amazing. The place was super clean and had a great vibe. If you want to treat yourself, definitely check it out! 10/10 recommend, can't wait to go back!

Jan 29, 2025

Amazing experience, very professional, very informative, amazing deals. I highly recommend.

Jan 29, 2025

I don’t normally leave reviews but I had an amazing experience at Viva la Med Spa. I went in for under eye PRP, which went great, results were instantly visible. They also offered other complementaries like B12 shots and mini facials. But that is not all, from the moment I walked in, I felt welcomed and comfortable. The staff were incredibly accommodating, taking the time to answer all my questions and thoroughly explain every step of the process. They made thoughtful recommendations based on my specific needs, and it was clear they genuinely care about their clients' well-being. It’s refreshing to find a place where the staff is both knowledgeable and truly dedicated to providing personalized care. This will be my go to place from now on. Highly recommend!!

Jan 29, 2025

My recent visit to Viva La Med Spa was nothing short of remarkable, and I wholeheartedly give them five stars! Anneli, who greets you at the front desk, is an absolute delight. Her warm and bubbly personality creates a welcoming atmosphere from the moment you walk in. She not only efficiently handles administrative tasks but also takes the time to answer any questions and make you feel right at home as I was a little nervous going into it. I want to emphasize that when it comes to injectors, not all are created equal. At Viva La Med Spa, I had the privilege of receiving a filler treatment that exceeded all expectations. The injector's skill was evident in the incredible results I achieved, and I couldn't be happier with how I look and feel. They made sure I felt comfortable throughout the entire process, and I genuinely appreciated their professionalism. I must express my gratitude to Rachit, the owner of Viva La Med Spa. His dedication to his craft is apparent, and he takes a genuine interest in ensuring his clients' satisfaction. It's evident that he loves what he does!

Jan 29, 2025

Viva La Med Spa accommodated three friends wanting to be serviced together on a Saturday morning. They were so accommodating and welcoming. We all got facials and were impressed by the attentiveness and products used. I saw Lorainna and she was so wonderful and provided a relaxing experience tailored to my needs. I highly recommend this place.

Jan 22, 2025

Awesome place! Excellent service, lovely staff and amazing atmosphere. Amaris and Colleen gave me the best laser hair removal. They were great!

Jan 08, 2025

Love viva la med! Everyone was super helpful and friendly. Will definitely recommend to all my friends 😊

Jan 08, 2025

i start spa

Jan 05, 2025

Amazing estheticians and nurses. Lovely place, cozy and welcoming! LOVEEEE

Jan 05, 2025

An amazing experience! I truly recommend this place because it not only enhances your appearance but also leaves you feeling refreshed and renewed.

Jan 05, 2025

Edit: i was contacted by the manager and was able to resolve the situation. The lady at the front desk was really nice so I’ll give it that. But honestly that was the only good thing. The two ladies that did my wax made no effort to talk to me. No small talk nothing. Even when I tried to engage it was very minimal conversation back. One girl just kept looking at her phone. It was a very awkward session. The worst part was then they did my wax I noticed they missed the inside of my thighs. Now mind you I was getting a full leg wax. I asked them oh can you remove this. They said sure. I later found out they charged me for a bikini wax. How did the inside of thighs became bikini. They didn’t even tell me that it was going to charge extra. I found out when I went to check out. I still don’t understand How inner thighs become bikini and to not even tell me that they’re going to charge me extra for it. Honestly Insane.

Jan 05, 2025

I got a facial with Shane and LET ME TELL YOU SHE’S AMAZING!! From the very front desk to the estheticians very attentive and super welcoming. 🫶🏻

Jan 05, 2025

I had such an amazing experience here!! I used a Groupon, and upon arrival they immediately gave me a gift bag with chapstick and gold under eye patches. They offered me champagne and other treats ;) The 45 minute Zoom teeth whitening was one of the best I’ve ever had. Comfortable, effective, and limited sensitivity. Finally, I got 3 free treatments since it was my first time there and a free skin analysis face scan. This place is super awesome and worth it.

Jan 05, 2025

I’ve had multiple hydrafacials with Justyna and I leave impressed every time! Her expertise and care make each experience exceptional.

Dec 05, 2024

Excellent freebies for new clients. Beautiful environment with tea and snacks. My skin takes time to absorb creams but hours later my skin looked phenomenal after the 30 min dermafuse facial! I already looked 10 years younger so it was surprising how much more youthful I looked. I had doll baby skin! Definetely try the skin analysis machine. Only thing missing is massage :(

Dec 05, 2024

Excellent service and I highly recommend Nurse Haejin! She was very knowledgable and explained the entire procedure, pain level, prognosis, and possible side effects. I initially went just for a consultation, but I ended up getting treatment the same day and the results turned out great.

Dec 05, 2024

Great place! So accommodating and well-managed. Every service i've had here has been excellent. Manar is the absolute best!

Dec 05, 2024

I had gotten my Botox and lip fillers done here. The nurses are super sweet and the vibe of this medspa is so calm. Makes me feel at peace here.

Dec 05, 2024

I went to Viva La Med Spa for teeth whitening with no expectations, but WOW—I’m officially a new, loyal client! The experience was fantastic, and I absolutely love the results. It was completely painless (a first for me!), and their service was outstanding. The team is incredibly kind, welcoming, and genuinely makes you feel like they’re happy to have you there. Highly recommend!

Dec 05, 2024

Lorena was the best. Ever.

Dec 05, 2024

Love Viva! Great staff, Pup friendly and amazing vibes to unwind and beautify! ☺️ definitely recommend 10/10

Dec 05, 2024

The best med spa in the whole world. Cannot recommend this place enough. Will only go here for as long as I’m in Chicago!

Dec 05, 2024

The most welcoming med spa with the best staff— the owner is so kind, and everyone is so happy to be a part of Viva!! You feel right at home from the moment you walk in. Highly recommend doing the skin analysis and taking advantage of their monthly membership, such a great deal!!

Dec 05, 2024

The only person I get any treatments from is Nurse Haejin. She actually listens to you and make personalized recommendations. Haejin also has the lightest touch ever. She truly knows what she's doing! I am SO grateful for her knowledge and care. Thanks, Haejin!

Dec 05, 2024

Love the staff! They’re all very kind, attentive and welcoming. Will def be returning asap!!

Nov 05, 2024

Excellent service!! Would trust them with all my skin related needs. Highly recommend the monthly membership

Nov 05, 2024

I cannot say enough great things about Viva La Med Spa. From the moment I walked in, I felt completely welcomed. The owner is genuinely kind which is so refreshing! I absolutely love Karena for her thoughtful recommendations to treat my current rosacea/acne. I noticed an immediate difference with the Aerolase and I am looking forward to seeing the results from the BioRePeel. You definitely have a devoted member from here on out!

Nov 05, 2024

I had an amazing experience at Viva La Med Spa. Nurse Haejin treated me with filler and Botox, and I couldn’t be happier! She listened carefully to my concerns and provided a full facial consultation. It's been three years, and I’ve followed her wherever she goes because of her exceptional care. The staff at Viva La Med Spa are also incredibly friendly and make the experience very welcoming. Highly recommend nurse Haejin!

Nov 05, 2024

I love this spa! They really take care of everyone who walks in the door. I book all my appointments with Nurse Haejin. She is AMAZING! I am obsessed with my results every time. I trust all her recommendations. I feel so confident and beautiful. Please book with Nurse Haejin!

Nov 05, 2024

I loved this place! My facial and lash lift was amazing. They make you feel so welcomed as soon as you walk into the door I highly recommend Viva and Im definitely coming back soon!

Nov 05, 2024

I received THE BEST hydrafacial yesterday with Cheyn!! My standards are high, but she took it to the next level. Took everything I said during the consultation and applied it - my skin is glowing and the mini massage was 10/10!

Nov 05, 2024

I would not recommend, Viva was not my first time receiving injectables and I am pretty disappointed because this place is so local to me. My chin filler migrated bad. They kept upselling other services when I had a clear budget in mind. Just felt uncomfortable.

Nov 05, 2024

Love, love, love Viva La Med Spa!!! I had one of my favorite Hydrafacials everrr here - I left feeling and looking amazing. I highly recommend and have found my new go to spot when I'm in town!

Nov 05, 2024

Really nice service!

Nov 05, 2024

This was my first time visiting Viva La Med Spa after seeing their great Google reviews! I got Botox with Nurse Haejin, and I love the results! The only downside is that their parking lot sometimes gets full, so I recommend scheduling an early morning appointment. I would love to come back to Viva La Med Spa again

Oct 05, 2024

My favorite med spa! The atmosphere and people are the best!! Will never go anywhere else