Zen Beauty Spa
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Review highlights
"Great service at a reasonable price"
"I like that place they very professional and the prices are not too high"
"I love the attention to detail the ladies have that work here."
Overview
Categories
Beauty salon, Nail salon
Directions
221 W Portal Ave
San Francisco, CA, 94127
Phone number
Call: (415) 661-6852Website
N/A
Hours
Sunday
10:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Reviews
Oct 05, 2024
Truly awful service, terrible application skills of technician and cheap quality nail polish. Seriously, don't waste your money or time here. They have no idea what customer service is and a five year old would be able to apply polish better than the technicians here. I should have known something was weird when most other patrons were bringing their own nail varnish with them and not a single smile or pleasant word was spoken in the 2-hours I wasted here. Two of the massage chairs are broken as well and they just seem so lazy about actually doing their work. I truly hope this place goes under new management or shuts down.
Jun 05, 2024
I get my nails done here. I like it!
Apr 05, 2024
I came to do my nails and I asked her to keep them long and she literally filled them super short. I walked and didn't even get them done because I saw she filled 2 of them short after I had been growing them out. I'm so annoyed. She told me my nails are were too long, so dumb at least I didn't waste my money. What a joke, I’m literally crying right now
Feb 05, 2024
Attentive and clean.
Feb 05, 2024
Spa was nice and clean. Staff were friendly and nice.
Feb 05, 2024
The waxing is so terrible! They peeled my underarm’s skin off! It’s paining so much! Such a bad experience, they were not even using proper wax strips and when pointed they said its the best! Horrible. Only nails were slightly okay
Feb 05, 2024
This is my go-to Nail Salon in the area. People are so nice and friendly. Always do a great 💅🏻 job. Reasonable price too.
Feb 05, 2024
Great service! They were able to fit my sister, niece and I in as walk ins on a very busy holiday weekend with very little wait time in between. We were all over the moon with our manicures and their pedicures. I know my sister is already a repeat client of many years but now whenever I visit, this shop will always be a stop on my trip.
Feb 05, 2024
They are polite and professional and usually my dip manicures last 4 weeks. Unfortunately, twice now they have broken randomly within the first week and they still charge you $7-8 to fix a single nail. I truly think a broken nail in the first week should be fixed for free as it has at my previous spots.
Feb 05, 2024
Zen always does a great job :)
Feb 05, 2023
I was in the area and saw that this place was packed...so I assumed that it was a good nail shop. The staff all seemed nice and friendly. The problem is with my nail technician that did my pedicure. I don't know her name. She was digging super deep into the side of my toe nail. It hurt so bad and I kinda pulled away but she kept doing that. My skin was punctured and I kept bleeding. She applied something to make the bleeding stop but it wasn't working. She never apologized. So the point is that not every nail technician knows what they are doing. Be careful!
Feb 05, 2022
Great service at a reasonable price
Feb 05, 2022
I would be okay if they had just done a bad job painting my nails but they cut past my cuticle and into my skin right before travel and It bled for two days. It was a painful first week. I was worried about infection. It has been 12 days and my toe is still hurting/healing. Stay away!!
Feb 05, 2022
I've been going to this nail spa for four years now. I started going there because I needed a place to get my nail's done for my wedding and I found them online based off of customer feed back & experience! So I gave them a try and they did such a beautiful job on my nails for my wedding that I've been going back ever since! You won't be disappointed! Try them out and see for yourself!
Feb 05, 2022
Very good basic manicure and pedicure, they took their time and checked over their work repeatedly. Wasn’t rushed and very sweet ladies!
Feb 05, 2020
Brilliant service!
Feb 05, 2020
Disappointing experience. Mani pedis are quoted at $35, but if you pick a silver top color (not gel, just "shine" which is not better quality), it's "$5more" ...no, "$10 more" for hands and toes. The color shelves are limited, disorganized, and stuck behind two spa chairs. The woman who did my manicure was pushy and rude, wouldn't listen to my requests and just kept filing shorter, pulled and shoved my hands, did a sloppy job, and more. I'm usually a very easygoing customer, and everyone has tough days, but this is a personal body service that we're paying for and nothing made this Zen Spa very "zen". Everyone else seemed nice, and the pedicurist did a thorough job, but the extra cost quotes were not communicated professionally.
Feb 05, 2020
Disappointing pedicure. The polish I chose was $5 more, though it's not marked in any way on the shelf. No water was offered to drink. The "massage" with the moisturizer was basically non existent and when it was done, there was no checking back in to see how the drying process was going, no dryers or spray offered to help it along. The pedicure itself is okay, but if you're looking for pampering, this is not the spot.
Feb 05, 2020
My family’s and my go to nail salon. They pamper us like no other and we always leave the salon relaxed and happy. These ladies are the best! Photo of the stunning holiday nails Violet did for me!
Feb 05, 2020
No me gusto mucho las personas que me atendieron no son muy amables
Feb 05, 2020
Second visit was a bit of mishap. They barely opened at 9:20 and my appointment was at 9:30. But the ladies are super nice, gentle and thorough with my nails. I was getting sleepy from their conversations and music in background as white noise.
Feb 05, 2020
Unfortunately nails chipped after 24 hours and after closer inspection, shaping was very sloppy.
Feb 05, 2019
Great service, they always remember my family, polish lasts very well, nice atmosphere
Feb 05, 2019
Have been going to Zen for 10 years...it is very popular - street parking, (there is a lot across the street) couple of great manicurists, all are generally hard working; do call for an appt.
Feb 05, 2019
Love this place! I'm in and out quickly and my nails always look great :)
Feb 05, 2018
Technically great skill but I am a person that does not always feel welcomed there. I frequent often because they are good. I feel they rather thar I go somewhere else. Being honest.