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Zen Head Spa

3.9
(60 reviews)

Overview

Categories

Massage spa

Appointments

Book appointment

Hours

Sunday

9:00 AM - 7:00 PM

Monday

9:00 AM - 7:00 PM

Tuesday

Closed

Wednesday

Closed

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM


Reviews

Jan 15, 2025

A unique little spa that's not really established in Phoenix for the type of service they provide. I bought the 50 minute scalp massage. I had Becky as my provider. And from the start of the service, I knew it was gonna be just what was needed. From the massaging of the oils, to the actual scalp massage/treatment, I was pretty much in and out of sleep practicaly the whole service! What a great experience!! I'll be back with friends soon!!


Jan 05, 2025

10/10 experience! Krista was absolutely amazing. This was my first time going to a head spa and I will certainly be back. This was the most relaxing self-care treat I have ever experienced


Jan 05, 2025

I am giving three stars for a few different reasons. This was my first experience and although it was very wonderful, there are a few things that I was a little unhappy about my husband purchased me the tranquil package, which says it includes a scalp analysis which was not performed. Also states that you’ll change into a robe. I was not asked to change into a robe however, two other people walked in after me and were changed into a robe. I did not like how everybody’s next to each other, but it was still very peaceful and quiet. The lady who did my head spa was absolutely amazing. It was very relaxing and I do feel like that part was worth it. I would definitely go back. I just didn’t like that. It seemed as if they pick and choose who got a robe and who Didn’t and also just didn’t like that everybody’s next to each other


Jan 05, 2025

I flew into Arizona early December and made a special trip to treat myself at Zen Head Spa. This was the most amazing experience I have had at a spa and well worth the money! I cannot describe with words how amazing this spa treatment was. The staff was amazing and the spa treatment was out of this world. I make multiple trips to Arizona a year and Zen Head Spa is on my list to visit from now on! I highly recommend this spa to anyone! Book a spa day now!


Dec 05, 2024

What an amazing experience! The atmosphere is welcoming, Calm and peaceful. The staff is helpful and happy to share their knowledge. The treatments!!! I had no idea how much I needed my head and neck messaged. I am so looking forward to my next appointment.


Nov 05, 2024

This place is absolutely gorgeous and suuuuper zen. A very relaxing atmosphere. My head massage therapist was Anna. She was so gentle and has such a calming energy. I got the tranquility package which includes a face massage. I HIGHLY recommend treating yourself to this particular package and to see Anna, she will take excellent care of you. Thanks girl!! I will be back!!


Nov 05, 2024

You’d think a spa would be a place to relax but this place let my mom and I walking out of there with a headache. Literally. Paid $20 extra to get a scalp assessment which took less than a minute of the lady putting the camera up my scalp and not saying anything other than “that’s build up” which duh, obviously that’s why I am here, I expected something more professional along the lines of her explaining what type of hair I have and what needs and care I need to get but nope. However, I decided to get over it since it was my first time getting a head spa massage/cleansing, etc. and I was very excited. Once in the room she started the process, everything was going fine until she kept aggressively pulling on my hair due to the knots she made herself by brushing too rough. I expressed that it was hurting and all I got was a half assed sorry but she kept doing it. I kept thinking to myself to get over the little things and just relax and enjoy it but I physically couldn’t, it was hard to keep my eyes closed with how rough she was. The shoulder massage was not even there, she rubbed my shoulders for 10 seconds WITH the same stuff she put on my hair?? Also they advertise a scalp, neck and shoulder massage but the scalp and neck massage were non existent. I don’t even think I got the chamomile and lavender rinse like how they advertise it since they’re too rushed to finish up to tell you what they’re putting or doing to your hair. At the end of the treatment my mom and I were left with our shoulders and backs wet and a tender scalp, we had to dry our hair ourselves while the lady’s gossiped at the front desk. We also were given the same dirty brushes they used on us in the beginning to brush our clean hair in the end which obviously makes no sense, I asked for a new one which another lady was kind enough to give me but I don’t even think we should be given those brushes to begin with. I have read good reviews and I was unfortunate enough to have a negative experience. I don’t know if the lady with purple hair that I got was sick, recently broken up with or what but she also kept sniffing every 10 seconds and had the worst attitude, barely said a word, didn’t even introduce herself and seemed like she just wanted to be done with the service. I will say that my scalp feels very clean but it is also very sore a day later. Overall my opinion of this place it’s that they’re unprofessional and I’m sure I’ll never be back.


Nov 05, 2024

amazing!! went in for a couples head spa experience and it was worth every penny. the girls were professional and a very relaxing atmosphere. 10/10 would recommend!


Oct 05, 2024

Loved it, definitely get the Dutch braids at the end, worth the extra money.


Oct 05, 2024

Pretty disappointing. I think I was hoping there would be more massaging, but it’s really just a treatment for you hair and scalp (my misunderstanding) The girl that did my treatment was very sweet, but I left with a wet shirt and I had to blow dry my hair myself. I do not recommend.


Aug 05, 2024

I got the Tranquil package! I don’t remember who I got but I loved this! It’s like the ultimate hair stroking service. Very relaxing for people who have a sensitive head! I only wish the massage on the neck had more pressure, but that’s my own personal preference. Guys- buy your girl this. She will thank you!


Aug 05, 2024

It was okay but definitely not worth the price, barely half of a normal head spa routine was done unless you pay a crazy amount for "add on" services and overall it just didn't feel that relaxing. On top of having to wait quite a while after my scheduled appointment time to even get back to a room. Definitely didn't seem like the same experience that was shown on social media, probably won't visit again.


Aug 05, 2024

Relaxing and unique experience!


Aug 05, 2024

The customer service was great. With that said, I did the tranquil package with the professional blow out and extended shoulder massage. The head spa was an ok experience, but I would have preferred more tickles. The scraping hurt my head and although it got rid of the dandruff that was there, it left my head sore for a few days. My hair was left very oily at the end. The hot oil treatment was so extremely hot on one side that I thought it would burn me. The facial was great, but I broke out afterward. The extended shoulder massage was nice but not very thorough. I left the head spa experience to go to the front for my professional blow out, and it was anything but that. This seemed like an attempt at a blow dry, but it fell short of the blow out completely. DO NOT WASTE YOUR MONEY ON THIS! IT IS JUST SOMEONE ELSE BLOW DRYING YOUR HAIR! On top of all of this, the blow dry is charged separately, and done by a third party, so you have to tip twice. Would not go back and would not recommend this place to anyone.


Aug 05, 2024

This is bucket list material! The entire spa treatment is luxurious and highly recommended from me, a hedonist! It was so comfortable and relaxing that it’s like a drug, I want to go every week! When I got home, my hair was so soft and manageable. Even my friend who has eczema was thrilled with her results. Can’t wait to go back!


Jul 05, 2024

If I could give more stars I would!!!! This was my first experience and Becky made sure it was worth every second! The vibe, the smell, the customer service……. All above and beyond! I go off of smell first walking into places, yes, sounds weird, but if it smell funny, I’m not staying! I will definitely be back and will only book with Becky!!!! Thank you for everything!!!!!!


Jun 05, 2024

Honestly was really looking for to this experience and it’s was such a disappointment. I paid $160+ for their top package, not only does my scalp look horrible, the back of my shirt is wet from water spraying and I was out nearly 30 min before I was supposed to finish. Absolute rip off. The blow out was a complete waste also. Honestly don’t waste your money here. You’ll leave with flaky scalp, wet shirt and sub par blowout. Extremely disappointed I paid $160 for this.


Jun 05, 2024

My husband got me this for my birthday. There is a few things that I would like to have seen different, like being in the same room with three more people right next to me. I would like to have seen a little bit more personal space. Also I had a 60 minute massage and that's all they offered for the time, I wish they had longer times to choose from. Other than that it was a great experience


Jun 05, 2024

Scheduled appointments for my mom and I for Mother's Day for head spas and blowouts each. We have been here before and there were some scheduling issues so l texted their number directly to schedule this time. When we get there, they tell us that they only have one blowout on the schedule. I showed them all the text messages and confirmations so they texted the owner/manager. (So much for a relaxing head spa!) We get our head spas and I finish first and start my blowout. My mom then finishes and they only then tell her that she can't get a blowout. I texted the number l had been texting to book the appointments and she very condescendingly said the appointment somehow got canceled and another customer took the spot online. Keep in mind, because I did not schedule the appointments online, there was no way I could have even canceled it. Many issues here. Why didn't they tell me this before I got my blowout? I would have given my mom the spot. Why didn't they try to squeeze us in? We were already there yet they automatically accommodated the customer who was scheduled in error. Just a warning to double AND triple check all appointments because clearly there are scheduling issues. Regardless, the girl that did my head spa and blowout was great. My mom was offered a complementary blowout in the future, but unfortunately, we will not be back because of this. (Also defeats the purpose of a Mother's Day gift?) Instead, they covered my blowout which I appreciated but not so happy Mother's Day!!!


Jun 05, 2024

Today -Mother’s Day my daughter treated us to a head spa and blow out. Unfortunately, me the mother was not able to get the blow out due to my time slot “disappearing off the schedule”. My daughter had confirmation of the appointments in her text message. They did comp her spa and blow out which we are thankful for….just be careful when scheduling…online and via text message. Confirm every day if you have to. I talked all week about getting this blow out-it is like a treat for me. 😫super bummed. The girls who did the head spa did a great job. No complaints there at all.


Apr 05, 2024

100000/10!!!!! I first want to say my review would have been 2-3 stars as the first person who did my treatment, Luisa, didn’t do a great job. However, the manager, Becky, went WAY out of her way to fix it for me and redid my treatment on her own time. It was THE most relaxing experience and I will definitely be back! Amazing customer service and an amazing treatment. We are lucky a head spa like this exists in Phoenix! I did the $115 Tranquil Head Spa treatment.


Apr 05, 2024

Disappointed with my services over all. There is no privacy, my therapist was very light handed. Owner not concerned. Maybe it was an off day for my therapist.


Apr 05, 2024

This experience was absolutely amazing! This was my first time going to a head spa and Maria was wonderful. 10/10 would recommend.


Mar 05, 2024

Had the 50 min head spa treatment done by Darryl. Highly recommend the service and the person. Extremely friendly and gentle, accommodating to any discomfort you might feel depending on any sensitivities. I definitely felt and saw a difference in my scalp and hair after the service. The buildup was 99% gone immediately after. There is one room with all beds in a row (I think there were 4-5) which means you could be sharing the room with other customers. Would be nice to have the option to separate by curtains but overall not bad, especially because everyone knocks out within ten minutes from how relaxing it is. The wall separating the room and waiting/blowdry area is thin so you could hear conversation or air blowing but again, everyone knocks out anyway :) With the head spa treatment, you have the option to pay for a blow dry service or dry your own hair after. You also have option to leave with your hair wet. All that you need is provided (towels, brushes, blowdryer). Do this service and you won’t regret it! Recommend scheduling in advance. I was lucky to get in myself for just being in town for business. Would absolutely come back here next time. Thanks, Darryl!


Mar 05, 2024

I would have preferred to email the business owner directly, but could not find an email address anywhere... The service me and my team members (all beauty professionals) received last week was below sub par. We were told to head back to the treatment room and where to put our shoes, and that was all the info we received before laying down on the treatment beds. We all left with wet clothes, dirty wet hair, and itchy scalps. None of the treatments were the same. My practitioner did not wash the left side of my head at all. That may be because she was using one hand and texting throughout my service. There was another client getting her hair dried during our services, she was speaking so loudly that we could hear her entire conversation and could not relax during the service. My team and I were very much looking forward to being taken care of by other beauty pro's. This ended up being a pathetic waste of time and money.


Mar 05, 2024

This is the text I sent to my best friends: OMG! That was probably one of the best experiences I’ve ever had. I’m just leaving the Zen Head Massage Spa and I can’t tell you which part of the process was my favorite. It was one of the most nurturing experiences I’ve ever had. Probably better than any massage that I’ve had recently. Even better, I lucked out. No one was there. I had the whole spot to myself. I saw Maria. She was amazing! Perfect match for me - allowed me to enjoy the experience in peace and was so kind.


Feb 05, 2024

Awful experience. There's no door between the spa room and the hair styling room, so if anyone is getting a blowout you'll hear the hairdryer during your whole treatment. If the client and stylist are chatty you'll hear them shouting to hear each other over the noise too, very relaxing. The massage itself was fine until the water turned scalding hot...I like a hot shower but it was so hot I instinctively recoiled to avoid getting burned. According to the massage therapist, when there are too many clients at once there's not enough cold water. Shouldn't they schedule fewer clients instead of burning people?


Feb 05, 2024

I got DJ for my head spa appointment and he was amazing! His head/neck massage was amazing and I was so relaxed after! I'm gonna go to him again!


Feb 05, 2024

I had a great experience. This was my first time trying a head spa, and I absolutely recommend it. My head and scalp felt amazing afterward. They also have add-on services, like a blowout or give you products to style your hair after the service.


Feb 05, 2024

I would not recommend this place. The service itself wasn’t very good, she spent a lot of time using this device on me that I could easily do myself. And she started me 15 minutes late then ended it 5 minutes early which is a lot when the whole thing is 35 minutes total, then of course the iPad only had 20,25,30% for tip so I tried to do a custom tip of 18% because I wasn’t that happy with the service and it would only let me enter an amount not a percent so I had to tip her in cash which then meant to tipped her 22% which annoyed me more. I will not be back after a very disappointing experience.


Feb 05, 2024

If you have THICK and/or CURLY hair, do NOT schedule a 35 minute. Also, comb your hair BEFORE you go. This was my first time at a head spa and I thought it best to try out a shorter one to save money and test it out. If you want a thorough scrubbing I guess it’s a good bet. But I honestly felt like my hair was being yanked. And it was not combed once.


Feb 05, 2024

Loved every second of my massage, totally recommend this place 👌


Feb 05, 2024

Was a great experience. My sister and I went for the first time. So relaxing. Will be going back and adding on the face massage.


Feb 05, 2024

Went today after getting a gift certificate for Christmas. I'd been wanting to try a head spa for a while now and was excited for the experience. That being said, I have nothing to compare it to other than a standard massage that would incorporate a scalp massage...which this most definitely is not. First, it's in a very sketchy area which doesn't immediately bring relaxation when you have to dodge the homeless people in the parking lot and see a strip mall with only temporary signs because of the transient nature of the businesses that reside there. The lobby is barron. Like a desk, two chairs and a small table. No decor to speak of. Not welcoming. Once you are back in the spa area, the beds are only about 4 feet apart from each other so there's no privacy making it difficult to relax when you can hear and see everything going on around you. The spa beds talk too so not only do you have other people in the room, but the beds are saying "spa over" everytime they shut off the water which is weird. But the biggest disappointment is that out of the 50 minutes, I maybe got 10 minutes of actual hands on massage. The rest of it was brushing, so much brushing. Then combing. Then using some other dollar store tools to aimlessly use on my head in no particular pattern until it was time to wash my hair. The water would start out luke warm, go cold, get super hot, then cold again. I couldn't relax because I was either on the verge of being scalded or had the goosebumps from being too cold. She washed my hair similar to how a stylist would...with speed, vigor and scrubbed hard both with her hands then with a brush again. No conditioner was used. The sink draining was the last thing I experienced on the table as she wrapped a towel around my sopping wet hair and handed me a brush to head to the bathroom with to finish whatever styling I could do without a dryer. Wouldn't go back. I could pay my teenage daughter half the amount to do the same treatment at home and be more relaxed. Save your money.